HEADLIGHTS CONTINUALLY BURN OUT. REPLACE EVERY MONTH! JUST REPLACED ON 2 DAYS AGO AND ALREADY OUT AGAIN! SPEEDOMETER DOES NOT WORK. *TR
- NHTSA ID
- 10296470
- Incident
- Dec 19, 2009
- Mileage
- 80,000 mi
Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2003 GMC L Series submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HEADLIGHTS CONTINUALLY BURN OUT. REPLACE EVERY MONTH! JUST REPLACED ON 2 DAYS AGO AND ALREADY OUT AGAIN! SPEEDOMETER DOES NOT WORK. *TR
HAZARD LIGHTING SYSTEM, BLINKERS, CRUISE CONTROL ALL WORKED "GREAT" UP UNTIL I RECEIVED A RECALL NOTICE TO BRING MY VEHICLE IN FOR REPLACEMENT PART. I DID AS INSTRUCTED AND THE PART REPLACED, EVER SINCE THEN THEY SHORTED OUT WHEN USING MY BLINKERS OR CRUISE. WHEN MY BLINKER WAS GOING AND JUST STOPPED..I HAVE TO PUSH THE HAZARD BUTTON IN AND OUT AND THEY START WORKING AGAIN. I SEVERAL TIMES TOOK CAR BACK AND DEALERSHIP COULD NOT GET IT TO MALFUNCTION, UNTIL FINALLY THEY TOLD ME TIME HAD EXPIRED FOR FIXING, EVEN THOUGH I HAVE HISTORY OF REPEATEDLY BRINGING IN VEHICLE. THERE WAS NOTHING WRONG WITH MY PERFECT CAR UNTIL, I TOOK CAR TO DEALERSHIP. *TR
I WAS INVOLVED IN AN ACCIDENT ON JULY 16, 2007. I HAD MY CAR TOWED . I WAS TOLD IT WOULD TAKE 1-11/2 WEEKS TO REPAIR. I LATER CALLED TO CHECK ON MY 2002 CADILLAC SEVILLE. I WAS TOLD THEY COULD NOT REPAIR MY CAR BECAUSE THE HEADLIGHT WAS ON A NATIONAL BACKORDER. THEY SAID THERE WERE NO HEADLIGHTS AVAILABLE. MY INSURANCE COVERED A RENTAL CAR FOR 30 DAYS. I WAS THEN TOLD I WOULD BE RESPONSIBLE FOR A CAR. IT WAS SUGGESTED THAT I CALL CADILLAC CUSTOMER SERVICE. I DID SO. I SPOKE WITH PATRICIA PAQUETTE AND WAS GIVEN A SERV. REQ. # OF 71-562847807. SHE SAID SHE WOULD CHECK ON MY PROBLEM AND RETURN MY CALL IN 24 TO 72 HRS. SHE CALLED BACK AND SAID SHE WAS REFERRING MY CALL TO THE NEXT LEVEL AND NKEMDILIM NWANKWO WOULD HANDLE IT.. SHE SAID I SHOULD GET A CALL IN 24 RO 72 HOURS. THIS PERSON NEVER CALLED. I CALLED BACK AND LEFT A MESSAGE ON VOICE MAIL AT EXT. 11310. I DID NOT RECEIVE A CALL. I WAS PUT IN CONTACT WITH MS. GARCIA. EXT 11442. SHE SAID SHE WOULD CHECK AND CALL BACK. . SHE DID NOT CALL. I CALLED AGAIN SEVERAL TIMES AND DID NOT GET A CALL BACK. I ASKED TO SPEAK TO HER SUPV.. THE SERV. REP. SAID I COULD NOT SPEAK TO ANY SUPV.R, BUT THAT SHE WOULD ASK HER SUPV. TO CONTACT MS. GARCIA'S SUPV. AND ASK THEM TO CALL ME. I HAVE NOT YET SPOKEN TO A SUPV. I GOT A MESSAGE ON MY ANSWERING MACHINE AT HOME ( AFTER ASKING EVERYONE TO CALL MY CELL #) THAT SAID THE PERSON WAS CALLING FOR MS. GARCIA AND T THE PART MAY BE AVAILABLE AT THE END OF NOVEMBER. DURING THIS TIME, I HAVE BEEN GIVEN SEVERAL POSSIBLE DATES. I THOUGHT CAR COMPANIES WERE TO PROVIDE SAFETY EQUIPMENT FOR THEIR CARS. I HAVE BEEN WITHOUT MY CAR FOR OVER 4 MONTHS. I CAN NOT GET SATISFACTORY INFORMATION OR SERVICE FROM CADILLAC. I AM SURE THERE MUST BE SOME RECOURSE. I CANNOT SAFELY OPERATIVE MY CAR WITHOUT THIS PART. . MY ATTORNEY SUGGESTED I CONTACT THE NATIONAL TRANSPORTATION SAFETY BOARD. YOU WERE THE CHOICE FROM THEM TO FILE A VEHICLE COMPLAINT. *TR
PURCHASED 2005 TRAILBLAZER 3/8/05 @ BACON CHEVROLET IN PALESTINE,TX. PROBLEMS: WHILE DRIVING HEADLIGHT & INTERIOR DASHBOARD LIGHTS FLICKER & SHUT OFF, ENGINE LOSES POWER & SURGES LUNGING FORWARD, BATTERY GAUGE DROPS & PEGS OUT, CHECK ENGINE LIGHT COMES ON, DING ALARM, RADIO, ELECTRIC LOCKS, ETC, W/ NO KEY IN IGNITION GO OFF & ON, NO POWER CANT START VEHICLE. SVC MGR/TECH COMMENTS: CANT DUPLICATE COMPLAINT, NO CODES SHOWING, GM BULLETIN STATING "NORMAL" & WORKING AS DESIGNED, CAN NOT REPLACE OR WORK ON ANYMORE DUE TO TECH/GM MOTORS STATING "NORMAL", OR UNTIL PROBLEM CAN BE DUPLICATED OR UNTIL THEY HAVE A WAY TO FIX. REPAIRS:(TOTAL OF 9 TIMES IN SHOP) 2 HEADLAMP SWITCHES, 1 BATTERY, 3 TIMES WIRING HARNESS GONE THROUGH, NUMEROUS PCM UPDATES/REPROGRAMS, FUEL PRESSURE CHECK, IPC REPROGRAM, DATA RECORDER INSTALLED, REPLACED BCM BODY CONTROL MODULE, WORKORDERS HAVE BEEN ALTERED & WORK STATED DONE THAT HAS NOT BEEN DONE. I HAVE ALL MY WORKORDERS. CONCLUSION: TOOK TO BBB OF TYLER,TX.CS#CHV0592738, HAD ARBITRATION HEARING. BBB'S DECISION WAS THAT THEIR OPINION WAS THAT THE LIGHTS GOING OFF WHILE DRIVING WAS NOT A SAFETY ISSUE. THOUGHT THE BBB WAS SUPPOSE TO BE A CONSUMER ADVOCATE! I FOUND THIS WEBSITE WHILE DOING A COLLEGE RESEARCH PAPER. HOW MANY OTHER CONSUMERS HAVE SAME PROBLEM, BUT DO NOT KNOW ABOUT THIS WEBSITE. WILL ANYTHING BE DONE BEFORE SOMEONE IS KILLED OR IS THAT WHAT IT WILL TAKE! *TR
SINCE DATE OF PURCHASE I HAVE HAD PROBLEMS W/THE TAIL LAMP BRACKET HOUSING ASSEMBLY. THIS PROBLEM WAS CORRECTED, I THOUGHT WHEN I BROUGHT BACK THE VEHICLE ON DATE OF PURCHASE, SUCH WAS NOT THE CASE, THE TAIL LAMP BRACKET HOUSING CONTINUED TO BURN OUT. I STRESSED TO THE REPAIR FACILITY AT SATURN THAT THERE IS A PROBLEM. FINALLY I RECEIVED A RECALL LETTER IN 2005 FOR THIS DEFECT (TAIL LIGHT HOUSING BRACKET). I HAVE ALREADY HAD THE VESICLE FOR 2 YEARS PRIOR TO THE RECALL, IN 2005, IT STILL BURNS OUT 3 BULBS AT A TIME USUALLY A WEEK OR MONTH AFTER REPAIR. IT IS NOW 2006 AND I STILL HAVE THE SAME PROBLEM. THE VEHICLE WAS REPAIRED AT NO COST TO ME ONLY BECAUSE I HAVE ADDRESSED THE PROBLEM WITH THE MANAGER OF THE DEALERSHIP (REPAIR DEPARTMENT), BUT THEY HAVE ONLY NOTED THE REPAIR TWICE; SO EVERY TIME THE ASSEMBLY UNIT GOES OUT THEY TRY AND CHARGE ME FOR THE REPAIR!...NOW THE CAR IS NEARLY PAID OFF AND I STILL HAVE THIS PROBLEM. OBVIOUSLY THIS IS A DEFECT THAT CAN'T BE REPAIRED. MY REPAIR LOCALE IS SATURN OF MASSEPEQUA, NY. *NM
REAR TAIL LIGHT FILLS WITH WATER AND FOGS UP CAUSING LIGHTS TO NOT BE SEEN GOOD...*NM
PLEASE REFER TO RECALL#03V327000 OR GM RECALL NUMBER 03043. MY 2000 OLDSMOBILE ALERO IS AFFECTED WITH THE PROBLEM. BUT I HAVE NOT RECEIVED A RECALL NOTICE. WHEN I CONTACTED GM THEY REFUSE TO PERFORM THE REQUIRED REPAIR. I CONTINUE TO HAVE THE PROBLEM OF TURN SIGNAL AND HAZARD LAMP INTERMITTENT NOT WORKING. THIS IMPLIES THE GM HAS NOT DONE A EXHAUSTIVE WORK OF IDENTIFYING ALL AFFECTED CARS. *JB
I PURCHASED 2002 MALIBU NEW NOV 2001. TURN SIGNALS QUIT WORKING ONCE IN 2002. REOCCURRED 3-4 TIMES IN 2003. 2004 OCCURRED 6-8 TIMES. 2005 OCCURRED AT LEAST ONCE A MONTH UNTIL OCT-DEC WHEN SIGNALS MALFUNCTION WEEKLY. JAN 2006, SIGNALS MALFUNCTION 1-3 TIME A DAY SOMETIMES. VEHICLE HAS APPROX 32,000 MILES. CYCLING THE HAZARD SWITCH USUALLY ONCE OR TWICE CURES THE PROBLEM. CALLED DEALER NOV 2005, BUT NO RECALL ON 2002 MALIBU FOR THIS PROBLEM. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .