Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2003 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 40 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 40, in the owner's own words
My windshield wipers come on when you start the car, or when you just click the switch to put windows up, but the wiper switch is off. The wipers stay operating from 5 to 10 minutes before they shut off, and I am concerned the windshield and/or wipers may become damaged. This issue has just started to occur within the last week. There have been no warning messages of any type displayed.
Back door latches sticking/very hard to open and at times won’t open at all. Visibility from wipers is very limited and not good. Rear exterior lights at times flicker and bulbs come loose at times
WHILE OPERATING VEHICLE, WINDSHIELD WIPERS WILL COME ON WITHOUT WARNING AND CANNOT BE TURNED OFF WITH THE STANDARD WIPER CONTROLS. IS NECESSARY TO PULL THE WIPER FUSE TO STOP THE WIPERS. IF CAUGHT IN A RAIN SHOWER WHILE IN TRAFFIC WITH FUSE PULLED, HAVE NO WAY TO TURN ON WIPERS. VERY DANGEROUS. THIS WAS ADDRESSED IN NHTSA REFERENCE #04V046000, BUT OUR VIN WAS NOT INCLUDED. BECAUSE OF THE DANGER, WILL HAVE TO REPAIR AT MY EXPENSE.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT 65 MPH, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE WINDOW SWITCHES ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
MY CAR STARTED GOING NUTS THE WIPERS WOULDNT TURN OFF THE SEATS WONT MOVE THE DOORS WONT LOCK THE HEATERS OFF AND HOT AIR COMES OUT TRU VENTILATOS. *TR
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY IMPAIRING THEIR VISION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD TOLD ME THAT BEFORE". I ALSO SAID TO HER, "HOW CAN YOU TELL ME YOU ARE COVERING THE COST YESTERDAY AND TODAY CHANGE YOUR MIND". ALL SHE RESPONDED WAS, "I AM SORRY". I ASKED TO SPEAK TO HER SUPERVISOR BY THE NAME OF [XXX] AND THE SUPERVISOR JUST SAID THAT HER EMPLOYEE WAS NOT AUTHORIZED TO SAY TO ME THAT GMC WOULD COVER THE COST. I STILL HAVE THE SAME SAFETY ISSUE. *TR
OPENED UP SIDE REAR WINDOW AND FELL OUT LUCKILY I WAS PARKED AND JUST GETTING READY TO LEAVE. *TR
REAR WIPER RUNS CONTINUALLY. REPLACED SWITCH ON DASH BUT THAT DID NOT SOLVE PROBLEM. CONTINUAL MOVEMENT OF THE WIPER BLADE IS DISTRACTING TO NORMAL DRIVING. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE CENTRAL POWER LOCKS AND WINDOW SWITCHES ON THE DRIVER'S SIDE DOOR WOULD FAIL INTERMITTENTLY. A DEALER WAS NOTIFIED AND INFORMED HER THAT THE FAILURE WAS LIKELY CAUSED BY THE SWITCH PANEL. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW, COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE MASTER WINDOW SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,404 AND THE CURRENT MILEAGE WAS 88,536.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THE WINDSHIELD WIPERS WILL NOT TURN OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO REFEREED WHO PROVIDED NO ASSISTANCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V046000 (VISIBILITY: WINDSHIELD WIPER/WASHER) AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE WAS PARKED AND SHUT OFF WHEN THE WINDOW ON THE REAR LIFT GATE SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED BUT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE GLASS WAS REPLACED. APPROXIMATELY ONE YEAR LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 96,836.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. IN RAINY WEATHER THE WINDSHIELD WIPERS ARE INOPERATIVE. WHEN ITS SUNNY OUTSIDE THE WIPERS ACTIVATE WITHOUT INTENTION. HE HAS TO RESTART THE VEHICLE OR MANUALLY RESET THE WIPERS AS A TEMPORARY REMEDY. A DEALER STATED THAT HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #04V046000 (VISIBILITY:WINDSHIELD WIPER/WASHER), THEREFORE HE WOULD HAVE TO PAY TO HAVE THE WINDSHIELD WIPER MODULE REPAIRED. THE FAILURE MILEAGE WAS 63,000. UPDATED 12/7/09 *CN UPDATED 12/08/09.*JB
DRIVER'S DOOR PANEL NO LONGER WORKS, AND SMELLS LIKE AN ELECTRIC FIRE. CHECK/REPLACED FUSE = OK. ALL OTHER DOORS WORKS WITHOUT A PROBLEM, AND REMOTE OPENS OTHER THREE DOORS. DRIVER SIDE DOOR IS FAULTY, AND CAR SMELLS OF ELECTRICAL FIRE. *TR I REMOVED THE FUSE, TO BE SAFE FOR RIGHT NOW.
