Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 63 NHTSA owner-reported complaints for the 2008 GMC Sierra 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 63 · page 1 of 3
The curtain airbags on both the passenger and driver side deployed while driving down the road. The truck is available for inspection although the deployed bags have been cut off in order to drive it home. Pictures were taken before doing so and are available for inspection. My son is pretty shaken up and has injuries to his shoulder, face and his ears are ringing.
Odometer Fraud. The contact purchased a 2008 GMC Sierra 2500. The contact stated that while researching the history of the vehicle it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 166,521 and while researching online, it was discovered that the mileage was 207,759.
High speed collision with a cement truck destroyed most of the front portion of the vehicle. Neither passenger nor driver airbag deployed and seat belts did not lock up, injuring the driver. No warning lights indicating an airbag problem appeared prior to crash. The vehicle is now impounded at towing company yard pending insurance investigation.
A YEAR OR SO AFTER RECIEVINV MY AIRBAG RECALL SERVICE, MY DASH STARTED CRACKING. IT STARTED AT THE PASSENGER SIDE AIRBAG. IT IS NOW CRACKED IN OTHER PLACES AND RATTLES CONSTANTLY WHILE IN MOTION. I FEEL THIS IS A SAFETY HAZARD. I'VE YET TO SEE A GMC/CHEVY FROM 2007.5-14 THAT THIS IS NOT A PROBLEM. IT SEEMS THAT THE DASH PIECES COULD CAUSE SERIOUS INJURY/DEATH IF NOT FIXED. GM WILL NOT FIX THE PROBLEM ON THEIR END WITH OUT THE CONSUMER PAYING $450-750. THEY SAID THAT WAS THE REPLACEMENT COST WITH THE EXACT SAME DASH. THAT DASH WOULD MOST LIKELY CRACK AS WELL. WHY HAS GM NOT BEEN HELD ACCOUNTABLE? WILL PEOPLE HAVE TO BECOME INJURED/DEAD BEFORE THE PROBLEM IS FIXED? PICTURES CAN BE SENT ON REQUEST.
STEERING COLUMN SEPERATED AT THE TILT COLUMN PIVOT JOINT. TOTAL STEERING LOST. THE COLLAPSIBLE COLUMN SECTION ALLOWED THE PIVOT JOINT RETENTION TO DISSENGAGE ALSO SLIDE TOWARD ENGINE COMPARTMENT. THERE ARE TWO SET SCREWS, THAT WORK LOOSE (GOOGLE SEARCH OF ISSUE RESULTED IN LOTS OF DOCUMENTED CASES), AND SET SCREWS FELL OUT AND TOTAL STEERING COLUMN SHAFT SEPERATED AT PIVOT JOINT. NO INJURY, BUT ONLY DUE TO REMOTE COUNTY ROAD AT 7AM WITH NO TRAFFIC. VEHICLE WENT INTO DITCH VS ONCOMING TRAFFIC ONLY DUE TO CROWN OF RURAL COUNTY ROAD. VEHICLE SPEED WAS MINIMAL AS I JUST EXITED A TURN IN INTERSECTION. VEHICLE TOWED. WILL UPLOAD PICS LATER OR PLEASE REQUEST THEM ALSO. I AM SAVING ALL PARTS AS THIS IS A SERIOUS ISSUE. COLUMN WAS VERIFIED TO BE USED UP THRU AT LEAST 2017. BACKGROUND. AUTOMOTIVE MECHANICAL ENGINEER WITH 25+ YEARS EXPERIENCE IN COMMERCIAL TRUCK DESIGN INCLUDING STEERING SYSTEMS.
TL* THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WILKINSON AUTOMOTIVE (3335 NC-87 SOUTH, SANFORD, NC 27332) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE MECHANIC NOTICED THAT THE VEHICLE WAS UNABLE TO START AND DIAGNOSED THAT THE FUEL FILTER HOUSING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 2 DAYS LATER. THE CONTACT MENTIONED THAT THERE WAS A DELAY WHILE STARTING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT A MANUFACTURER FUEL INJECTOR RECALL AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 2008 GMC SIERRA 2500. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SEIZED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS CONTACTED AND DROVE TO THE CONTACT'S RESIDENCE; HOWEVER, THE VEHICLE HAD TO BE TOWED TO THE MECHANIC'S SHOP. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HARRY ROBINSON BUICK GMC (6000 S 36TH ST, FORT SMITH, AR 72908, (479) 646-8600) FOR A SECOND DIAGNOSTIC TEST. THE DEALER FOUND THAT THE MAIN CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TECHNICAL SERVICE BULLETIN NUMBER: 14515B AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER GMC (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
DASHBOARD CRACKED IN TWO PLACES SEVERAL YEARS AGO. I SHOWED THIS TO MY LOCAL DEALER AND THE TOLD ME THERE WAS NOTHING THEY COULD DO. IT CRACKED BY THE AIR BAG AND THE INSTRUMENT CLUSTER. VERY DISAPPOINTING.
DASH IS BADLY CRACKED FRAGMENTS OF DASH FALL OFF DAILY. COULD CAUSE SEVERE INJURY DURING AIRBAG DEPLOYMENT.
DRIVING AROUND A CORNER WHEN THE STEERING LOCKED ITS SELF IN POSITION CAUSING THE TRUCK TO NOT TURN, ALMOST AS IF WHEN YOU SHUT THE VEHICLE OFF AND TURN THE WHEEL IT LOCKS IN POSITION. THIS CAUSED THE VEHICLE TO LEAVE THE ROAD AND HIT A TREE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER SIDE AIRBAG DID DEPLOY.
DASH BOARD SEVERELY CRACKED,SECOND TIME IT HAPPENED, GMC REFUSES TO REPAIR AGAIN. IF AIRBAG GOES OFF ENTIRE DASH WILL LIKELY EXPLODE.
FAULTY HOSES SWEATING OUT TRANSMISSION AND STEERING FLUIDS. REPLACED ONCE BY DEALERSHIP, THEN AN INDEPENDENT SHOP AFTER DEALERSHIP USED SAME OEM PARTS THAT FAIL. DASHBOARD CRACK TOP LEFT CORNER OF AIR BAG PANEL TAKATA DEFECTIVE EQUIPMENT ALL THREE COMPLAINTS ARE SIMILAR TO THOUSANDS OF OTHER VEHICLES
TAKATA RECALL: THE COMPANY THAT MADE THE AIRBAGS IS OUT OF BUSINESS AND I WAS TOLD MY DEALER CANNOT REPLACE MY AIRBAGS.
PURCHASED OUR 2008 GMC 2500HD FROM CLASSIC GMC NEW. HAVE TAKEN THE TRUCK IN TEICE TO TRY TO GET THEM TO REPLACE THE CRACKED DASHBOARD. THEY ADMIT IT IS A COMMON COMPLAINT. THEY DID SAY THAT GM HAS PAID TO REPLACE SOME DASHBOARDS OR PAID PARTIAL IF STILL IN THE WARRANTY PERIOD. OF COURSE BY THE TIME WE REALIZED IT WAS A COMMON ISSUE THE TRUCK WAS OUT OF WARRANTY. WE RECENTLY (DEC. 2017) TOOK THE TRUCK TO CLASSIC TO GET A TRADE-IN VALUE & THEY ONLY OFFERED $13K BECAUSE THE DASHBOARD WAS CRACKED. SO, HOPING THERE IS A CLASS ACTION FILED. THE CRACKING CERTAINLY WILL BE A FACTOR IF THE AIRBAG EVER DEPLOYS.
TAKATA RECALL I RECEIVED A RECALL NOTICE JULY 2015 SAYING PARTS WERE NOT CURRENTLY AVAILABLE AND I WOULD BE NOTIFIED WHEN THEY BECOME AVAILABLE. I HAVE NOT HEARD ANYTHING SINCE. I DO NOT THINK IT SHOULD TAKE MORE THAN 2 YEARS TO GET THIS PROBLEM CORRECTED. TODAY I RECEIVED A NOTICE THAT TAKATA IS FILING FOR CHAPTER 11 BANKRUPTCY, SO WHAT ARE OUR CHANCES TO GET THIS PROBLEM CORRECTED? I AM QUITE DISTURBED THAT GM WOULD LET A PROBLEM LIKE THIS TO CONTINUE THIS LONG. I HAVE BEEN A FAITHFUL GM CUSTOMER EVER SINCE I PURCHASED A 1951 CHEVY BACK IN 1958. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS SAFETY ISSUE. THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE!!
DASH IS CRAKING ON BOTH SIDES AND IN THE MIDDLE.
SEVERELY CRACKED DASH IN TWO PLACES. ONE ADJACENT TO PASSENGER AIR BAG
CRACKED DASHBOARD. THE DASHBOARD ON MY 2008 SIERRA 2500 HAS THREE EXTREMELY LARGE CRACKS, ONE OF WHICH TIES INTO THE AIRBAG. ALL OF THE CRACKS APPEARED SPONTANEOUSLY. IN THE EVENT OF A COLLISION, THESE DASHBOARD PARTS WOULD BECOME THE EQUIVALENT OF SHARDS OF GLASS FLYING AROUND IN THE CAB OF MY PICK UP. GMC IS REFUSING TO ACKNOWLEDGE THAT THIS IS A WIDESPREAD SAFETY PROBLEM AND WANTS TO CHARGE ME $1200 TO REPLACE THE DASH WITH ANOTHER ONE THAT IS IS KNOWN TO DO THE EXACT SAME THING. THERE IS NO RESOLUTION TO THE PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) FOR THE FRONT AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED AND PREVENTED THE VEHICLE FROM PASSING INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECEIVED NOTICE OF DEFECTIVE AIRBAG, IN JULY OF 2015 AND STILL TODAY THERE IS NOT A CORRECTION AVAILABLE.
TAKATA RECALL" DEALERS STILL DO NOT HAVE THESE YET THE RECALL DATE IS MAY , 28 2015 I HAVE FAMILY MEMBERS THAT RIDE IN THE PASSENGER SIDE ALL THE TIME AND IT SCARES ME . THIS NEEDS TO BE TAKEN CARE OF NOW!!
TAKATA RECALL - THE RECALL DATE WAS MAY 28, 2015. TODAY IS DECEMBER 22, 2016. I NEED ACTION TO FIX THIS PROBLEM WITH MY VEHICLE BEFORE SOMEONE GETS HURT.
TAKATA RECALL??? RECALL CAME OUT MAY 28 2015. AIRBAG DEFECT CAN BE VERY SERIOUS. DEALER IN SEPTEMBER 2016 SAYS THERE IS NO RESOLUTION FOR RECALL. THEY DO NOT HAVE ANY AIRBAGS? HOW DOES ONE GET REPLACED ONCE DEPLOYED IF NONE EXIST? IF A REPLACEMENT DOES EXIST THEN THERE IS NO EXCUSE FOR NOT REPLACING THEM IN A RECALL THAT IS OVER A YEAR OLD. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE WE NEED TO GET GMC ON THE BALL WITH A POSSIBLE DEFECT CAUSING POSSIBLE INJURY. THIS RECALL IS TAKING TOO LONG TO COMPLETE. THAT IS MY COMPLAINT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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