Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 443 NHTSA owner-reported complaints for the 2020 GMC Sierra 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 443 · page 1 of 18
I was driving doing about 60 mph. All of a sudden the engine stopped and the truck just coasted. I was able to find a safe spot on the side of the road and pull over. Called a tow truck and had it taken to the GM dealership nearby. The trucks engine was just fixed in October of 2025 for the camshaft and lifter rods. It’s currently in the shop and I’m waiting for the diagnostics.
"While driving, the vehicle suddenly experienced a flashing check engine light, an Electronic Stability Control (ESC) warning light, and violent steering wheel vibrations. The vehicle suffered a severe loss of power and misfired, creating an immediate traffic hazard. The dealership diagnosed the issue as a catastrophic mechanical lifter failure on the 5.3L V8 Ecotec engine with Dynamic Fuel Management (DFM). Despite the dealer replacing an entire bank of lifters, the engine continues to misfire and vibrate. This premature valvetrain failure at only 36,000 miles is a known design defect that causes sudden engine stalling and disables critical safety features like stability control while the vehicle is in motion, presenting a severe crash risk."
The truck starting making a ticking noise within 24 hours the check engine light was on and it starting shuttering. I got it to the dealership were they informed me of lifters failure, and catastrophic engine failure. Dealer is recommending replacing engine since it's a 2020 and not part of recall.
My truck shudders when driving. It has 78,000 miles on it. It started shuttering around 73,000 miles. I baby my truck and don't do switch backs or hot rod around.
I brought my truck into a certified GM dealer for recall work on the ground strap. I left the dealership and multiple lights came on dash: check engine light, service ecs, traction control, service parking brake, steering assist reduced. 7 minutes later the engine began miss firing. The dealer asked me to bring it back to the shop and after some digging they discovered my L87, 6.2 engine was missing firing in cylinder 5. Now the motor needs to be replaced and GM is not standing behind the repair.
The contact’s mother-in-law owns a 2020 GMC Sierra 1500. The contact stated that while her brother-in-law was starting the vehicle, the brake, service engine, and engine warning lights illuminated and the vehicle failed to start. The contact stated that the failure was associated with NHTSA Action Number: EA25007 (ENGINE, ENGINE, AND ENGINE COOLING) and PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to a local dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The owner was scheduled to meet with the dealer to discuss the issue. The manufacturer was contacted and confirmed that there were no open recalls on the VIN related to the failure. The failure mileage was approximately 45,000.
My truck transmission beed jerking off and on for over a year. One time it lose power when i was driving and could have caused an accident. I took it to the dealership and they said i new a new transmission for $12000. Something just doesn’t seem right about this! I brought a brand new truck thats unsafe and its no recall for my model but other models with the same issue had a recall. I would just like some answers. I feel like i brought a lemon. Thanks for listening.
The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a complete stop on several occasions, an abnormal clicking sound was heard from the engine compartment. The vehicle was taken to the dealer, where it was diagnosed with a failed fan belt pulley. The vehicle was not repaired. Additionally, while parked on one occasion, an abnormal clicking sound and a loud bang were heard from the engine compartment, and the vehicle stalled. The contact attempted to restart the vehicle, but it failed to turn over. The vehicle was taken to the dealer, where a failed valve spring was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,127.
The cam shaft bearing failed under normal driving conditions. Many of the service engine lights including brakes and primary service engine light came on after the cam shaft bearing failure. The engine was replaced by a GM dealership at 65,000 miles and was inspected to determine the cam shaft bearing failed. Luckily the engine failed at a speed of 35 mph on an off ramp, as a complete engine failure on the highway could have been much more dangerous. Following the replacement of the engine, within 500 engine miles, O2 sensors in the catalytic converter were replaced and ultimately the catalytic converter had to be replaced as well.
The engine had a critical failure at 49,000 miles. It was replaced under the drivetrain warranty. That came with a 12 Month, 12,000 mile warranty. Now I have a SECOND engine failure at 59,000 Miles. This will come with only a 12 month 12,000 mile warranty because it is NOT under recall. ALSO my transmission is now slipping and they are replacing the Valve Body. They had my truck for 4 months the first time and one month this time. These are the exact same issues with 2021 - 2025 GMC 6.2L and 10 Speed Transmissions. If I the issue had happened 6 months later I would have NO warranty. I want a recall on 2020's please.
The contact owns a 2020 GMC Sierra 1500. The contact stated that upon taking the vehicle to the dealer for a transmission fluid flush and refill, the contact was informed that the transmission was inoperable, and the vehicle could not be driven to the residence. The dealer determined that the torque converter needed to be replaced. The dealer replaced the torque converter and advised the contact to drive over 1,000 miles for the issue to self-correct. The contact stated that the vehicle continued to shudder and drive bumpy while driving after 1,000 miles. The vehicle was taken back to the dealer, where the torque converter was replaced a second time; however, the failure persisted. The dealer informed the contact that the diagnostic test results were sent to the warranty company for the transmission replacement approval. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,165.
My 2020 GMC Sierra 1500 Denali with L87 6.2L V8 suffered a catastrophic, silent seizure at 108,000 miles. Driving at highway speeds, warning light stating shift to neutral and press start, engine completely shut off and would not turn back on. I was in the car with my 3 children about to make a turn across a 4 lane highway. I was able to recognize that there was power loss quickly enough that we were safely within the turn median, and fortunately a "good samaritan" stopped to assist us in getting across the highway into a parking lot. I hate to think what would have happened had this power loss occurred during the turn. There was no warning light, sound or other issue prior to this occurring. The vehicle has been meticulously maintained with all services occurring at my local GMC dealership. We had the truck towed to the dealership who confirmed the engine needs to be replaced.
• While driving a loud popping and clicking noise started coming from the engine and the truck started shaking. The vehicle is available for inspection • It was a busy two lane road and I had to continue about 30mph under the speed limit to safely get off the roadway • upon start up the engine clicks and pops with rough idle and the truck shakes. A mechanic looked at it and stated it sounds like a lower rod bearing noise • No further inspections have been done • A Service ESC warning popped up when the engine started making noise during the incident. The truck had been taken in twice for rough idle and engine noises prior to 100k miles, but the dealership stated that the noise and feel was normal for the 6.2L engines
While driving at night, a low oil pressure warning light illuminated on the dashboard. The following morning, I checked the oil level using the dipstick, which indicated a normal reading. Based on this, I proceeded to drive the vehicle. Shortly after departing, the engine began knocking severely. I immediately stopped and returned home. The vehicle was towed to a GMC dealership for diagnosis. The dealership determined that the engine had experienced catastrophic failure and required complete replacement. I was quoted $11,000 for the repair.
The contact owns a 2020 GMC Sierra. The contact stated while driving at an undisclosed speed, the transmission hesitated and shifted unusually rough. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a transmission valve issue. The contact was advised that the power train software needed to be updated. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
- THE GROUND STRAP CORRODED AND BROKE APART. YES, I HAVE THE GROUND CABLE THAT FAILED, IF NEEDED FOR INSPECTION. - YES!!! THE TRUCK'S STEERING KEPT GOING IN AND OUT OF MANUAL STEERING AND THE ENGINE REDUCED IN SPEED ALLOWED, AND THEN THE ENGINE CUT OUT ON ME COMPLETELY - WHILE I WAS IN THE MIDDLE OF A BUSY ROAD TRYING TO TURN ONTO A SIDE STREET. THEN THE ENGINE WOULD NOT RESTART. - I HAD THE TRUCK TOWED ON A FLAT BED TO A GMC DEALERSHIP NEARBY. THEY CONFIRMED THE ISSUE WAS THAT THE GROUND STRAP FAILED. THEY REPLACED THE PART AT MY COST, WHICH FIXED THE ISSUES. - YES, THE DEALERSHIP INSPECTED AND CONFIRMED THE ISSUE WAS THE CORRODED AND BROKEN GROUND STRAP. - YES, THERE WERE MANY WARNING MESSAGES THAT STARTED TO APPEAR ABOUT 3-4 DAYS PRIOR TO THE COMPLETE FAILURE OF THE ELECTRICAL SYSTEM. I STARTED SEEING A MESSAGE ABOUT SERVICING THE TRAILER BRAKE SYSTEM, AND ANOTHER ABOUT SERVICING THE SIDE DETECTION SYSTEM. THEN A SERVICE POWER STEERING WARNING AND TO DRIVE WITH CARE. THE CHECK ENGINE LIGHT WAS OFF AND ON OVER THAT TIME. - I CHECKED THE WIRE CONNECTIONS IUNDER MY VEHICLE TO CHECK FOR BROKEN WIRES OR CORROSION. I DID NOT FIND ANY. I THEN CHECKED IF A HARD BATTERY RESET WOULD WORK, BUT IT DID NOT. LASTLY, I BOUGHT A NEW BATTERY TO REPLACE THE EXISTING ONE, EVEN THOUGH THE EXISTING BATTERY HAD NO ISSUES EVEN WHEN TESTED UNDER LOAD. THAT RESOLVED THE ISSUE FOR ABOUT 35 MINUTES THAT NIGHT AND THEN THE NEXT MORNING. AFTER THAT, THE ELECTRICAL SYSTEM FAILED AND THE TRUCK WOULD NOT START. AT THAT POINT I GOT TOWED IN TO THE GMC DEALERSHIP. I HAD TO LEAVE THE TRUCK FOR A WEEKEND, AND THE DEALERSHIP DID NOT COME UP WITH A LOANER, EVEN THOUGH I REQUESTED ONE. I GOT THE TRUCK BACK ON MONDAY AFTERNOON AND EVERYTHING WAS WORKING FINE SINCE THEN. - OVER THAT WEEKEND, I WAS AMAZED TO FIND OUT ABOUT THE BULLETIN GM RELEASED TO COVER ONLY SOME TRUCKS FOR THE ISSUE, BUT NOT OTHERS! MY TRUCK IS STILL NOT COVERED, DESPITE THE OBVIOUS SAFETY ISSUES I EXPERIENCED!!
