Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2005 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCKS FAILED TO LOCK AND UNLOCK THE VEHICLE. IN ADDITION, THE REAR HATCH DOOR FAILED TO UNLOCK WHEN INITIATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
REPEAT PROBLEMS SINCE CAR WAS PURCHASED BRAND NEW AT DEALERS. AIR /O2 SENSORS DEFECTIVE/REPLACED. DEFECTIVE FUEL PUMP/FUEL SENSOR/ELECTRONIC GAS GAUGE; FLICKERING/DIMMING HEADLIGHTS; FREEZING/INABILITY TO CONTROL DRIVER'S SIDE SEAT AND CONTROLS. 1/4 OF FRONT INSTRUMENT PANEL LIGHTS OUT; DRIVERS SIDE SEAT CONTROL LIGHTING 1/4 OUT; CHECK ENGINE LIGHT AND LOW FUEL LIGHT ON CONTINUOUSLY SINCE 1997. TIE RODS BOTH REPLACED AS WELL AS BOTH FRONT SWAY BARS. IMMEDIATELY FOLLOWING VEHICLE PURCHASE, CHECK ENGINE LIGHT WOULD CONTINUOUSLY GO OFF. I WOULD CALL ONSTAR AT WHICH POINT I WAS TOLD TO TAKE CAR IN FOR REPAIR W/I 7-10 DAYS (OFTEN TOLD A PROBLEM W/POWERTRAIN OR TRANSMISSION) . AT DEALERS SERVICE DEPT, TOLD OVER AND OVER AGAIN AFTER TONS OF WORRY, CONCERN AND TIME SPENT, THAT ELECTRICAL SYSTEM ON THIS CAR TENDS TO TRIP/TRIGGER CHECK ENGINE LIGHT AND THEY WOULD JUST RESET IT SO AFTER AWHILE, I BEGAN TO DISREGARD THE LIGHT AS I WAS IN THE DEALERSHIP ALMOST WEEKLY. APPROX 2 YRS AFTER PURCHASE, FILLED UP GAS TANK AND FUEL LIGHT SHOWED "LOW FUEL". WENT BACK UP TO FULL, DROPPED TO 1/2 AND BACK TO EMPTY. WENT BACK TO FULL AFTER CAR WAS TURNED OFF AND CONTINUED TO DO THIS. AFTER ABOUT 2 WEEKS, CONSTANTLY STAYS AT EMPTY. CALLED REPAIR SHOP AND WAS TOLD APPROX $700-800 TO DROP TANK AND REPLACE FUEL SENSOR WHICH I COULD NOT AFFORD AND BEGAN TO TRACK ODOMETER AND REFILL TANK AFTER 200 MILES DRIVEN AFTER FILL UP. HAVE BEEN DOING THIS FOR 5 YEARS. JAN 29,2011, I GO FOR EMISSION TEST. FAIL D/T LOW FUEL AND CHECK ENGINE LIGHT BEING ON. GO TO MECHANIC, APPROX $950 REPAIR. CHECK ENGINE LIGHT GOES OFF...AND BACK ON NEXT DAY. READ THOUSANDS OF POSTS ONLINE AND AM FINDING MANY, MANY ENVOY OWNERS EXPERIENCING SAME PROBLEMS AS MINE. THESE ARE SAFETY ISSUES AND GM SHOULD ISSUE A RECALL ON ENTIRE FUEL AND ELECTRICAL SYSTEM. PLEASE CALL FOR QUESTIONS/CLARIFICATION. *TR
IN JUNE OF 2007 I COULD NOT CLOSE EITHER OF THE REAR DOORS ON MY VEHICLE. THEY FAILED APPROXIMATELY TWO HOURS APART. I WAS TRANSPORTING TWO GRAND CHILDREN AT THE TIME. THANK HEAVEN THEY WERE YOUNG ENOUGH TO REQUIRE CAR SEATS. WE WERE AT THE MERCY OF STRANGERS ON THE HIGHWAY. WITH DONATED ROPE TO SECURE THE DOORS WE MADE IT HOME. THE DEALER REPLACED BOTH DOOR LOCK ASSEMBLIES. I PAID $125 FOR LABOR ONLY. THE DEALER MUST HAVE REPLACED THE DOOR LOCK ASSEMBLIES WITH THE SAME FAULTY PART. ON 10/12/10 THE LEFT REAR DOOR FAILED