TL*CONTACT OWNS A 2003 GMC ENVOY. THERE WAS A RECALL ON THE WINDSHIELD WIPER MODULE. THERE WAS A POTENTIAL FOR WATER TO LEAK IN. WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES, THE RECALL REPAIR WAS PERFORMED. AT 60,000 WHEN USING THE WINDSHIELD WIPER WASHER, IT CONTINUED TO ENGAGE UNTIL THE PUMP BURNED OUT. THE WINDSHIELD WIPER MODULE WAS DISCONNECTED. HE CALLED GM STATED AND TOLD THEM THAT WHEN THE RECALL WAS PERFORMED THE MECHANIC SEALED MOISTURE IN AND IT CORRODED. THE DEALER CONFIRMED THAT IT CORRODED AND NEEDED TO REPLACE THE WIPER MODULE. THE DEALER REFUSED TO REPAIR IT AGAIN AT NO COST TO THE OWNER. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 11/1/07 *TR
I OWN A 2003 GMC ENVOY AND 3 OF THE 4 POWER WINDOW MOTORS HAVE HAD TO BE REPLACED. THIS IS A VERY EXPENSIVE REPLACEMENT AT THE DEALERSHIP. ONE WAS REPLACED WHILE UNDER WARRANTY BUT THE OTHER 2 HAPPENED AFTER THE WARRANTY EXPIRED. EACH WINDOW COST WAS $580.00 FOR THE MOTOR AND LABOR. I THINK THAT THIS PART IS DEFECTIVE AND SHOULD BE INVESTIGATED. *TR
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. THE LATCHES FOR BOTH DRIVER SIDE DOORS WERE PREVIOUSLY REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) FOR THE ENVOY XL. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 102,000. UPDATED 01/11/08. *LJ THE FRONT DOOR LATCH ARE NOT STARTING TO FAIL. THE WINDSHIELD WIPER MOTOR FAILED. THE PINION SEAL WAS LEAKING AND THE TAILLIGHT CIRCUIT BOARD SHORTED OUT
2003 GMC ENVOY HAS CONTINUOUS MALFUNCTIONS IN THE OUTSIDE REAR VIEW MIRRORS. WHEN USING THE CURB ASSIST OPTION THE MIRRORS DO NOT RETURN TO THE ORIGINAL POSITION. WHEN OPTION IS TURNED OFF THE MIRRORS TURN UPWARD (TOWARD SKY) AFTER VEHICLE IS PUT INTO THE DRIVE POSITION. DEALER SAYS IT IS MY PROBLEM AND GMC SAID DO WHAT YOU HAVE TO DO WHEN I THREATENED TO CONTACT YOUR ORGANIZATION. *JB
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE REAR WINDOW GLASS FELL HALFWAY OFF THE VEHICLE. THE VEHICLE WAS PULLED OVER BEFORE THE GLASS FELL COMPLETELY OFF. THE ADHESIVE FOR THE REAR GLASS HAD BEEN FAILING WHERE THE GLASS AND HINGE MEET. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
I WAS DRIVING ON 6/13/07 & IT WAS RAINING I HAD THE WINDSHIELD WIPERS ON, AND WHEN IT STOPPED RAINING, APPROXIMATELY 45 MINUTES LATER, I TURNED OFF THE WIPERS. HOWEVER, THEY NEVER CUT OFF. I TRIED EVERYTHING TURNED THEM ON & OFF BUT THEY CONTINUED TO STAY ON. I TRIED TO FIND THE FUSES BUT COULDN'T. SO I WENT TO WILTON MOTORS NEARBY & THE SERVICE DESK PERSON CAME OUT AND TOOK OUT THE FUSE FOR ME. I MADE A APPOINTMENT FOR THE NEXT DAY 06/14/07. LATER, I LOOKED UP THE PROBLEM ON THE INTERNET & FOUND NHTSA RECALL 04V046000. ON THE WAY TO THE DEALER ON 6/14/07 I CALLED THE 800 NUMBER FOR GMC TO VERIFY THE RECALL. I WAS TOLD THAT THIS VEHICLE WASN'T A PART OF THAT RECALL. I TOLD THE REPRESENTATIVE THAT THIS VEHICLE HAD THE SAME PROBLEM AS STATED IN THE RECALL O & IT WAS THE SAME MODEL YEAR. I ASKED TO SPEAK TO A SUPERVISOR , WHO TOLD ME THE SAME THING EXCEPT THAT SHE WOULD CONTACT THE DEALER, AND THERE. IF THERE WAS WATER IN THE MODULE IT WOULD BE COVERED UNDER THE WARRANTY, WHEN I CALLED ABOUT THE SUV I WAS TOLD IT WOULD COST $320.00, BUT BECAUSE GMC DIDN'T HAVE IT ON A OPEN RECALL I WOULD HAVE TO PAY. THEY HAVE TO ORDER THE MODULE & IT MUST GO BACK THERE TOMORROW 06/15/07. I CALLED THE 800 # AGAIN & LEFT A VOICE MAIL MESSAGE EXPLAINING WHAT THE REPRESENTATIVE SAID. WOULD FILE A LAW SUIT IF THIS WAS NOT COVERED UNDER THE RECALL. *AK
2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB
THERE IS A RECALL ON ERRATIC WIPER OPERATION IN MY 2003 GMC ENVOY. BUT BECAUSE MY VIN NUMBER WASN'T INCLUDED IN THE RECALL, THEY WILL NOT FIX IT. I HAVE TO PAY FOR IT, IF I WANT FIXED. SOMETIMES THE WIPERS DON'T SHUT OFF IF TOO MUCH MOISTURE GETS IN THE WIPER MODULE. SHOULD BE AN OPEN RECALL. *NM
CONSUMER COMPLAINT REGARDING SCRATCHES ON GLASS AND ROTORS CORRODED. *TS THE MIRRORS CONTINUOUSLY LOST THEIR MEMORY POSITION. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .