Rear shock holder rusted through cross member on frame making top of shock stay forced against bottom of the bed of the truck.
- NHTSA ID
- 11551912
- Incident
- Oct 23, 2023
Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Rear shock holder rusted through cross member on frame making top of shock stay forced against bottom of the bed of the truck.
Vehicle is 12 years old with 105,000 miles and frame has multiple cracks/ holes. I was told by the dealer that the truck is basically junk.
The main body frame is completely rusting through from under the drivers side door back past the fuel tank. It is rusting through on the passenger side as well. The large amounts of rust have caused other issues throughout the entire body of the truck as well as rusting of other components. The frame of this truck will need to be replaced as there is no way to repair it or the vehicle becomes scrap. This vehicle is available for inspection. These issues were not visible when purchased from the dealer. This issue gradually became visible after the rust and undercoating wore away that had been applied previous to our purchase from a known dealership.
this vehicle was sold by a dealership with these issues the frame has a half inch wide six inch long gap needs a fuel pump control module and the engine needs lifters replaced.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT BECAME AWARE THAT THE REAR AXLE CROSS PINS FAILED AND CAUSED THE REAR TIRES TO MOVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V007000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT ON THE PINION GEAR WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE BECAUSE THE WARRANTY WAS EXPIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
IVE BEEN HAVING THIS PROBLEM WITH MY LEAF SPRINGS IN THE BACK, THERES A PEICE OF MY LEAF SPRING THAT HAS BROKEN OFF, I WAS TOLD BY GM THAT I COULD OF BOUGHT IT NEW LIKE THAT, I HAVE 7 OTHER FRIENDS WITH THE SAME KIND OF TRUCK THAT HAVE ALSO HAD THIS ISSUE, CONTACTED GM ABOUT IT AND THEY STILL HAVE FAILED TO DO ANYTHING ABOUT IT. WAS TOLD THAT IF I HIT THE END BAD ENOUGH THE TRUCK END COULD FALL APART. ITS GETTING BAD TO THE POINT WERE MY LEAF SPRINGS ARE STARTING TO BEND. IM NOW MISSING THE PEICE ON BOTH SIDES OF THE TRUCK.
IN ONLY 600 MILES THE SUSPENSION WAS BEGINING TO FEEL LIKE A BUCKBOARD, AND IF A GOOD ENOUGH SIZED POT HOLE WAS RUN OVER TRHE SOUND WAS SO LOUD AND THERE WAS A DISTINCT BELL GONG RATTLE. THE DEALER SAID THEY DIDN'T NOTICE ANYTHING PECULIAR, BUT FOR A TRUCK WITH 6000 MILES ONLY AND 1 YEAR, IT FELT 10 YEARS OLD, THIS PROBLEM NEVER WENT AWAY, AND INFACT GOT WORSE, MUCH WORSE
2011 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE FOR THE REAR AXLE CROSS PIN FRACTURE *TGW THE CONSUMER STATED HE WAS NOT INFORMED THAT A RECALL WAS ISSUED PRIOR TO PURCHASING THE VEHICLE. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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