Transmission, going towards home up a mild hill, broke top of hill trans shifted to next gear, rear wheels locked up and tires squealed. doing around 40 mph. Took it directly into the shop, and the trans was destroyed inside. broken parts in the pan. Trans could not be repaired, had to get a new transmission. I limped to the dealership, just noisey under vehicle. There was special coverage till 115,000 mile, had 97,062 miles on it. Just like it blew up inside. I was without a vehicle for 5 weeks, but I did have an extended warranty which it paid all of it except $ 1404.01, and I had to pay 2 weeks of car rental for 893.00. The transmission $ 6782.97 , and I would like reimbursement for what I paid. I could only go 10 to 15 mph to the repair shop, which was 7 miles away. GM states it was something else at the dealership, but it was parts all over inside of the pan when they took it apart.
Fire started under passenger side front seat dashboard when rear defrost was turned on.
I again have noticed intermittent pulsing at low to medium speeds. At roughly 1k-2k rpm the engine at or about 10-20 mph is pulsating or hesitating with an obvious pulse which you can see on the tachometer as well (bouncing.) It seems like there is either a computer, fuel flow or electric issue. Also, at speeds up to the 40 mph range, this is happening as well. Yesterday while towing a small 7'x12' empty dual axle trailer I noticed it again, I occasionally use my trailer to haul small loads up to 4500lbs. This has happened before but this time I decided to notate this on your site, since reading about ongoing problems with the 2020 6.2L GMC Sierra 1500. I was aware of the other following years, 2021-2024? issues and that is why I purchased this 2020 year model. My truck will be available for inspection when the request is sent to me. Safety was not an issue, I ran my truck most of the day. I have not yet notified my Chevrolet dealer, Roger Dean, Cape Coral, FL. My truck has not yet been inspected for this issue. There were not any lights or warnings on display at time of incidents. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine suffered an internal catastrophic event, and needs to be replaced
2020 GMC sierra 1500 infotainment system including navigation,OnStar and voice command, stoped working on Friday May 15th with no prior warning. These systems are integral for modern safe travel and severely affects the value and driver confidence in the vehicle. It seems to be running mechanically sound but, with some of the communications and information systems not working properly I am unsure how much of the info is incorrect like the clock (which can not be set manually). I have scheduled an appointment with the dealer for June 2nd the earliest date available.
Good evening, I want to formally document what happened today regarding my GMC Sierra after I brought it to the dealership on Friday morning for transmission concerns that I had already reported. At that visit, the vehicle was inspected, and I was informed that the truck was still safe to drive while waiting for the extended warranty approval for the replacement parts that were needed. Unfortunately, today my family and I experienced a very serious and frightening incident on the expressway. While driving, the truck suddenly lost power, barely moved forward, and began shaking violently. We were placed in a very dangerous situation in traffic and struggled with great difficulty and fear just to make it home safely. Once we arrived home, the vehicle completely shut off and would not restart again. This situation was extremely alarming, especially because I had already reported the transmission problems and trusted the guidance given to me that the vehicle was still drivable. My family’s safety was put at risk, and I need this matter to be treated with urgency and seriousness. Please advise immediately on the next steps regarding the vehicle, towing assistance if necessary, and how this situation will be properly addressed. Thank you.
A known problem with these trucks is ground strap failure. I was driving and all the sudden lost power steering which almost caused an accident. There is a customer satisfaction program N252515590 that covers 2019-2024 trucks but mine was not included in this for some reason. I did have the truck fixed a my cost and was looking to get my money back from GM. I'm not sure if you can help with this but wanted to make a report that is happening with more trucks then they are fixing. If you need any other info from me please let me know
Sitting at a red light and when the light turned green, the engine made a noise and lost power while trying to cross the intersection. The check engine light came on along with some other lights. It was then towed to a mechanic and the engine had to be replaced due to failure of the lifters. The mechanic said it is a common issue with the GM 5.3 engine but unfortunately their has not been a recall.
6.2L V8 engine. 2020 build, GMC Sierra 1500 series. Same engine in the existing recall for 2021-2024 models. Received a call from the service department of the dealership that after changing the oil and restarting the truck to reset the oil change indicator the engine shut down. Assistant service manager, Stephen Poulson [XXX] ) called and provided information that the engine seized and that the technician cannot manually forward or reverse the engine with a breaker bar. According to the technician, this is indicative of a catastrophic failure consistent with the existing recall. The vehicle is currently at Carr Vancouver Buick GMC and is available for inspection. NHTSA has permission of this owner to inspect this vehicle involved if they choose. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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