See attached document for complaint
- NHTSA ID
- 11608147
- Incident
- Oct 27, 2023
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 113 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 113, in the owner's own words
See attached document for complaint
Rear shock holder rusted through cross member on frame making top of shock stay forced against bottom of the bed of the truck.
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
No Airbags
The contact owns a 2011 GMC Sierra 1500. The contact stated that the air bag warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The vehicle was taken to the dealer where the front passenger's side air bag was replaced; however, the air bag warning light remained illuminated. The dealer informed the contact that the failure could be associated with the front driver's side air bag; however, there was no recall for the front driver's side air bag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Takata Recall. The contact owns a 2011 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2011 GMC Sierra 1500. The contact stated while starting the vehicle, the air bag warning light was illuminated. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the driver’s side air bag needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.
Three of the vehicles airbags went off during last night while parked in driveway. Shattered windshield, ripped head liner, tore up interior courtesy light. Nothing had touched the vehicle when this happened.
Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was currently stationed in St. Croix and was unable to find a local dealer to perform the recall repair. The contact was awaiting assistance from the manufacturer but had not yet received a response. The contact stated that the air bag warning light was illuminated. A failure mileage was not provided. Parts distribution disconnect
This recall was issued 6 months ago yet there is still no remedy for this issue which seems to be a safety hazard. This issue is not being corrected in a timely manner.
Takata Recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the local dealer and was informed that the recall remedy was still pending. The contact had not experienced a failure. The manufacturer was made aware of the issue and opened a case. VIN tool confirms parts not available.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. WYATT JOHNSON BUICK GMC (2600 WILMA RUDOLPH BLVD, CLARKSVILLE, TN 37040, (800) 811-0763) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 436-0938) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALL STAR AUTOPLEX (1216 E PALESTINE AVE, PALESTINE, TX 75801) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT*JB CONSUMER STATED GMC DEALER WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TUES. APRIL 6, 2021.*JB
AN INflATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIRBAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. THIS RECALL HAS YET TO HAVE A REMEDY. WITH A RECALL OF THIS MANNER I WOULD THINK THAT IT WOULD BE OF MUCH MORE IMPORTANCE TO GET A REMEDY IN ORDER IN A TIMELY MANNER. HOWEVER, WE ARE STILL WAITING.
NEEDS TO BE FIX AND NHTSA STATES THAT THEY CAN NOT FIX IT
I PURCHASED THIS TRUCK IN 2017. FOUND OUT ABOUT THE AIRBAG RECALL AND OVER THE LAST 3 YEARS I HAVE WENT TO SEVERAL GMC DEALERSHIPS TO REPLACE THE AIRBAGS TO FIX THE RECALL ISSUE AND THEY TELL ME THAT THEY CANT FIX IT WITHOUT THE PROPER AIRBAGS WHICH THEY DONT HAVE. HOW IS IT THAT THERE IS RECALLS, AND EVEN DEATHS BUT I HAVE TO FEAR DRIVING THIS TRUCK HOPING MY AIRBAG WONT DEPLOY? AND NO ONE CARES TO FIX THE ISSUE. I SPENT 2 THOUSAND DOLLARS THROWING PARTS INTO MY ENGINE TO FIND OUT. TWO LIFTERS IN THE ENGINE DOESN'T LIKE COLD WEATHER. WHEN THE TEMP DROPS BELOW 40 DEGREES, THE CHECK ENGINE LIGHT COMES ON. WHEN THE TEMPERATURE RAISES ABOVE 40 DEGREES THE CHECK ENGINE LIGHT GOES OFF. I CHASED THIS PROBLEM FOR YEARS. THERE IS SOME MECHANICAL ISSUE HERE.
MY DASH LIGHT HAVE A CODE THAT SAY CHECK AIR BAG SERVICE NEVER BEEN IN ACCIDENT IN VEHICLE BUT. LIGHT STAYS ON I THINK IAM APART OF RECALL BUT NOONE AT DEALER HAVE REACH OUT TO ME IAM OWNER OF VEHICLE AND MY CAR IS PAIDED OFF
DIFFERENTIAL MAKES CRACKING NOISE, LUM BAR ON DRIVERS SEAT DOESN'T INFLATE,
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EDWARDS CHEVROLET-280 LOCATED AT 5499 US-280, BIRMINGHAM, AL 35242, AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE TOP SECTION OF THE DASHBOARD HAS MULTIPLE CRACKS INCLUDING AREAS DIRECTLY BEHIND THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER SIDE AIRBAGS. THE AIRBAG SECTION IS THE MOST TROUBLING, AS IT WOULD APPEAR THE BROKEN SECTIONS COULD BECOME AIRBORNE AT A HIGH RATE OF VELOCITY IN THE EVENT OF AN AIRBAG DEPLOYMENT.
GM IS NOT FIXING THE RECALLED TAKATA AIRBAGS, AND I AM NOT ABLE TO SELL OR DRIVE THE VEHICLE.
NHTSA DOCKET # 2016-0124. NHTSA 16V381. GM RECALL #2049151. HOW LONG IS A REASONABLE TIMEFRAME FOR A SAFETY RECALL TO BE OR THE ACTED ON? THIS RECALL WAS ISSUED IN MAY 2016, YOU AND GM JUST WANT TO SET ON IT WHILE I AM DRIVING A UNSAFE TRUCK. WHAT HAPPENED TO THE AUGUST 2017 DECISION DATE TO GET GENERAL MOTORS TO FIX THIS PROBLEM WITH MY 2011 GM SIERRA AIR BAG. THEY CLAIM NO ONE HAS BEEN KILLED "YET", WHAT'S THE NUMBER TO GET THEM TO ACT OR THE NHTSA TO MAKE THEM DO THE RIGHT THING. IF SAFETY IS SO IMPORTANT WHY HAS IT BEEN 3 1/2 YEARS WITH NO FIX, I HAVE NOT EVEN GOT A LETTER FROM THEM TELLING ME I HAVE A RECALLED AIR BAG ON MY TRUCK, I GUESS THEY DON'T WANT PEOPLE TO KNOW, IT MIGHT COST THEM SOME MONEY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MAVERICK CHEVROLET AT 903-304-4395 (LOCATED AT 4801 E END BLVD S, MARSHALL, TX 75672) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (4819, 27161 US-98, DAPHNE, AL 36526, 251-625-8008) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .