Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 GMC Sierra 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
The curtain airbags on both the passenger and driver side deployed while driving down the road. The truck is available for inspection although the deployed bags have been cut off in order to drive it home. Pictures were taken before doing so and are available for inspection. My son is pretty shaken up and has injuries to his shoulder, face and his ears are ringing.
High speed collision with a cement truck destroyed most of the front portion of the vehicle. Neither passenger nor driver airbag deployed and seat belts did not lock up, injuring the driver. No warning lights indicating an airbag problem appeared prior to crash. The vehicle is now impounded at towing company yard pending insurance investigation.
A YEAR OR SO AFTER RECIEVINV MY AIRBAG RECALL SERVICE, MY DASH STARTED CRACKING. IT STARTED AT THE PASSENGER SIDE AIRBAG. IT IS NOW CRACKED IN OTHER PLACES AND RATTLES CONSTANTLY WHILE IN MOTION. I FEEL THIS IS A SAFETY HAZARD. I'VE YET TO SEE A GMC/CHEVY FROM 2007.5-14 THAT THIS IS NOT A PROBLEM. IT SEEMS THAT THE DASH PIECES COULD CAUSE SERIOUS INJURY/DEATH IF NOT FIXED. GM WILL NOT FIX THE PROBLEM ON THEIR END WITH OUT THE CONSUMER PAYING $450-750. THEY SAID THAT WAS THE REPLACEMENT COST WITH THE EXACT SAME DASH. THAT DASH WOULD MOST LIKELY CRACK AS WELL. WHY HAS GM NOT BEEN HELD ACCOUNTABLE? WILL PEOPLE HAVE TO BECOME INJURED/DEAD BEFORE THE PROBLEM IS FIXED? PICTURES CAN BE SENT ON REQUEST.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER GMC (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
DASH IS BADLY CRACKED FRAGMENTS OF DASH FALL OFF DAILY. COULD CAUSE SEVERE INJURY DURING AIRBAG DEPLOYMENT.
DRIVING AROUND A CORNER WHEN THE STEERING LOCKED ITS SELF IN POSITION CAUSING THE TRUCK TO NOT TURN, ALMOST AS IF WHEN YOU SHUT THE VEHICLE OFF AND TURN THE WHEEL IT LOCKS IN POSITION. THIS CAUSED THE VEHICLE TO LEAVE THE ROAD AND HIT A TREE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER SIDE AIRBAG DID DEPLOY.
DASH BOARD SEVERELY CRACKED,SECOND TIME IT HAPPENED, GMC REFUSES TO REPAIR AGAIN. IF AIRBAG GOES OFF ENTIRE DASH WILL LIKELY EXPLODE.
FAULTY HOSES SWEATING OUT TRANSMISSION AND STEERING FLUIDS. REPLACED ONCE BY DEALERSHIP, THEN AN INDEPENDENT SHOP AFTER DEALERSHIP USED SAME OEM PARTS THAT FAIL. DASHBOARD CRACK TOP LEFT CORNER OF AIR BAG PANEL TAKATA DEFECTIVE EQUIPMENT ALL THREE COMPLAINTS ARE SIMILAR TO THOUSANDS OF OTHER VEHICLES
TAKATA RECALL: THE COMPANY THAT MADE THE AIRBAGS IS OUT OF BUSINESS AND I WAS TOLD MY DEALER CANNOT REPLACE MY AIRBAGS.
PURCHASED OUR 2008 GMC 2500HD FROM CLASSIC GMC NEW. HAVE TAKEN THE TRUCK IN TEICE TO TRY TO GET THEM TO REPLACE THE CRACKED DASHBOARD. THEY ADMIT IT IS A COMMON COMPLAINT. THEY DID SAY THAT GM HAS PAID TO REPLACE SOME DASHBOARDS OR PAID PARTIAL IF STILL IN THE WARRANTY PERIOD. OF COURSE BY THE TIME WE REALIZED IT WAS A COMMON ISSUE THE TRUCK WAS OUT OF WARRANTY. WE RECENTLY (DEC. 2017) TOOK THE TRUCK TO CLASSIC TO GET A TRADE-IN VALUE & THEY ONLY OFFERED $13K BECAUSE THE DASHBOARD WAS CRACKED. SO, HOPING THERE IS A CLASS ACTION FILED. THE CRACKING CERTAINLY WILL BE A FACTOR IF THE AIRBAG EVER DEPLOYS.
TAKATA RECALL I RECEIVED A RECALL NOTICE JULY 2015 SAYING PARTS WERE NOT CURRENTLY AVAILABLE AND I WOULD BE NOTIFIED WHEN THEY BECOME AVAILABLE. I HAVE NOT HEARD ANYTHING SINCE. I DO NOT THINK IT SHOULD TAKE MORE THAN 2 YEARS TO GET THIS PROBLEM CORRECTED. TODAY I RECEIVED A NOTICE THAT TAKATA IS FILING FOR CHAPTER 11 BANKRUPTCY, SO WHAT ARE OUR CHANCES TO GET THIS PROBLEM CORRECTED? I AM QUITE DISTURBED THAT GM WOULD LET A PROBLEM LIKE THIS TO CONTINUE THIS LONG. I HAVE BEEN A FAITHFUL GM CUSTOMER EVER SINCE I PURCHASED A 1951 CHEVY BACK IN 1958. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS SAFETY ISSUE. THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE!!
CRACKED DASHBOARD. THE DASHBOARD ON MY 2008 SIERRA 2500 HAS THREE EXTREMELY LARGE CRACKS, ONE OF WHICH TIES INTO THE AIRBAG. ALL OF THE CRACKS APPEARED SPONTANEOUSLY. IN THE EVENT OF A COLLISION, THESE DASHBOARD PARTS WOULD BECOME THE EQUIVALENT OF SHARDS OF GLASS FLYING AROUND IN THE CAB OF MY PICK UP. GMC IS REFUSING TO ACKNOWLEDGE THAT THIS IS A WIDESPREAD SAFETY PROBLEM AND WANTS TO CHARGE ME $1200 TO REPLACE THE DASH WITH ANOTHER ONE THAT IS IS KNOWN TO DO THE EXACT SAME THING. THERE IS NO RESOLUTION TO THE PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) FOR THE FRONT AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED AND PREVENTED THE VEHICLE FROM PASSING INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECEIVED NOTICE OF DEFECTIVE AIRBAG, IN JULY OF 2015 AND STILL TODAY THERE IS NOT A CORRECTION AVAILABLE.
TAKATA RECALL" DEALERS STILL DO NOT HAVE THESE YET THE RECALL DATE IS MAY , 28 2015 I HAVE FAMILY MEMBERS THAT RIDE IN THE PASSENGER SIDE ALL THE TIME AND IT SCARES ME . THIS NEEDS TO BE TAKEN CARE OF NOW!!
TAKATA RECALL - THE RECALL DATE WAS MAY 28, 2015. TODAY IS DECEMBER 22, 2016. I NEED ACTION TO FIX THIS PROBLEM WITH MY VEHICLE BEFORE SOMEONE GETS HURT.
TAKATA RECALL??? RECALL CAME OUT MAY 28 2015. AIRBAG DEFECT CAN BE VERY SERIOUS. DEALER IN SEPTEMBER 2016 SAYS THERE IS NO RESOLUTION FOR RECALL. THEY DO NOT HAVE ANY AIRBAGS? HOW DOES ONE GET REPLACED ONCE DEPLOYED IF NONE EXIST? IF A REPLACEMENT DOES EXIST THEN THERE IS NO EXCUSE FOR NOT REPLACING THEM IN A RECALL THAT IS OVER A YEAR OLD. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE WE NEED TO GET GMC ON THE BALL WITH A POSSIBLE DEFECT CAUSING POSSIBLE INJURY. THIS RECALL IS TAKING TOO LONG TO COMPLETE. THAT IS MY COMPLAINT.
TAKATA RECALL - WE WERE TOLD YESTERDAY THAT A LOCAL DEALERSHIP WOULD NOT TAKE OUR TRUCK ON TRADE BECAUSE OF THE OUTSTANDING RECALL THAT HAS NO REMEDY AVAILABLE. HOW DO WE HAVE TO WAIT FOR THIS REMEDY?
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE. UPDATED 01/25/2017*CT *TR
TAKATA RECALL. IT HAS BEEN SINCE MAY 2015 THAT I RECEIVED A RECALL NOTICE AND TO THIS DAY THERE IS NO REMEDY. THIS IS MY DAUGHTER TRUCK AND I WOULD LIKE IT FIXED. IT IS DISAPPOINTING TO SEE THAT IT TAKES THIS LONG TO FIND A SOLUTION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
TAKATA RECALL. STILL NO FIX AFTER 15 MONTHS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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