Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2012 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Major major frame and wheel well rust , ever one I see is exactly the same , I live in upstate ny and yes we use salt but I've done a lot of research and the problem is country wide , please do some things this isn't right , I'm not trying to get a new free truck , just not get screwed out of the one I have cause it will fail inspection soon
I went to get the vehicle inspected today and was told it failed due to the chassis frame in the rear being rusted thru. This could cause the suspension to collapse any time. I see on the internet that multiple others have and are experiencing the same with the Sierra and Silverado. My vehicle has unlimited washes and has been washed 40 times a year and looks new from the outside.
The contact owns a 2012 GMC Sierra 1500. The contact stated that during a vehicle inspection, the contact was informed that the sub frame was severely corroded with holes. The vehicle was taken to an independent mechanic, who determined that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
I took My 2012 GMC Sierra with 112,410 miles in for annual safety inspection and was told that my frame has a hole in it and is cracked, hence un-inspectable in the state of Vermont. I then took it to a welding shop to get an estimate on repair and the tech told me he sees this all the time on this era GM/Chevy trucks. This is clearly a widespread incident and GM should be held accountable like Toyota was years ago with its bad frames.O
Vehicle has just over 113,000 miles and the frame is already severely compromised due to rust. Nearly all factory coating is gone. I believe the sub par wax like coating that GM used from the factory was never intended to last anywhere near or over 100,000 miles. I have personally inspected numerous 2007-2013 GMT900 trucks in or around ohio and have found similar severe rust issues. All vehicles inspected were between 60,000 and 120,000 miles. The rust issues are the worst in the areas directly in front of the rear axle where the frame drops. Nearly every vehicle inspected has structure compromising rust in this area. GMT900 platform vehicles with rust issues in this area are unsafe to be on the road, yet they remain popular in multiple service industries and are frequently seen pulling trailers. GM has done a great disservice to their customers by using a sub par coating on the most important structural component in a vehicle. These trucks should easily last well over 250,000 miles but due to poor coatings they have a hard time breaking 100,000 miles.
Cracked interior plastic dash, multiple places, potential safety hazard if airbag deploys and shatters it even more, also will be exposed wires once the cracks breaks all the way
The contact owns a 2012 GMC Sierra 1500. The contact stated that after the vehicle was taken to an independent mechanic for unrelated repairs, it was diagnosed that the frame needed to be replaced due to rust. The vehicle remained with the independent mechanic while awaiting the repair. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 129,181.
The cracks in my dash will be a safety issue when the air bags deploy. I can't believe that gmc hasn't done a recall on these dashes yet. During the airbag recall they will crack the dash even worse making this problem extremely dangerous. It has the potential to cause loss of life. Also on the other hand this devalues the resale price of the car.
THE DASHBOARD IS CRACKING. THESE CRACKS HAVE HAPPENED WHEN THE VEHICLE HAS BEEN PARKED. ONE IS BY THE AIRBAG COVER, THE OTHER IS ON THE INSTRUMENT PANEL HOOD.
WHILE DRIVING THE TRUCK ON A COUNTRY ROAD, IT STARTED TO PULL TOWARDS THE RIGHT. I TRIED TO CORRECT BY STEERING TO THE LEFT. MY STEERING WHEEL JUST SPUN AND HAD NO CONTROL OF THE FRONT WHEELS. ITHE STEERING SHAFT BECAME DISENGAGE FROM THE AXEL. I CRASHED INTO TREES AND MY TRUCK WAS DECLARED A TOTAL LOSS. THIS HAPPENED ON 9/27/2020. I AM WAITING FOR THE POLICE REPORT AND THE INSPECTION RESULTS FROM THE INSURANCE COMPANY.
FENDER WELLS RUSTING OUT.
DASH CRACKS ON ALL GM VEHICLE TRUCKS AND SUVS
WHILE DRIVING TO WORK ONE MORNING AN ERROR MESSAGE FLASHED ENGINE REDUCED POWER, STABILITY CONTROL LOSS. TRUCK STRUGGLED TO ACCELERATE. HAS HAPPENED SEVERAL TIMES SINCE NOVEMBER 2015 ON CITY STREETS OR HIGHWAYS CAN HAPPEN AT ANY TIME. I HAD TO REPLACE ENTIRE SYSTEM FROM THROTTLE BODY TO THE PEDAL ASSEMBLY HAVE FOUND OUT THAT THIS IS COMMON PROBLEM THAT GM KNOWS ABOUT ALONG WITH THE CRACKS IN THE DASH AROUND AIR BAG ON PASSENGER SIDE AND THE INSTRUMENT CLUSTER AND REFUSES TO RECALL AND FIX CRACKS IN AIR BAG HOUSING COULD POSE A SAFETY HAZARD ALONG WITH LOSS OF ENGINE POWER FROM FAULTY WIRING.
EXTERIOR DOOR HANDLES BREAK COMPLETELY OFF MAKING THE DOOR UN OPEN ABLE.
$17,000 WORTH OF DAMAGE ON MY GMC ALL AIRBAGS WENT OFF MINUS THE DRIVER SIDE STEERING WHEEL AIRBAG. WAS ON CRUISE CONTROL AT 75 MILES PER HOUR FELL ASLEEP AT WHEEL RAN INTO THE BARRIER WIRES. DAMAGE ALL OVER THE TRUCK 360UNDERNEATH THE TRUCK LUCKILY NOBODY WAS INJURED EXCEPT FOR MY OWN BODY. I LOST CONSCIOUSNESS THE ONSTAR WOKE ME UP AND I CRAWLED OUT OF THE WRECKAGE MEETING THE HIGHWAY PATROL. IT'S BEEN JUST OVER FOUR YEARS I'M STILL FEELING THE EFFECTS OF THE INJURY.
DASHBOARD HAS TWO CRACKS. EACH CRACK IS ABOUT 2 INCHES LONG. ONE OF THEM IS ON THE LEFT SIDE, ABOUT 12 INCHES FROM THE STEERING WHEEL. THE OTHER CRACK IS ON THE TOP-LEFT CORNER OUTSIDE OF THE AIRBAG AREA. THE CRACKS HAVE BEEN GETTING BIGGER IN THE LAST FEW WEEKS. IT APPEARS THAT IF AN AIRBAG WERE TO DEPLOY, THE SHARP END OF THE CRACKED DASHBOARD COULD CAUSE SIGNIFICANT INJURY RATHER THAN PROTECTION. NORMAL DRIVING CONDITIONS CAUSED IT. NO KNOWN OBJECTS HAVE BEEN PLACED ON DASHBOARD TO EXERT SUCH FORCE TO CAUSE IT TO BREAK.
DURING NORMAL VEHICLE OPERATION (WHILE DRIVING ON A STATE HIGHWAY) THE DASHBOARD ADJACENT TO THE PASSENGER AIR BAG CRACKED. IT IS ON THE BACK LEFT CORNER OF THE FRAMEWORK AROUND THE AIR BAG COVER ON THE WINDSHIELD SIDE. I DO NOT STORE ANYTHING ON TOP OF THE DASHBOARD AND ALWAYS USE AN ALUMINIZED SUNSCREEN PROTECTOR IN THE WINDSHIELD 9 OUT OF 12 MONTHS. I DO NOT KNOW WHAT CAUSED THE CRACK TO OCCUR (UNKNOWN CAUSE). *TR
THE DASHBOARD HAS CRACKED AND I'M NOW CONCERNED ABOUT THE AIRBAGS.
DASH IS CRACKED AROUND PASSENGER AIR BAG
THIS TRUCK IS FOUR YEARS OLD, HAS 30,000 MILES, IS GARAGE KEPT (NEVER PARKED IN THE SUN) AND THE DASH HAS CRACKED NEAR THE AIR BAG AREA. I AM CONCERNED THE DEPLOYMENT OF THE AIRBAG COULD BE AFFECTED BY THE CRACKED DASH.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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