RoadVitals

1997 GMC Sierra 3500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Mar 15, 2003
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes426.7%
  • Steering426.7%
  • Powertrain (other)213.3%
  • Seat belts16.7%
  • Body & structure16.7%
  • Visibility16.7%
  • Engine16.7%
  • Interior & seats16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM

NHTSA ID 10010513 · filed Mar 15, 2003

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

POWER STEERING PUMP FAILED UNEXPECTEDLY WHILE DRIVING AT APPROXIMATELY AT 65 MPH, CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WHICH COULD HAVE RESULTED IN A CRASH. *AK

NHTSA ID 867390 · filed Aug 10, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

VEHICLE'S REAR AXLE BECAME DETCHED FROM VEHICLE WHEN APPLYING BRAKES. BOLTS FROM THE MFR PLANT WERE MISSING. THIS OCCURRED WITH ONLY 300 MILES ON THE CAR. *AK

NHTSA ID 807041 · filed Jan 3, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID 766511 · filed Aug 31, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID 871983 · filed Oct 2, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

WHILE DRIVING THE DRIVER'S SIDE SEAT FRAME BROKE, CAUSING THE SEAT TO FALL BACKWARDS. *AK

NHTSA ID 810238 · filed Mar 20, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .