2004 GMC Sierra 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 GMC Sierra 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes5632.2%
- Electrical4626.4%
- Engine1810.3%
- Fuel system84.6%
- Steering74.0%
- Tires & wheels52.9%
- Body & structure52.9%
- Powertrain (other)52.9%
- Driver assistance42.3%
- Visibility31.7%
- Interior & seats31.7%
- Transmission31.7%
- Other / unspecified31.7%
- Exterior lighting21.1%
- Heating & air conditioning21.1%
- Airbags21.1%
- Suspension10.6%
- Seat belts10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brakes lines failed under truck do to rusted out lines
EMERGENCY BRAKES DON'T ENGAGE
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE INSTRUMENT PANEL CLUSTER GAUGES DON'T ALWAYS WORK. WE WERE ON FREEWAY WHEN WE NOTICED SPEEDOMETER HAD FAILED AS WELL AS FUEL GAUGE , TEMP GAUGE ALL GAUGES INOPERATIVE. THIS IS THIRD TIME CLUSTER PANEL IS BEING REPLACED; FIRST TWO UNDER WARRANTY THIRD TIME WE HAD TO PAY $204.
MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE SERVICE TECHNICIAN REPORTED THE EXHAUST MANIFOLD BOLTS HAS BROKEN TO CALL A WHITE SMOKE FROM THE MOTOR. EVERYTHING HAPPENED WITH CONSIDER TO BE LOW MILEAGE IN TALKING TO GM THEY DON'T CARE BECAUSE ENOUGH REPORT HAS NOT BEEN MADE.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING OVER 50MPH ON THE HIGHWAY I GET A VIOLENT SHAKING IN THE ENGINE AND THE STEERING WHEEL SHAKES BAKE AND FORTH. THE ENGINE SOUND VERY LOUD WHILE ITS DOING THIS. IT ONLY OCCURS WHEN I AM AT HIGHWAY SPEEDS.
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED A LOT OF WHITE SMOKE EMERGING FROM THE TAIL PIPE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY BY GWATNEY BUICK GMC (5700 LANDERS RD, NORTH LITTLE ROCK, AR 72117) FOR THE SAME FAILURE AS LISTED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN REGARDING THE FUEL INJECTORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE HAD A MASSIVE OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE DEFECTIVE, WHICH FILLED THE CRANKCASE FULL OF FUEL AND WAS A KNOWN ISSUE. THE VEHICLE WOULD HAVE BEEN REPAIRED PER AN EXTENDED WARRANTY; HOWEVER, IT FELL OUTSIDE OF THE PARAMETERS OF THE EXTENDED WARRANTY, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
IN THE PAST THREE MONTHS THE FUEL LINES NEEDED REPLACEMENT AS THEY HAD RUSTED SO BADLY THAT A LEAK FORMED. YESTERDAY WHILE PULLING MY 10,000 POUND BOAT, MY BRAKES SUDDENLY FAILED BECAUSE OF A LEAK IN THE LINE BETWEEN THE ABS BOX AND THE RIGHT FRONT WHEEL. THE CATASTROPHIC FAILURE NEARLY CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND BOAT. I WAS ABLE TO DOWNSHIFT AND USE BY EMERGENCY BRAKE TO BRING THE RIG TO A STOP.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A FIRE HYDRANT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TOWED TO THE DEALER BUT NO INFORMATION WAS PROVIDED REGARDING THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC CK2500 HD EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE LT265/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A HEAVY VIBRATION FELT WITHIN THE VEHICLE AS THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE BECAME UNCONTROLLABLE AND VEERED FROM THE RIGHT LANE TO THE CENTER MEDIAN BEFORE STOPPING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000 AND THE FAILURE MILEAGE OF THE TIRE WAS 17,000. UPDATED 10/22/12 *BF UPDATED 10/22/12. *JB
WHILE DRIVING THE TIRE TREAD SEPARATED COMPLETELY FROM THE TIRE CAUSING MODERATE BODY DAMAGE TO VEHICLE. TIRE IS A TEMPRA TRAILCUTTER RADIAL RT SIZE LT 305/70R16. A ONLINE SEARCH OF THIS TIRE REVEALED A RECALL WAS ISSUED ON THE SAME TIRE BUT ONE SIZE SMALLER BY ON 03-14-06. TREAWAYS RECALL # 06T008000 FOR TIRES MANUFACTURED BETWEEN 02-01-04 TO 01-21-06. MY TIRE SHOWS A MANUFACTURED DATE OF 4605 ( MEANING THE 46TH WEEK OF THE YEAR 2005 ). VEHICLE HAD TO BE TOWED AND SPARE TIRE USED. BODY DAMAGED WILL HAVE TO BE REPAIRED. I STILL HAVE THE TIRE AND SEPARATED TREAD FOR INSPECTION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT OBSERVED CORROSION ON THE FRONT AND REAR BUMPERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
ALL THE FLUID LINES CORRODED TO THE POINT WHERE THE VEHICLE WAS DANGEROUS TO DRIVE WITH ONLY 35000 ORIGINAL MILES ON IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I WAS LEAVING A PARKING LOT, AND AS I HIT MY BRAKES, THERE WERE NO BRAKES. I LIMPED HOME, USING THE E-BRAKE AND TRANSMISSION TO KEEP THE TRUCK UNDER CONTROL. UPON INSPECTION I FOUND THE FRONT BRAKE LINE RUSTED AND LEAKING. *TR
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY AND IT WOULD INDICATE A FASTER SPEED THAN HE WAS ACTUALLY DRIVING. THE OIL PRESSURE GAUGE ALSO MALFUNCTIONED. THE CONTACT PREVIOUSLY REPLACED BOTH DRIVER AND PASSENGER SIDE CARRIER BEARINGS THAT ARE ASSOCIATED WITH THE FOUR WHEEL DRIVE. THE CONTACT WAS ABLE TO ELEVATE THE VEHICLE AND MOVE THE WHEEL ABOUT A HALF INCH IN BOTH DIRECTIONS. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONFIRMED THAT THE VEHICLE WAS A 2005 MODEL PRODUCED IN 2004; HOWEVER, THE VIN DISPLAYED THAT THE VEHICLE WAS A 2004. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE FUEL RESTRICTION WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE HUB ASSEMBLY AND TAILGATE RECALLS PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW AFTER TALKING TO GM DAN. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND 2,300 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE SEAL AROUND THE TOP OF THE WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE ON THE PASSENGERS SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WOULD COST $250 TO INSPECT THE LEAK. HE DID NOT HAVE THE DEALER INSPECT OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000. UPDATED 3/7/11 *CN UPDATED 03/14/11*JB
#1. HVAC SYSTEM WITH A/C ON DRIVERS SIDE ( ONLY) WILL GO INTO FULL HEAT , IF YOU SHUTOFF ENGINE AND RESTART SYSTEM WILL BE FINE AGAIN FOR SOMETIME, THERE IS NO SET PATTERN AS TO WHEN THIS WILL HAPPEN SOMETIMES A DAY OR A WEEK SOMETIMES A MONTH. #2. DRIVERS SIDE WINDOW WILL NOT WORK , LIKE ABOVE SOMETIMES IT WORKS FINE THAN IT WONT WORK FOR A FEW MINUTES OR FOR A DAY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS DRIVING MY 2004 GMC SIERRA WITH MY CAR SEAT WARMERS ON. I SUFFERED 1ST AND 2ND DEGREE BURNS TO MY BACK FROM THE CAR SEAT WARMERS. I HAD ONLY BEEN DRIVING THE CAR FOR APPROXIMATELY 20 MINUTES. THE PAIN WORSENED, AND I IMMEDIATELY SOUGHT MEDICAL ATTENTION. I REPORTED THIS TO GMC CLAIMS ON THE SAME DAY. I HAD PICTURES TAKEN OF MY BACK ON THE DAY OF THE INJURY, AND 2 DAYS LATER. GMC CLAIMS ON FEB 26TH TOLD ME MY CAR SEAT TEMPS (RAYTECH 120.1 F WITH LEATHER ON; 170 F WITH LEATHER OFF) ARE WITHIN NORMAL RANGE AND THIS CLAIM DOES NOT ACTUALLY EVEN NEED TO BE SETTLED BY GMC. THESE TEMPERATURES WERE TAKEN BY GMC'S INVESTIGATION SPECIALIST. I WITNESSED THE INVESTIGATION. I SPOKE TO A FORENSIC ENGINEER ON MARCH 5, 2010, WHO STATED THE TEMPERATURES READ FROM THE RAYTEC ARE INACCURATE AS THEY WERE NOT DONE DURING COMPRESSION OF THE CAR SEAT TO SIMULATE SITTING IN THE SEAT. THIS FORENSIC ENGINEER INFORMED ME THAT THE ACCURATE TEMPERATURES WOULD HAVE BEEN HIGHER . I HAVE NOT TRIED THE SEAT WARMERS SINCE MY INJURY, BECAUSE I DO NOT WANT TO INCUR FURTHER INJURY OR POSSIBLY WORSE, SUCH AS A FIRE HAZARD. AT THIS POINT, THE CLAIM IS ONGOING. I AM VERY UPSET WITH GMC AND THEIR HANDLING OF THIS CLAIM. IT SEEMS THAT THE SAFETY OF MYSELF AND MY FAMILY ARE BEING DISREGARDED. *TR
SPEEDOMETER HAS FAILED. DOES NOT RECORD SPEED ACCURATELY - SIGNIFICANT VARIATION (30 MPH OR MORE) FOR 10-15 MINUTES, THEN DROPS TO ZERO.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
ALLISON TRANSMISSION HOUSING FAILED AT 54,000 MILES. GM PAID PARTS, I PAID 1,200.00 LABOR , WAS TOLD THAT THERE WAS 2 BULLETINS OUT ON DEFECTIVE HOUSING AND WHEN THEY FINISHED REPAIR THEY SAID THEY INSTALLED UPDATED HOUSING SO I WOULD NOT HAVE PROBLEM AGAIN. DON'T THINK I SHOULD HAVE PAID ANYTHING TO HAVE IT REPAIRED! AT 105,000 MILES TRANSFER CASE FAILED , COST 1,150.00 TO REPAIR, HAVE HAD TO TAKE BACK 2 MORE TIMES AS REPAIR WAS NOT DONE RIGHT. AT 112.000 MILES SPEEDOMETER BECAME ERRATIC WAS TOLD IT WAS A COMMON PROBLEM ,AND SEE ON COMPLAINT SEARCH IT IS , CONSIDER THIS A GREAT SAFETY DANGER AS I DO NOT KNOW WHAT SPEED I'M GOING CAN ONLY GUESS NOT FIXED YET FOUND SOME WHO SELLS REBUILT ONES FOE 150.00 ,SAID THEIR REBUILDING THEM DUE THE LARGE NUMBER THAT ARE FAILING. ALSO AT 112,000 MILES PARK NEUTRAL SWITCH STARTED ACTING UP ,CHECK ENGINE LIGHT ON ,SHIFT BAR LIGHT GOES AWAY, TRUCK WON'T SHIFT PROPERLY AND STAY IN CERTAIN GEARS WITHOUT SHIFTING UP ,EFFECTS DOOR LOCKS. LOOKED UP PARK NEUTRAL SHIFT AS PART AND CAME ACROSS BULLETINS STATING THAT DURING LEFT HAND TURN FRONT TIRE SPRAYS WATER ONTO PARK NEUTRAL ,SWITCH CAUSING PROBLEM ,NEEDS FRONT & REAR SHIELD INSTALLED TO SOLVE PROBLEM. HAVE TAKEN TRUCK BACK IN WAITING FOR INFORMATION. ALSO AROUND 90,000 MILES HAD VERY HARD TIME STARTING TRUCK AND TRUCK RAN POORLY,PROBLEM BECAME WORSE TOOK IN, FUEL INJECTORS WERE BAD AND WERE REPLACED UNDER WARRANTY AT 112,000 MILES NO NEED TO SAY I'M NOT A GMC FAN ANYMORE , EVEN THOUGH I LIVE IN LANSING MI ( A GM TOWN)AND HAVE LOTS OF FRIENDS AND FAMILY EMPLOYED THERE. GOOD BY GMC! NEVER AGAIN. *TR
FLY WHEEL AND SPEEDOMETER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE HUB ASSEMBLY AND TAILGATE RECALLS PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW AFTER TALKING TO GM DAN. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND 2,300 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR
MY IGNITION ALSO SWITCHES OFF DUE TO THE KEY CHAIN BEING TO HEAVY, I WOULD LIKE MY VEHICLE FIXED AS WELL. I THINK GM IS NOT TELLING THE WHOLE STORY ON HOW MANY VEHICLE ARE AFFECTED BY THE IGNITION SWITCHES. I CAN PROVE MY CLAIM BY ATTACHING MY TWO KEY CHAINS TOGETHER AGAIN AND THE PROBLEM WILL OCCUR AGAIN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT NOTICED THAT WHILE APPLYING PRESSURE TO THE BRAKES THE STEERING WOULD BECOME DIFFICULT TO MOVE. WHEN ATTACHING THE WIRING HARNESS TO THE TRAILER THE TAIL LIGHTS WOULD NOT ILLUMINATE. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 73,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
MY WIFE WAS DRIVING HER TRUCK TO DIALYSIS APPT AT 6:00 AM WHEN SHE HEARD A NOISE AND HER LEFT OUTSIDE MIRROR EXPLODED SPRAYING THE LEFT DOOR GLASS AND SIDE OF THE TRUCK WITH GLASS AND A GEL. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE DRIVERS SIDE HEATED SEAT SYSTEM BECAME SO HOT THAT IT WAS IMPOSSIBLE TO REMAIN IN THE SEAT. WHEN ATTEMPTING TO ADJUST THE SEATING FUNCTION AND MOVE FORWARD IT WOULD ROLL BACKWARDS AND WHEN ATTEMPTING TO ADJUST THE SEAT BACKWARDS, IT WOULD MOVE FORWARD. BOTH THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 73,000 AND THE FAILURE MILEAGE WAS 45,000.
A/C DOES NOT COOL PROPERLY. I HAVE BEEN TO THE DEALER TWICE FOR THIS PROBLEM. FIRST TIME VEHICLE WAS STILL UNDER WARRANTY. THERE IS A TSB OUT ON THIS PROBLEM AND DEALER INSISTED THAT A/C WAS COOLING PROPERLY. NOW THAT THE VEHICLE IS OUT OF WARRANTY, IT STILL HAS THE SAME A/C PROBLEM. THE VEHICLE NOW NEEDS A $175 A/C SERVICE, TSB STILL NOT PERFORMED. MY VEHICLE MET ALL THE CRITERIA TO HAVE THIS PERFORMED BEFORE MY WARRANTY RAN OUT, AND STILL DOES. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE TRUCK WAS IN A CLOSE TO HEAD ON CRASH AND NEITHER AIR BAG DEPLOYED,STEERING WHEEL NOR GLOVE BOX AIR BAGS. THERE WAS A DEATH IN THE OTHER CAR. *TR
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THERE WAS NO SENSOR IN THE MIDDLE OF THE TRUCK. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT EXCESSIVE WOBBLING ON THE HUBS OF THE VEHICLE. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE BEARINGS WERE REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLE DOES NOT REMAIN FASTENED. HE IS WAITING ON THE MANUFACTURER TO DETERMINE IF IT CAN BE REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 22,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .