2004 GMC Sierra 1500 Steering Problems

ME AND MY TWO BOYS WHERE HEADED HOME AND I WAS TAKING A CURVE AT 50MPH A WENT TO SLOW DOWN TO 45 WHEN I STARTED TO TAKE THE CURVE I HEARD SOME KIND OF METAL BONE BREAKING SOUND AND MY TRUCK JERKED TO THE ONCOMING LANE AND A JERKED IT BACK BUT AFTER THAT EVERYTHING WENT LOOSE AND ME AND MY BOYS WENT SIDEWAYS OF OF THE BANK OF THE CURVE AND WE ROLLED 3 TIMES BEFORE WE STOPPED TANK UP. MY AIR BAG DIDN'T GO OFF NEITHER THE PASSENGER'S AIRBAG. I HEARD A HISSING NOISE I GOT MY BOYS OUT AS FAST AS I COULD WITH SOME HELP OF BYSTANDERS BREAKING THE PASSENGER SIDE WINDOW SO WE COULD CRAWL OUT. THEY CARRIED MY BOYS AND HELPED ME HOP TO THE OTHER SIDE OF THE ROAD. ME AND MY BOYS WENT TO THE HOSPITAL. THEY WERE ALRIGHT THANK GOD I RECEIVED SOME INJURIES TO MY BACK, NECK, STOMACH AND HEAD. MY TRUCK WAS TOTALED AND IVY HALL TOWING IN JACKSONVILLE, AR KEEP MY TRUCK AND PUT A LIEN ON IT. HOW THEY EXCEPT SOMEONE TO PAY AFTER THEY WERE IN A WRECK AND LOST THEIR JOB BECAUSE NO RIDE TO GET BACK AND FORTH. MY ROLLOVER WRECK HAPPENED ON HWY 107 AND CLEVELAND IN ARKANSAS ON MARCH 21ST 2018

NHTSA ID

11122262

Incident

Mar 21, 2018

Mileage

36,000 mi

I HAVE BEEN HAVING TROUBLE STARTING MY 2004 GMC, SOMETIME WHEN I TURNED THE KEY IT WOULD DO NOTHING, I HAD IT TOWED IN AND SPENT OVER $500 TO REPAIR IT, ALTERNATOR, BATTERY ETC, AND IT DID NOT FIX THE PROBLEM. WHEN I GOT IT BACK, AND IT DID IT AGAIN, I FOUND THAT IF I MOVED THE STEERING WHEEL UP AND DOWN WITH THE LEVER, IT WOULD THEN START. YESTERDAY I WENT OUT TO START MY TRUCK IN MY DRIVEWAY, AND THE KEY WILL NOT TURN IN THE IGNITION. IT FEELS LIKE THE IGNITION CAME APART OR SOMETHING INSIDE. THE STEERING WHEEL IS NOT LOCKED. IT IS RIDICULOUS THAT I WILL HAVE TO PAY TO HAVE THIS VEHICLE TOWED IN AGAIN AND PAY TO REPAIR THE IGNITION, WHEN GM HAS BEEN HAVING HUGE PROBLEMS WITH IGNITIONS! I HAVE HAD OTHER PROBLEMS WITH THIS VEHICLE TO INCLUDE A FIRE UNDER THE DASH. MY INSURANCE COVERED IT BECAUSE A FUSE MELTED AND DID NOT DO IT'S JOB, HOWEVER NOW MY SPEEDOMETER DOES NOT WORK, AND THEY WANT ME TO PAY FOR A NEW WIRING HARNESS WHICH I WILL NOT DO. I USE MY GPS TO TRACK MY SPEED! THE REAR TRANSFER CASE WENT ON IT, AND I SPENT $1,800 TO HAVE A NEW ONE INSTALLED. THERE HAVE BEEN OTHER SMALL THINGS, BUT THOSE ARE THE MAJOR PROBLEMS I HAVE HAD OVER THE YEARS. I AM LIKE EVERY OTHER AVERAGE PERSON. I HAD NO IDEA HOW TO GET GM TO FIX THEM, SO I JUST PAID MYSELF! WHEN I WAS RESEARCHING HOW TO REPLACE THE IGNITION, I CAME ACROSS YOUR SITE. I HAVE NO IDEA WHAT I CAN DO ABOUT THIS OR HOW TO GO ABOUT IT. I NEED MY TRUCK AS SOON AS POSSIBLE, SO I WILL PROBABLY GET STUCK PAYING AGAIN! THANK YOU *TR

NHTSA ID

10608276

Incident

Jul 4, 2014

Mileage

231,000 mi

TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL RATTLING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE UPPER STEERING COLUMN WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER LUBRICATED THE STEERING COLUMN BUT THE PART WAS NOT REPLACED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART HAD BEEN REPLACED AND THEY COULD NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ID

10390597

Incident

Apr 1, 2006

Mileage

26,000 mi

KNOCKING IN THE STEERING SHAFT ASSEMBLY BEGAN AT 20,000 MILES. STEERING SHAFT HAS TO BE GREASED BY SERVICE CENTER EVERY 10K MILES TO PREVENT KNOCKING. SPEEDOMETER, ODOMETER, AND ENGINE TEMPERATURE GAUGES STOPPED WORKING. SPEEDOMETER USED TO REGISTER MAX MPH WHEN DOING 70MPH THEN STOPPED WORKING AT ALL. *TR

NHTSA ID

10361348

Incident

Jun 20, 2007

Mileage

65,000 mi

MY HUSBAND WAS DRIVING OUR 2004 GMC SIERRA PICKUP ON HIGHWAY 101 IN THE CENTRAL COAST OF CALIFORNIA. WHILE DRIVING AT 65 MPH A BOLT FELL OUT OF THE STEERING COLUMN LEAVING HIM WITH ABSOLUTELY NO STEERING. HE CRASHED INTO A GUARDRAIL WHICH STOPPED THE VEHICLE. THE STEERING WHEEL SPINS AROUND LIKE A ROULETTE WHEEL AND CLEARLY IS NOT ATTACHED TO ANY PART OF THE STEERING COLUMN. THE RESPONDING TOW TRUCK DRIVER CLAIMED HE HAS NEVER SEEN A STEERING WHEEL LIKE THIS - NOT EVEN ON A VEHICLE THAT HAS BEEN WRECKED. *TR

NHTSA ID

10342741

Incident

Jun 28, 2010

Mileage

78,000 mi

7-11-2005 REPLACED INTERMEDIATE SHAFT AT 13620 MILES, 9-26-2007 52271 REPLACED INTERMEDIATE SHAFT, 59639 REPLACED RIGHT INNER TIE ROD AND RACK-RACK GEAR LEAKING, 59993 REPLACED LOWER BEARING STEERING COLUMN, 71159 REPLACED RACK-RACK SEAL RUPTURE, 82910 REPLACED INTERMEDIATE SHAFT-STEERING SHAFT-AND LOWER BEARING COLUMN. THERE'S EITHER SOMETHING WRONG WITH THERE PARTS OR THEY WAY THEY BUILD THERE VEHICLES. I'VE OWNED SEVERAL GM VEHICLES AND THIS IS THE FIRST TIME I'VE HAVE MULTIPLE PROBLEMS.*TR

NHTSA ID

10339529

Incident

Jul 11, 2005

Mileage

13,620 mi

MY 2004 GMC SIERRA 1500 MAKES A LOAD CLUNKING NOISE WHEN THE STEERING WHEEL IS TURNED, I HAD THIS VEHICLE IN FOR REPAIR WHILE IT WAS UNDER WARRANTY AND IT KEPT RETURNING. *TR

NHTSA ID

10294446

Incident

Jun 17, 2006

Mileage

40,000 mi

STEERING COLUMN CLUNKING, SPEEDOMETER NOT WORKING, TRANSMISSION STOPPED WORKING .EVERYTHING STARTED GOING WRONG ABOUT. 63,000 K . I HAVE 116,000 KNOW. 2004 Z71 CREWCAB. *TR

NHTSA ID

10283050

Incident

Apr 15, 2007

Mileage

63 mi

I OWN A 2004 GMC SIERRA SLE EXTENDED CAB SHORTBOX Z-71 PICKUP WHICH I BOUGHT NEW IN JUNE, 2004. I HAVE EXPERIENCED A "RATTLE" IN THE STEERING IN THE LAST YEAR WHICH KEPT GETTING WORSE. MASTER AUTO IN GRAND FORKS REPLACE THE STEERING SHAFT TO CORRECT THE PROBLEM AT A COST TO ME OF $166.11. SINCE THIS STEERING SHAFT COULD BIND/FREEZE UP, I BELIEVE THIS PART SHOULD HAVE BEEN "RECALLED" BY GM AND REPLACED FREE OF CHARGE AS A FACTORY DEFECT AND SAFETY HAZARD. *TR

NHTSA ID

10262824

Incident

Mar 23, 2009

Mileage

67,500 mi

NOTICED I STARTED TO GET A VIBRATION IN THE STEERING WHEEL, TOOK IT TO THE DEALER AND THEY INSTALLED AN TBS LUBE KIT IN THE STEERING SHAFT. ABOUT A YEAR LATER THE VIBRATION IS BACK AND WORSE THAN BEFORE, CALLED THE DEALER AND THEY TOLD ME IT WOULD COST ME 300.00 PLUS LABOR. THIS IS A KNOWN PROBLEM WITH CERTAIN YEAR GM TRUCKS, AND EVERY DAY IT SEEMS TO GET WORSE. I FEEL MY SAFETY MIGHT BE COMPROMISED, IF I CONTINUE TO DRIVE IT. *TR

NHTSA ID

10247339

Incident

May 10, 2008

Mileage

45,233 mi

MY 2004 GMC PICKUP TRUCK HAS A KNOCKING NOISE AND CLUNK IN THE STEERING COLUMN. IT STARTED AROUND 30K MILES AND HAS GOTTEN STEADILY WORSE OVER THE COURSE OF OWNERSHIP. I DID SOME SEARCHING ON THE INTERNET AND IT SEEMS GM HAS KNOW ABOUT THIS PROBLEM ON NUMEROUS MODELS OVER THE COURSE OF ABOUT 6 YEARS. 00-02-35-003M JAN 07 MODELS: 2002-2006 CADILLAC ESCALADE MODELS 1999-2007 CHEVROLET SILVERADO MODELS (CLASSIC) 2000-2006 CHEVROLET SUBURBAN, TAHOE MODELS 2002-2006 CHEVROLET AVALANCHE 1999-2007 GMC SIERRA MODELS (CLASSIC) 2000-2006 GMC YUKON, YUKON XL MODELS 2003-2006 HUMMER H2 CONDITION SOME CUSTOMERS MAY COMMENT ON A CLUNK-TYPE NOISE COMING FROM UNDER THE HOOD THAT ALSO CAN BE FELT IN THE STEERING WHEEL. THESE CONDITIONS MAY BE MORE NOTICEABLE WHEN TURNING AT LOW SPEEDS ON ROUGH ROAD SURFACES. DIAGNOSTIC TIPS ' INTERMEDIATE SHAFT CLUNK -- INTERMEDIATE SHAFT CLUNK IS HEARD AND FELT IN THE STEERING WHEEL AND/OR STEERING COLUMN AREA, TYPICALLY WHILE DRIVING ON ROUGH ROAD SURFACES WITH STEERING WHEEL INPUT. IMPORTANT: ' I-SHAFT P/N 19155614 HAS BEEN DESIGNED TO REPLACE PREVIOUS DESIGNED DAMPENED AND NON-DAMPENED I-SHAFTS. THE PHYSICAL DIFFERENCE IN THE YOKE SIZE WILL ACCOMMODATE ALL VEHICLES LISTED IN THIS BULLETIN. REPLACE THE STEERING COLUMN UPPER INTERMEDIATE SHAFT WITH AN IMPROVED DESIGN SHAFT THAT WILL ELIMINATE THE CLUNK NOISE USING THE PROCEDURE LISTED BELOW. GM KNOWS ABOUT THE PROBLEM AND IT SHOULD BE A RECALL ITEM. GM USED THE SAME PARTS ON MY TRUCK THAT WERE BEING REPLACED UNDER WARRANTY WHEN MY TRUCK SOLD. THEY SHOULD HAVE UPGRADED THE PARTS ON THE NEW TRUCK BECAUSE THEY KNEW THEY WERE FAILING. GM KNEW THE JOINTS WERE FAILING AND KEPT USING A FAILING PART FOR 4 YEARS ON NEW TRUCKS AND EXPECT THE OWNERS TO PAY FOR BAD PARTS. *TR

NHTSA ID

10229089

Incident

May 28, 2006

Mileage

30,000 mi

OWN A 2004 GMC SIERRA BOUGHT BRAND NEW HAD NUMEROUS PROBLEMS STEERING GEAR BOX WENT OUT COMPLETELY DEALER R/R PART AS A RECALL / STEERING PROBLEM KNOCKING IN WHEEL TOOK TO DEALER FOUR TIMES INSTALLED GREASE PACK IN INTERMEDIATE SHAFT LAST A COUPLE OF MONTHS PROBLEM RECURS DEALER STATES RECALL ON SHAFT BUT WONT R/R PART HAV PROBLEM WITH D/S DOOR SPEAKER BLOWN TWICE DEALER R/R PART N/C D/S SEATBELT SQUEAKS R/R PART DEALER N/C NOW I HAVE A ANOTHER SERIOUS PROBLEM WITH THE ENGINE GOES INTO REST MODE WHILE DRIVING AT 50 MPH U DRIVE UP A HILL AND WILL ONLY GO TWO TO FIVE MPH THIS IS VERY DANGEROUS SO I HAVE TO FIND A PLACE TO PULL OVER AND TURN VEHICLE OFF ECM RESETS AND THEN IS OK TILL NEXT MORNING SAME THING DEALER IS STILL UNDER INVESTIGATION ON PROBLEM I CURRENTLY HAVE 53,000 MILES ON IT TRANSMISSION IS MAKING CLUNKING NOISE ALSO WHILE SHIFTING FROM PARK INTO GEARS ? R/S HALF SHAFT SEAL BLOWN OUT ON ME FOUR WHEEL DRIVE/ I AM GLAD I BOUGHT EXT WARR FOR THIS AND ALSO THE WATER PUMP WENT OUT ON ME 3,000 MILES AGO 50,000 FOR A WATER PUMP WARR COVERED THIS AND THE HALF SHFT SEAL STEERING SHAFT AND GEAR BOX HAS BEEN A RECALL FOR THIS YEAR . ALSO THE INSTRUMENT PANEL GAUGES HAVE BEEN A RECALL I HAVE PERSONALLY RECEIVED LETTER FOR THE INSTRUMENT PANEL SPEED AND FUEL GAUGE INOPERATIVE CORRECTLY GM HAS A RECALL ON THESE THREE ITEMS R/R BY DEALER ON A RECALL SO PLEASE READ AND CONTACT YOUR DEALER WITH THESE COMMON PROBLEMS THAT HAVE BEEN RECALLED STEERING BOX INTERMEDIATE SHAFT AND SPEED FUEL GAUGE CLUSTER. *TR

NHTSA ID

10226577

Incident

Feb 10, 2008

Mileage

30 mi

2004 SIERRA 1500 WITH 31,000 MILES IT DEVELOPED A KNOCK NOISE EVERTIME I DROVE OVER A MILD BUMP. TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE STEERING SHAFT. THEY REPLACED IT AT NO CHARGE AND TOOK ABOUT AND HOUR. *TR VERY GOOD CUSTOMER SERVICE WITH THIS DEALER.

NHTSA ID

10214658

Incident

Nov 21, 2007

Mileage

31,000 mi

2004 GMC SIERRA WITH WORN STEERING SHAFT. CONSUMER STATES THAT IT SHOULD BE TAKEN CARE OF BY GMC BECAUSE THE VEHICLE IS ONLY 3 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *KB

NHTSA ID

10211688

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE MAKING A LEFT OR RIGHT TURN AT 15 MPH, THE CONTACT HEARD A NOISE COMING FROM THE STEERING SHAFT. THE DEALER LUBRICATED THE STEERING SHAFT AND THE NOISE CEASED. HOWEVER, THE NOISE HAS CURRENTLY RETURNED. THE DEALER STATED THAT THIS WAS A MAINTENANCE ISSUE THAT WOULD HAVE TO BE CORRECTED ON A REGULAR BASIS. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 12/12/2007 *BF THE CONSUMER ALSO STATED THE TRANSMISSION SHUTTERED. UPDATED 12/12/07.

NHTSA ID

10210030

Incident

Dec 1, 2005

Mileage

18,000 mi

I HAVE A 2004 Z71 SIERRA TRUCK WITH A 5.3 ENGINE THAT HAS A SPEEDOMETER PROBLEM. IT READS 120MPH ALL OF THE TIME AND THEY HAVE QUOTED ME AROUND $550 TO FIX. I ALSO HAVE A CLUNK IN THE STEERING WHEEL WHEN TURNING. I HAVE HAD THIS PROBLEM FIXED ONCE BY WARRANTY BUT IT HAS RETURNED AGAIN. *TR

NHTSA ID

10207108

Incident

Aug 20, 2005

Mileage

47,000 mi

WHINE AND CLUNKING SOUNDS IN THE DRIVERS SIDE WHEN STEERING, PARTICULARLY IN A LEFT TURN. ONE MECHANIC SAID IT WAS GREASE PROBLEM. NO WORD FROM GMC. *TR

NHTSA ID

10205945

Incident

May 15, 2007

TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 43,000.

NHTSA ID

10205940

Incident

Jun 1, 2005

Mileage

10,000 mi

1 SPEEDOMETER REGISTERING 120 SITTING STILL ( REPLACED CLUSTER). 2 WIPERS WOULD NOT SHUT OFF ( REPLACED WIPER MOTOR CIRCUIT BOARD) 3. KNOCK IN COLUMN ( REPLACED INTERMEDIATE SHAFT). *NM

NHTSA ID

10182868

Incident

Feb 14, 2007

Mileage

17,377 mi

I HAVE A 2004 GMC SIERRA EXT. CAB TRUCK WITH ABOUT 70K MILES ON IT. IN THE PAST WEEK, THE SPEEDOMETER STARTED READING HIGHER THAN 120 MPH WHILE DRIVING. I WAS ONLY DOING AROUND 50 MPH. WHEN STOPPED IT READS AROUND 60 MPH. I CAN START AND TURN OFF THE ENGINE SEVERAL TIMES AND THE SPEEDOMETER NEEDLE WILL DROP AROUND 10 MPH EACH TIME IT STARTS. WHEN IT GETS TO 0, IT WILL READ FINE FOR A LITTLE WHILE AND THEN GRADUALLY START CLIMBING UP PAST 120 MPH AGAIN. 2ND COMPLAINT. AROUND EVERY 20K TO 25K MILES, I HAVE TO TAKE THE TRUCK TO THE DEALER AND HAVE A NEW STEERING COLUMN GREASE PACKING KIT INSTALLED BECAUSE THE STEERING COLUMN STARTS KNOCKING IN THE ENGINE COMPARTMENT. THE FIRST 2 TIMES IT WAS DONE WAS UNDER WARRANTY, NOW THE WARRANTY IS UP AND IT NEEDS ANOTHER PACKING DONE. THE DEALER WANTS ME TO PAY FOR THIS ONE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE TRUCK BRAND NEW. *JB

NHTSA ID

10181861

Incident

Jan 25, 2007

Mileage

75,000 mi

POWER STEERING FADED AT HIGH SPEED. THIS WAS CAUSED BY THE STEERING ROTATION SENSOR. CONSUMER HAD TO PUT PRESSURE ON THE STEERING WHEEL. WHEN THE POWER STEERING KICKED BACK IN VEHICLE VEERED OFF THE HIGHWAY FROM TOO MUCH PRESSURE ON THE STEERING WHEEL.*AK A NORMAL STEERING ROTATION SENOR WILL FADE OUT POWER STEERING AT HIGH SPEEDS SO YOU HAVE BETTER FEEL OF THE ROAD. AS SPEED DECREASES THE STEERING SHOULD ONCE AGAIN BECOME EASY WHEN SPEED DECREASES. PROBLEM IS INTERMITTENT, THE STEERING WOULD BE HARD AT LOW SPEEDS AND WHILE YOU ARE APPLYING A LOT OF PRESSURE TO MAKE A TURN THE POWER STEERING WOULD SUDDENLY COME BACK ON CAUSING THE CONSUMER TO PULL THE TRUCK OFF THE ROAD OR OVER THE YELLOW LINE. CONSUMER TALKED TO SEVERAL PEOPLE WHO HAVE THE SAME PROBLEM WITH THIS MODEL TRUCK. *BF

NHTSA ID

10117257

Incident

Mar 9, 2005

Mileage

70,000 mi