AGAIN! AFTER TYING THE DOOR AND USING DUCT TAPE TO SECURE IT I DROVE THE 30 MILES TO THE NEAREST DEALER. ALTHOUGH I HAD TO PAY $295.35 TO REPLACE THE LEFT REAR DOOR LOCK ASSEMBLY THE DEALER WAS ABLE TO DO IT IMMEDIATELY. I AM NOW CARRYING ROPE AND DUCT TAPE IN ANTICIPATION OF FAILURE OF THE RIGHT REAR DOOR LOCK. MY VEHICLE IS WELL TAKEN CARE OF. MAINTENANCE IS FOLLOWED RELIGIOUSLY. (THERE IS NOTHING IN THE MANUAL TO INDICATE DOOR LOCKS SHOULD BE CHECKED. LUBRICATED BUT NOT CHECKED FOR POSSIBLE FAILURE.) THESE FAILURES ARE IN NO WAY MY RESPONSIBILITY. THIS IS A FAULTY DESIGN THAT CAN VERY WELL END IN INJURY. I WOULD HAVE ASSUMED THAT GM WOULD HAVE BEEN CONCERNED AND IF NOT ISSUE A RECALL TAKE RESPONSIBILITY FOR THE DEFECTIVE LOCKS. HAVE DEALER SERVICE DEPARTMENTS CHECK THESE LOCKS WHEN VEHICLES ARE BROUGHT IN FOR NORMAL MAINTENANCE. NOT ONLY DO THEY NOT TAKE RESPONSIBILITY THEY ACTUALLY REPLACE THE LOCKS WITH THE SAME LOCK ASSEMBLY THAT IS DOOMED FOR FAILURE. *TR
OUT OF NOWHERE MY FRONT HEAD LIGHTS WENT OUT. ITS NOT THE FUSE OR THE BULBS, BOTH FRONT LOW LIGHTS WENT OUT. THE HIGH BEAMS WORK. THERE IS NO POWER GOING TO THE LIGHTS AND I HAVE TO BUY A NEW SWITCH. I ALSO HAD TO REPLACE THE ENGINE ALMOST A YEAR AGO BECAUSE THE O RINGS WENT UP. THE GAS GAUGE IS BROKEN AND MY PASSENGER WINDOW WILL NOT GO DOWN. I FEEL SO STUCK WITH THIS CAR! *TR
CAR SWITCHES INTO ALL 4W AND HIGHER BY ITSELF. I HAD BEEN TO A DEALERSHIP 3 TIMES IN ONE YEAR FOR WHICH THEY WERE UNABLE TO FIND THE PROBLEM. NOW MY WARRANTY IS UP. AFTER THAT I TOOK IT TO A TRANSMISSION SHOP WHERE THEY SUPPOSEDLY FIXED THE PROBLEM FOR OVER 800.$ A WEEK LATER IT DID IT AGAIN. NOW I HAVE THE 4WD DISCONNECTED FOR SAFETY REASONS. I WOULD BE DRIVING ON THE FREEWAY AT 60-75 MPH AND IF WOULD SWITCH AND NOT COME OUT NO MATTER WHAT I DO. I HAVE OWNED THIS VEHICLE FOR ALMOST 5 YEARS AND IT HAS DONE THIS THE WHOLE TIME. I AM A SINGLE MOM AND I DRIVE MY 17 AND 7 YEAR OLD AROUND IN THIS CAR. EVEN WITH IT DISCONNECTED IT STILL TRIES TO SWITCH. THERE IS NO SPECIFIC TIME, TEMPERATURE, OR OTHER REASON THIS HAPPENS. IT HAS HAPPENED WHEN I TURN ON THE CAR AND SOMETIMES I CAN GO A COUPLE OF WEEKS AND OTHER TIMES IT HAPPENS DAILY. I ALSO HAVE HAD MY LIGHTS NOT GO ON FOR NO REASON AND ALSO THE DOORS LOCK AND CAN ONLY BE UNLOCKED BY USING THE KEY. AND THE HATCHBACK WILL NOT OPEN AT ALL WHEN THIS HAPPENS. ELECTRICAL?? HELP!! *TR
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE INTERIOR AND EXTERIOR HEAD LAMPS FAILED SIMULTANEOUSLY WITHOUT WARNING. AS A CONSEQUENCE, VISIBILITY IS SIGNIFICANTLY REDUCED, WHICH INCREASES THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 46,000.
2005 GMC ENVOY REAR DOOR LOCKS DO NOT STAY LATCHED. CONSUMER STATES THAT THE LATCHES WERE REPLACED IN 2006 AND NOW THE LOCKS ARE DEFECTIVE. DEALER TOLD THE HIM THAT THE LOCKS DID NOT WORK AND MADE HIM PAY $100 TO TELL HIM THAT. *KB
I PURCHASED A 2005 GMC ENVOY IN SEPTEMBER 2005. IN THE PAST YEAR (SINCE JANUARY 2007, AT LEAST), I HAVE EXPERIENCED SEVERAL PROBLEMS WITH MY VEHICLE. THE FIRST PROBLEM IS WITH THE HEADLIGHTS. EVERYTIME I HAVE DRIVEN THE VEHICLE THE HEADLIGHTS APPEAR TO DIM/FLICKER AND THEN RETURN TO NORMAL. THIS HAS RESULTED IN ONCOMING VEHICLES TURNING THEIR BRIGHT LIGHTS ON ME THINKING MY BRIGHTS ARE ON WHEN IN REALITY MY HEADLIGHTS ARE DIMMING AND THEN RETURNING TO NORMAL. THE SECOND PROBLEM CONCERNS THE PASSENGER SIDE AIRBAG. ANYTIME A CERTAIN WEIGHT LIMIT IS MET OR EXCEEDED THE AIRBAG SENSOR IS SUPPOSED TO SWITCH TO ON, BUT THERE HAVE BEEN SEVERAL OCCASIONS WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT AND THE AIRBAG SENSOR HASN'T RECOGNIZED IT. THIRD PROBLEM, DRIVER SIDE POWER SEAT FAILURE. THERE HAVE BEEN SEVERAL INSTANCES WHEN I HAVE TRIED TO MOVE THE DRIVER SEAT FORWARD, BUT NOTHING HAPPENED. THE MOTOR SOUNDED LIKE IT WAS GRINDING AND WANTED TO MOVE, BUT THE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE MOST EXTREME PROBLEM TO DATE HAS BEEN WITH THE VEHICLE COMPLETELY SHUTTING OFF WITHOUT WARNING WHILE IN THE MIDDLE OF DRIVING AND THEN NOT STARTING OR EVEN TURNING OVER AT ALL. EVERY SINGLE DAY FOR, AT LEAST, THE LAST MONTH WHEN I GO TO START THE VEHICLE IT FAILS TO START AND IT TAKES A MINIMUM OF 1 HOUR TO GET IT STARTED. ONE INSTANCE IN PARTICULAR WHEN THE VEHICLE SHUT OFF WITHOUT WARNING WAS WHILE MY WIFE AND I WERE ON THE FREEWAY. WITHOUT WARNING THE VEHICLE SHUT DOWN AND WE WERE FORCED TO PULL ONTO THE SHOULDER. WE SAT THERE FOR ALMOST AN HOUR IN TEMPERATURES OF 13 DEGREES TRYING TO GET THE VEHICLE RESTARTED. THERE HAVE BEEN COUNTLESS COMPLAINTS AND REPORTS OF OTHER ENVOY OWNERS EXPERIENCING THESE SAME PROBLEMS. SOME DEALERS HAVE ACTUALLY SAID THAT THESE FAILURES/PROBLEMS ARE NORMAL!!!! WHAT!?!?! ARE YOU FREAKING KIDDING ME?! SINCE WHEN IS IT CONSIDERED "NORMAL" WHEN SO MANY ENVOYS ARE DISPLAYING THESE SAME PROBLEMS? *TR
