RoadVitals

1997 GMC Sierra 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Mar 15, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
4 injuries, 0 deaths reported

Overview

Our database contains 10 NHTSA owner-reported complaints for the 1997 GMC Sierra 3500, most frequently naming the brakes, steering and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes426.7%
  • Steering426.7%
  • Powertrain (other)213.3%
  • Seat belts16.7%
  • Body & structure16.7%
  • Visibility16.7%
  • Engine16.7%
  • Interior & seats16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov
Mar 7, 1997
624,433 units potentially affected
The defect: VEHICLE DESCRIPTION: EXTENDED CAB AND 2-DOOR UTILITY VEHICLES EQUIPPED WITH RECLINING SEATS AND THE EASY-ENTRY FEATURE. THESE VEHICLES EXHIBIT A CONDITION IN WHICH A PINCH POINT EXISTS IN THE RECLINER MECHANISM THAT CAN TRAP AND PINCH A PERSON'S HAND OR FINGER(S) WHEN THE EASY-ENTRY FEATURE IS ACTIVATED.
The risk: THIS PINCHING CAN CUT THE HAND OR POSSIBLY SEVER THE FINGER(S) WITHOUT PRIOR WARNING.
The remedy: DEALERS WILL INSTALL A PROTECTOR COVER OVER THE RECLINER MECHANISM.
GENERAL MOTORS CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 15, 2003
Crash reported

MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM

NHTSA ID
10010513
Incident
Mar 10, 2003
Mileage
95,000 mi
Visibility
Filed Aug 31, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
766511
Body & structureBrakesEngine+3 more
Filed Oct 2, 2000

BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH

NHTSA ID
871983
Incident
Jan 1, 1997
Steering
Filed Aug 10, 2000

POWER STEERING PUMP FAILED UNEXPECTEDLY WHILE DRIVING AT APPROXIMATELY AT 65 MPH, CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WHICH COULD HAVE RESULTED IN A CRASH. *AK

NHTSA ID
867390
Brakes
Filed Jul 23, 1999

THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO THE FLOOR AND RESULTING IN EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
843114
Incident
Oct 29, 1997
Brakes
Filed May 11, 1999

UNDER NORMAL BRAKING AND ON REGULAR ROAD CONDITIONS WHEN APPLYING THE BRAKES TRUCK PULLS TO THE LEFT AND THE PEDAL IS SOFT. THE FRONT BRAKES WERE REPLACED AT 21,000 MILES AND REAR BRAKES WERE REPLACED AT 22,000 MILES. OWNER STILL EXPERIENCING PROBLEMS WITH BRAKES. PLEASE PROVIDE FURTHER DETAILS. *AK

NHTSA ID
837723
Incident
Nov 11, 1998
Steering
Filed Apr 23, 1998
Crash reported2 injuries reported

INSURED PERSON WAS DRIVING ON HIGHWAY AT 55MPH WHEN LEFT SIDE INNER TIE ROD BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES AND CAUSING TWO INJURIES. DEALER NOTIFIED. *AK

NHTSA ID
822750
Incident
Jan 1, 1998
Steering
Filed Apr 23, 1998
Crash reported2 injuries reported

INSURED PERSON WAS DRIIVING ON HIGHWAY AT 55MPH WHEN FRONT RIGHT INNER TIE ROD END BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES, CAUSING INJURIES TO TWO. DEALER NOTIFIED. *AK

NHTSA ID
822747
Incident
Jan 1, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

04-06-04-051F

EQUIPMENT:MECHANICAL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

100089006H

EQUIPMENT

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026220
2025161042.5
2024433051.6
2023281055.9
2022303061.5
2021205152.6
2020518162.6
2019137063.0
2018146049.9
2017137062.4
2016196042.0
2015307155.2
2014731
2013144158.5
2012941
2011205150.3
2010251
2009551
2008253355.8
2007163352.4
2006110049.5
2005241035.0
2004241038.9
2003710
2002203157.4
2001363259.7
2000264157.8
1999193049.5
1998124052.4
1997Viewing103059.7
1996100
1995000
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.