RoadVitals

2011 GMC Sierra 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
284
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Dec 2, 2010

What this page shows

Our database holds 284 NHTSA owner-reported complaints for the 2011 GMC Sierra 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 284 · page 1 of 12

BrakesElectrical
Filed Aug 11, 2026

ABS Randomly turns on with the traction control light… All windows except for driver window will not go down and sometimes it does not unlock or lock sometimes. It started the beginning of 2022 and has got worst over the years. It is available for inspection. Safety has been and issue because whenever it rains it can lose control on the road haven’t had the money to fix it so don’t really drive it right now.

NHTSA ID
11756351
Incident
Aug 1, 2022
BrakesPowertrain (other)Steering
Filed Mar 13, 2026

Vehicle experienced a catastrophic mechanical failure characterized by a percussive "shotgun blast" noise from the rear chassis, followed by an immediate, total loss of braking power (pedal to the floor) and a violent loss of directional stability. This incident represents an aggravated safety failure of known GMT900 platform defects. The technical chain of causality began with the factory exhaust manifold fasteners suffering a metallurgical shear, a universal defect documented under GM Bulletins 19-NA-218, PIP5075, and PIP4701. This shear created a high-velocity, high-heat exhaust leak directed at the brake master cylinder and vacuum assembly. This "heat soak" event compromised the engine-mounted mechanical Brake Vacuum Pump (Recall N192268490 / NHTSA 19V645) and destroyed the internal seals of the Master Cylinder (Special Coverage 15143 / NHTSA 11V599), resulting in total depletion of vacuum assist and hydraulic pressure. Simultaneously, the "shotgun blast" and violent swerve were caused by structural failure consistent with Rear Brake Caliper Bolt Fracture (GM 13247 / NHTSA 13V342) and Rear Axle Shaft/Pin Fracture (GM 14892 / NHTSA 14V819). This mechanical collapse caused the caliper to strike the wheel, resulting in a catastrophic rim blowout and immediate loss of tire pressure. Despite the vehicle having aftermarket long-tube headers installed, the root cause of the heat-related brake failure was the failure of the OEM GM manifold fasteners which snapped off in the cylinder head, as documented in the aforementioned bulletins. Under the Magnuson-Moss Warranty Act, the manufacturer remains liable for these pre-existing safety-critical defects. The vehicle is at Glenn Polk Chevrolet for a 901-series Product Allegation Investigation (Case #90199492). This report is filed to demand federal oversight into these life-threatening defects. The combo of failed fasteners, rim blowout, and compromised braking created a vehicle that was both unable to be steered or stopped

NHTSA ID
11724011
Incident
Mar 3, 2026
Body & structure
Filed Sep 11, 2025

The door handle broke off on the driver side the passenger side door handle will not open the door the outside handles are loose and the rear back driver and passenger side will not open their doors.

NHTSA ID
11686729
Incident
Aug 24, 2025
Filed Jul 26, 2025

Frame falling apart the coating peeled off was going to clean it to recoat it but the metal is so far gone took it to a frame shop only to find out it's not drivable anymore GM have to do better with the coating for this trucks

NHTSA ID
11676427
Incident
Jul 26, 2025
Body & structure
Filed Jul 8, 2025

2011 GMC Sierra Frame Failed Pennsylvania State Inspection due to Driver Side Frame Rust/hole. The section of the frame must be replaced due to rust(Improper coating... The truck has only 69700 miles on the odometer.

NHTSA ID
11672122
Incident
Jul 8, 2025
Electrical
Filed Apr 18, 2025

Odometer Fraud. The contact purchased a 2011 GMC Sierra 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 119,000, and at the time of registration, it was discovered that the mileage was 128,000.

NHTSA ID
11655497
Incident
Apr 18, 2025
Mileage
128,000 mi
Body & structure
Filed Jan 27, 2025

Vehicle is up for inspection in February of 2025 and due to the frame rust it will not pass.

NHTSA ID
11638839
Incident
Jan 1, 2023
Driver assistanceElectrical
Filed Dec 12, 2024

When I put the truck in 4wd the dash says service stabilitrak and the traction control light and abs light come on

NHTSA ID
11630263
Incident
Dec 12, 2024
Body & structure
Filed Sep 16, 2024

My GMC which is well cared for and only has 121,000 miles has a rusted through frame (mid-vehicle, left side) which has made the truck unsafe to drive. The steel used is inferior, my neighbor across the street also has this truck, 2 years newer, and is doing the same thing. As I have researched this issue I have found out that this is a critical failure of the GMC Sierra for several model years due to a failure to protect the steel used in northern states which compromises structural integrity. When Toyota had this issue, they stepped up and replaced the frames. General Motors, please tell me what you intend to do with this. It is a 5.3 Litre with 121,000 miles on it, in other words, still a baby for such a fine engine. This is not right. I am seriously discouraged. For my family, this is devastating. I still owe $2000 on this vehicle. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11614743
Incident
Sep 14, 2024
Airbags
Filed Aug 13, 2024

See attached document for complaint

NHTSA ID
11608147
Incident
Oct 27, 2023
Powertrain (other)
Filed Jul 22, 2024

Transmission won’t shift

NHTSA ID
11603670
Incident
Jul 12, 2024
Fuel system
Filed May 29, 2024

Over the past few years squirrels have eaten through the fuel line of the truck just above the fuel tank multiple times. As soon as the ignition switch is turned on fuel gets pumped out very near the exhaust system. The driver may not notice anything wrong immediately causing a very real fire risk. Today is the fourth time I have experienced this issue with this truck.

NHTSA ID
11591269
Incident
May 29, 2024
Filed Apr 28, 2024

This is not a safety item, but one that causes undue financial hardship for the owner. It is widely know that the dash on certain 2007-2014 GM vehicles (generally trucks and SUV's) is susceptible to cracking. This causes devaluation of the vehicle if not fixed and is reported to cost between $2,000-2,500 to repair. It is my opinion that the cause of this is the use of substandard parts by GM and they should issue a recall for the repair of the dash.

NHTSA ID
11585690
Incident
Apr 1, 2022
Filed Mar 20, 2024

My truck keeps getting code p2138, when it happens I get reduce engine power alerts, check engine light and it stalls. It's been doing it for years now. It's very unsafe, last time it it did it I was on the freeway and had to pull to the side, but the car has no acceleration so vehicles are passing me by at 75- 80mph and I almost had a very bad accident.

NHTSA ID
11578512
Incident
Apr 27, 2020
Filed Mar 13, 2024

Frame is rusted through

NHTSA ID
11577083
Incident
Mar 13, 2024
AirbagsBody & structureSuspension
Filed Oct 25, 2023

Rear shock holder rusted through cross member on frame making top of shock stay forced against bottom of the bed of the truck.

NHTSA ID
11551912
Incident
Oct 23, 2023
Body & structure
Filed Sep 19, 2023

The contact owns a 2011 GMC Sierra 1500. The contact stated that while the vehicle was parked, the contact noticed a separation of the rear sub frame of the vehicle. The vehicle was taken to be diagnosed by an independent mechanic. The contact was informed that the rear sub frame was extremely rusted. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 112,000.

NHTSA ID
11545447
Incident
Sep 4, 2023
Mileage
112,000 mi
Body & structure
Filed Aug 31, 2023

I own a 2011 GMC Sierra 1/2 ton pickup truck. It currently has 98 k miles. The crossmember for the frame rusted out and fell off last month. Yesterday the frame broke in two. I see from looking online that GMC failed to add rust inhibitor to the steel for the frame. This is a safety issue and could have been catastrophic. Is anything being done about this failure? Online forums show this happening throughout the US.

NHTSA ID
11541930
Incident
Aug 30, 2023
Body & structure
Filed Jun 16, 2023

Hit a pot hole in a parking lot and the gas tank fell onto the ground. Upon further inspection, it was discovered that the frame cross members and fuel tank straps are rusted/rotted and cannot support the tank.

NHTSA ID
11527456
Incident
Dec 9, 2022
Body & structure
Filed Jun 16, 2023

Body damage when I bought the truck

NHTSA ID
11527317
Incident
Jun 16, 2022
Body & structureSuspension
Filed Jun 1, 2023

Vehicle is 12 years old with 105,000 miles and frame has multiple cracks/ holes. I was told by the dealer that the truck is basically junk.

NHTSA ID
11524894
Incident
Jun 1, 2023
Brakes
Filed Apr 11, 2023

The brake light switch located on the brake pedal failed. This disabled the cruise control, and the brake lights .

NHTSA ID
11516452
Incident
Apr 14, 2021
Fuel system
Filed Apr 11, 2023

The fuel pump rusted out from the gas tank causing fuel to leak onto the hot exhaust system. There was a stong gasoline odor which kead to the discovery. The repair bill was $911.00.

NHTSA ID
11516450
Incident
Apr 10, 2023
Electrical
Filed Feb 6, 2023

- The traction control/stabilitrac malfunctioned causing my truck brake automatically while in motion. - Its causing my truck to brake unexpectedly - My mechanic said its an electrical issue and its becoming common in these trucks - My dashboard messages alternate from "traction control off" and "service stabiltrak"

NHTSA ID
11505899
Incident
Feb 1, 2023
Body & structureSuspension
Filed Feb 4, 2023

The main body frame is completely rusting through from under the drivers side door back past the fuel tank. It is rusting through on the passenger side as well. The large amounts of rust have caused other issues throughout the entire body of the truck as well as rusting of other components. The frame of this truck will need to be replaced as there is no way to repair it or the vehicle becomes scrap. This vehicle is available for inspection. These issues were not visible when purchased from the dealer. This issue gradually became visible after the rust and undercoating wore away that had been applied previous to our purchase from a known dealership.

NHTSA ID
11505532
Incident
Apr 14, 2020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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