LEFT AND RIGHT REAR DOOR LOCKS WILL NOT REMAIN LATCHED, WHETHER LOCKED OR UNLOCKED. THESE LATCHES WERE REPLACED IN JULY 2006 AND THE REPLACEMENT LOCKS ARE NOW DEFECTIVE AS WELL. VAN DEVERE DEALERSHIP IN AKRON, OHIO CHARGED $100.15 TO DETERMINE LOCKS WILL NOT WORK; ADVISED ME TO CALL GM CUSTOMER SERVICE. CALLED GM CUSTOMER SERVICE 866-790-5600 X 32380 COMPLAINT FILE 71-585106455; ROBERT JOHNSON STATED THAT THE SERVICE MANAGER OF THE REPAIRING DEALER IN JULY 2006, PREMIER IN RITTMAN, OHIO WOULD NOT REPLACE LOCKS BECAUSE PARTS BEYOND 12 MONTH WARRANTY. I EXPLAINED THAT THIS WAS A SAFETY ISSUE, AND EXPLAINED THE DANGER OF DEFECTIVE LOCKS; ROBERT JOHNSON STATED THERE WAS NOTHING ELSE HE WOULD DO. ASIDE FROM THE POOR QUALITY, LOCKS ARE CRUCIAL TO VEHICLE SAFETY, AND LOCKS ON A 2005 VEHICLE SHOULD NOT FAIL IN 2006 AND 2007. MOREOVER, I AM APPALLED THAT GM WOULD NOT INSIST THAT THESE BE REPLACED IMMEDIATELY AT COMPANY EXPENSE, CONSIDERING THE SAFETY RISK AND EMBARRASSING LACK OF QUALITY. *TR
I OWN A 2005 ENVOY - 7 MONTHS AFTER OWNING IT - WHILE DRIVING IN THE DARK ALL THE SUDDEN THE HEADLIGHTS AND DASH/RADIO/MIRROR LIGHTS STARTED FLASHING ON AND OFF. "LIKE A COP CAR" TO THE POINT WE PRESSED ON STAR-AFRAID THE CAR WAS GOING TO STALL ON BUSY/DARK FREEWAY. WHEN I CALLED A DEALER THEY SAID OH "THAT'S NORMAL" YOU HAD TO MUCH RUNNING AND NEW CARS CAN NOT HANDLE "HEATER/RADIO ETC. "ITS NO BIG DEAL" > I CALLED ANOTHER DEALER AND THEY SAID NO-THIS IS A PROBLEM BRING THE CAR IN. ENDS UP THERE WAS A BULLETIN FOR THIS AND THE CHIP HAD TO BE UPDATED. VERY WRONG FOR THE ONE DEALER TO SAY NO BIG DEAL-WHEN THEY KNOW A UPDATE WAS OUT. *NM
2005 GMC ENVOY HAS DEVELOPED MULTIPLE PROBLEMS. *MR THE DRIVER SIDE FRONT SEAT SIDE COVER WAS COMING OFF AND THE PASSENGER SIDE FRONT WINDOW WAS INOPERATIVE. BOTH ISSUES WERE RECURRENT. *SC
THE ONLY PROBLEM IS WITH THE MEMORY SEATS AND MIRRORS. ON PRIOR YEAR ENVOYS, WHEN YOU PRESSED THE UNLOCK BUTTON ON THE REMOTE, THE SEATS AND MIRRORS WOULD RECALL TO THAT DRIVERS POSITION. NOW YOU HAVE TO PUSH THE 1 OR 2 BUTTON ON THE DOOR, WHILE IN PARK, TO RECALL THE SEAT AND MIRROR POSITIONS. THERE IS NO TIE WITH THE REMOTE AND THE MEMORY SEATS. I DON'T KNOW WHY GM WOULD DO AWAY WITH THIS FEATURE, BUT IT IS VERY INCONVENIENT AND IN MY OPINION - A BIG STEP BACKWARDS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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