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2020 GMC Sierra 2500 Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 20, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 73 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2020 GMC Sierra 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceElectrical
Filed Dec 20, 2025

The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time you could tell and I had to pay over $1100 to fix it at GM. The Ford collision system does not work properly and the cameras will come on at certain times when they're not supposed to be and not come on when they are supposed to be

NHTSA ID
11706292
Incident
Dec 19, 2025
BrakesOther / unspecified
Filed Dec 4, 2024

Tires locking up while driving. NOT SAFE TO DRIVE

NHTSA ID
11628860
Incident
Oct 21, 2024
Brakes
Filed Sep 20, 2024

I HAVE A 5TH WHEEL WITH SOLAR AND MY BRAKE CONTROLER STOPS WORKING PERIODICALLY. I HAVE A CASE# WITH GM 9-13676268071. I ALSO HJAVE AN EXTENDED WARRANTY WITH GM AND IT'S NOT COVERED DUE TO MY VIN# NOT BEING ON A BULLENTIN# 23-NA-149. GM ALSO HAS A CUSTOMER SATISFACTION PROGREAM # N232414840 AND STILL WON'T COVER IT. THIS IS A MAJOR SAFETY ITEM AND CONCERN FOR ME.

NHTSA ID
11615574
Incident
Sep 9, 2024
Brakes
Filed Aug 7, 2024

The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving 65 MPH, the message "Check Service Brakes Now" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with electric parking brake malfunction. The mechanic informed the contact that the electric parking brake had been engaged unintendedly, causing the rear driver's side brake calipers to seize. The vehicle was repaired; however, the failure recurred on the rear passenger's side while driving. The vehicle was taken to the dealer, where it was diagnosed with electric parking brake circuitry failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

NHTSA ID
11607029
Incident
May 31, 2024
Mileage
62,000 mi
BrakesDriver assistance
Filed Mar 29, 2024

My vehicle inadvertently locks the rear tires at highway speeds and then releases and drives. In some instances it may brake several times causing the tires to burn rubber for a short distance causing rear traffic to either swerve to avoid rear ending me and in a couple instances causes the rear following traffic to abruptly change lanes to avoid rear ending me

NHTSA ID
11580026
Incident
Mar 28, 2024
BrakesElectrical
Filed Mar 11, 2022

Service Trailer Brake System Alert constantly going off

NHTSA ID
11456261
Incident
Feb 5, 2022
BrakesElectricalEngine
Filed Jan 23, 2022

Truck has had multiple issues related to the electrical system and truck modules. It is my opinion that these are all related to voltage issues or module problems. i have had multiple infotainment issues with delays loading, freezing up etc. dealer has ran updates and checks with nothing found. In October around $35k miles the truck Radio would not work if i used the push button start. if i shut the truck off opened the door and let everything reset i could push the start button in the truck and the radio would work majority of the time. The next day i went out to a completely dead truck. I talked to my service department at the local dealer and they said i would need to bring it in but suggested i disconnect the batteries and recharge the batteries. after doing so everything started working correctly. it fixed my radio problem and never went dead again. since then i have experienced popping noises through the speakers when playing music occasionally. over the last few weeks i noticed the engine does not attempt to increase cold idle speed until i press the brake to put it in gear. January 22nd i hit the autostart button and it did not work. i started the truck and it had CEL, Traction control, park brake and wrench, lights on with service emissions, and power reduced messages displayed. Truck is running odd. codes present are (ENGINE GMLAN)P0118 - engine coolant temp circuit high voltage, (BRAKES GMLAN_ABS) U0401- invalid data from engine control module, P0562- system voltage low, (HVAC CONTROLS GMLAN_HVAC) B1325 - . control module power circuit. Truck is starting and charging fine. No connection issues at batteries. There are many TSB's and many complaints regarding similar issues. common brake and emissions faults with minor differences. Module failures, communication faults, and or electrical faults are likely causing all of these similar issues. they need to be categorized as the same failure group which will show GM has a bigger issue.

NHTSA ID
11448544
Incident
Jan 22, 2022
BrakesSteering
Filed Jun 17, 2021

While driving my 2020 GMC 2500 Denali with the Duramax Diesel engine, the power assist for the steering and brakes failed without any warning. This made the truck nearly impossible to steer and stop. Luckily, I was able to avoid a collision and get the truck stopped in a safe location. The truck is currently being towed to Rivard GMC in Tampa, Fl. Doing an internet search, I found this problem has happened to others as well. Please ask GM to rectify this extremely dangerous defect.

NHTSA ID
11421278
Incident
Jun 17, 2021
Brakes
Filed Feb 1, 2021

BRAKES SINCE NEW SQUEELED. TOOK TO DEALER AND DEALER SAID IT WAS NORMAL. HAVE HAD THE TRUCK ABOUT 11 MONTHS NOW. DEALER STATED GM NOW USES A DIFFERENT PAD MATERIAL AND I WOULD HAVE TO PAY FOR IT AT A COST OF CLOSE TO $1,000 TO REPLACE THE PADS.

NHTSA ID
11390937
Incident
Jan 27, 2021
Mileage
1,000 mi
Brakes
Filed Sep 28, 2020

MY BRAKES ARE SQUEAKING VERY LOUDLY THEY HAVE BEEN SINCE AUGUST. I WAS DRIVING DOWN THE ROAD ON US1 AND PREPARED TO STOP TO MAKE A TURN AND MY TRUCK WOULD NOT STOP. I WAS MAKING A RIGHT TURN AND ENDED UP IN THE OTHER LANE OF ONCOMING TRAFFIC SIDEWAYS BECAUSE I TRIED TO TURN MY TRUCK TO SLOW IT DOWN. I COMPLAINED ABOUT MY BRAKES SEVERAL TIMES TO THE DEALERSHIP THEY ORDERED ME NEW BRAKES WITHOUT EVEN LOOKING AT MY VEHICLE AROUND AUGUST 8TH. WE ARE NOW AT THE LAST TWO DAYS OF SEPTEMBER AND THEY STILL DO NOT KNOW WHEN THE BRAKES WILL COME IN. THIS IS A SERIOUS SAFETY ISSUE AT THIS POINT. I HAVE NO OTHER VEHICLE TO DRIVE. I BOUGHT A 70,000 TRUCK AND MY AND MY FAMILY'S SAFETY IS ON THE LINE. GMC NEEDS TO FIND ME A COMPARABLE LOANER VEHICLE UNTIL MY TRUCK IS REPAIRED.

NHTSA ID
11361606
Incident
Sep 28, 2020
Mileage
5,000 mi
Brakes
Filed Sep 24, 2020

TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AND TOWING A TRAILER, SHE DISCOVERED THAT THE BRAKES WERE OVERHEATING. THERE WAS A STRONG BURNING HOT ODOR COMING FROM THE BRAKES. THE CONTACT PULLED OVER AND DISCOVERED ALL FOUR BRAKE ROTORS WERE EXTREMELY HOT. THE CONTACT DROVE AND DROPPED OFF THE TRAILER. THE CONTACT DROVE 20 MPH AND DOWN SHIFTED TO CONTROL THE SPEED TO GET BACK HOME. THE DEALER DAVE ARBOGAST BUICK-GMC (3540 S CO ROAD 25A, TROY, OH 45373, (937) 335-0068) STATED THAT INCORRECT BRAKE PADS WERE INSTALLED ON THE VEHICLE FROM THE FACTORY AND THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPLACEMENT PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROMISED TO PROVIDE A CALLBACK. THE FAILURE MILEAGE WAS 500.

NHTSA ID
11360930
Incident
Sep 18, 2020
Mileage
500 mi
BrakesOther / unspecified
Filed Nov 27, 2019

TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, (888) 457-2417). THE DEALER DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER DIAGNOSED THE VEHICLE AGAIN AND STATED THAT THE WHEEL HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THE VEHICLE A THIRD TIME AND STATED THAT AN UNKNOWN STEERING ANGLE SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 571.

NHTSA ID
11282649
Incident
Aug 9, 2019
Mileage
571 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

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