EQUIPMENT
1997 GMC Sierra 3500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 10 NHTSA owner-reported complaints for the 1997 GMC Sierra 3500, most frequently naming the brakes, steering and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 1997 | 1 | 1 |
| Mar 1997 | 1 | 2 |
| Apr 1998 | 2 | 4 |
| May 1999 | 1 | 5 |
| Jul 1999 | 1 | 6 |
| Aug 2000 | 1 | 7 |
| Oct 2000 | 1 | 8 |
| Aug 2002 | 1 | 9 |
| Mar 2003 | 1 | 10 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes426.7%
- Steering426.7%
- Powertrain (other)213.3%
- Seat belts16.7%
- Body & structure16.7%
- Visibility16.7%
- Engine16.7%
- Interior & seats16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, GASOLINE
SEATS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM
- NHTSA ID
- 10010513
- Incident
- Mar 10, 2003
- Mileage
- 95,000 mi
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 766511
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
- NHTSA ID
- 871983
- Incident
- Jan 1, 1997
POWER STEERING PUMP FAILED UNEXPECTEDLY WHILE DRIVING AT APPROXIMATELY AT 65 MPH, CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WHICH COULD HAVE RESULTED IN A CRASH. *AK
- NHTSA ID
- 867390
THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO THE FLOOR AND RESULTING IN EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
- NHTSA ID
- 843114
- Incident
- Oct 29, 1997
UNDER NORMAL BRAKING AND ON REGULAR ROAD CONDITIONS WHEN APPLYING THE BRAKES TRUCK PULLS TO THE LEFT AND THE PEDAL IS SOFT. THE FRONT BRAKES WERE REPLACED AT 21,000 MILES AND REAR BRAKES WERE REPLACED AT 22,000 MILES. OWNER STILL EXPERIENCING PROBLEMS WITH BRAKES. PLEASE PROVIDE FURTHER DETAILS. *AK
- NHTSA ID
- 837723
- Incident
- Nov 11, 1998
INSURED PERSON WAS DRIVING ON HIGHWAY AT 55MPH WHEN LEFT SIDE INNER TIE ROD BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES AND CAUSING TWO INJURIES. DEALER NOTIFIED. *AK
- NHTSA ID
- 822750
- Incident
- Jan 1, 1998
INSURED PERSON WAS DRIIVING ON HIGHWAY AT 55MPH WHEN FRONT RIGHT INNER TIE ROD END BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES, CAUSING INJURIES TO TWO. DEALER NOTIFIED. *AK
- NHTSA ID
- 822747
- Incident
- Jan 1, 1998
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
EQUIPMENT:MECHANICAL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicle Recalls
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 2 | 2 | 0 | — |
| 2025 | 16 | 1 | 0 | 42.5 |
| 2024 | 43 | 3 | 0 | 51.6 |
| 2023 | 28 | 1 | 0 | 55.9 |
| 2022 | 30 | 3 | 0 | 61.5 |
| 2021 | 20 | 5 | 1 | 52.6 |
| 2020 | 51 | 8 | 1 | 62.6 |
| 2019 | 13 | 7 | 0 | 63.0 |
| 2018 | 14 | 6 | 0 | 49.9 |
| 2017 | 13 | 7 | 0 | 62.4 |
| 2016 | 19 | 6 | 0 | 42.0 |
| 2015 | 30 | 7 | 1 | 55.2 |
| 2014 | 7 | 3 | 1 | — |
| 2013 | 14 | 4 | 1 | 58.5 |
| 2012 | 9 | 4 | 1 | — |
| 2011 | 20 | 5 | 1 | 50.3 |
| 2010 | 2 | 5 | 1 | — |
| 2009 | 5 | 5 | 1 | — |
| 2008 | 25 | 3 | 3 | 55.8 |
| 2007 | 16 | 3 | 3 | 52.4 |
| 2006 | 11 | 0 | 0 | 49.5 |
| 2005 | 24 | 1 | 0 | 35.0 |
| 2004 | 24 | 1 | 0 | 38.9 |
| 2003 | 7 | 1 | 0 | — |
| 2002 | 20 | 3 | 1 | 57.4 |
| 2001 | 36 | 3 | 2 | 59.7 |
| 2000 | 26 | 4 | 1 | 57.8 |
| 1999 | 19 | 3 | 0 | 49.5 |
| 1998 | 12 | 4 | 0 | 52.4 |
| 1997Viewing | 10 | 3 | 0 | 59.7 |
| 1996 | 1 | 0 | 0 | — |
| 1995 | 0 | 0 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.