RoadVitals

2025 GMC Sierra 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 5, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 18 NHTSA owner-reported complaints for the 2025 GMC Sierra 3500, most frequently naming the brakes, electrical and engine categories. 1 safety recall has been issued covering this model year; and 366 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes729.2%
  • Electrical312.5%
  • Engine312.5%
  • Body & structure28.3%
  • Driver assistance28.3%
  • Other / unspecified28.3%
  • Tires & wheels28.3%
  • Powertrain (other)14.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Mar 5, 2026
11,807 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk: An engine stall increases the risk of a crash.
The remedy: The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
General Motors, LLCManufacturer number N262544420View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Nov 2, 2026

While trying to slow from freeway speed at an off-ramp, the braking system while in tow mode turned off while towing a 21K 5th wheel. I almost could not stop in time. The voltage of the trailer system has been checked and is good. This is the 4th time the braking system has turned off the trailer brakes while in tow mode. appointment with GMC has been made; this will be the second time the truck has been seen for this issue. From a safety point of view, NO electronic system should be allowed to reduce the braking capacity or potential to brake on any vehicle system for any reason. It put me and others who could have been hit by me in danger.

NHTSA ID
11775234
Incident
Nov 1, 2026
Body & structureOther / unspecified
Filed Oct 5, 2026

At approximately 9,000 miles and 9 months of ownership, both front wheelhouse liners on my 2025 GMC Sierra 3500HD Denali Ultimate permanently deformed and sagged into the front tire clearance area. The truck is completely stock, including the factory wheels, tires, suspension, and ride height. No modifications have been made that would affect tire-to-wheelhouse clearance. The condition occurred during approximately four hours of highway towing at approximately 65 MPH while pulling a travel trailer weighing approximately 12,000 pounds. Ambient temperature was approximately 105 - 114°F and side winds were approximately 20 MPH. Both front wheelhouse liners became visibly deformed and sagged downward toward the tires. Both liners now contact the factory front tires during normal steering, particularly during tighter low-speed turns such as parking-lot maneuvers. On the driver's side, repeated tire contact has worn completely through the wheelhouse liner, leaving a hole and exposing components behind the liner. I temporarily tied the driver's-side liner back to reduce further tire contact, but because the liner has permanently lost its original molded shape, tire interference can still occur during tight turns. The passenger-side liner has not been tied back or otherwise modified and shows similar deformation and tire interference. There was no collision, road-debris impact, tire failure, or other known event that caused the damage. The vehicle was being operated normally and towing a load appropriate for a GMC Sierra 3500HD. I am reporting this as a potential safety defect because the factory wheelhouse liners have deformed sufficiently to contact rotating front tires on an unmodified vehicle. Continued contact could potentially damage a tire or surrounding components and may affect safe vehicle operation. Photographs document the deformation, tire-contact area, hole worn through the driver's-side liner, and similar deformation of the passenger-side liner.

NHTSA ID
11769039
Incident
Aug 27, 2026
Brakes
Filed Apr 19, 2026

The electronic part of the truck gave a warning and shut off my trailer brake system while towing a 21K 5th wheel trailer (X2). The truck is available for inspection. Any part of the electronics package that has the ability to disable a trailer braking system while towing needs to be removed/disabled immediately. The truck has not been seen by a dealer yet. yes there was a warning I briefly saw both times, but I can't say what it said.

NHTSA ID
11732209
Incident
Apr 17, 2026
BrakesOther / unspecified
Filed Apr 15, 2026

The contact owns a 2025 GMC Sierra 3500 used for hauling a 2026 Aluminum Trailer equipped with a DeeMaxx: DBI-7K-MAXX-SS-KIT brake kit. The contact stated that while driving at an undisclosed speed, the brake caliper bracket detached due to insufficient generic quality bolts included in the brake kit. The contact pulled over and had the trailer towed to an RV park. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the failure was caused by improper installation. The failure mileage was unknown. The VIN was not available.

NHTSA ID
11731433
Incident
Apr 10, 2026
EnginePowertrain (other)
Filed Apr 1, 2026

The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle had been driven for approximately 20 minutes. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be updated. The system was recalibrated; however, the failure persisted. The vehicle was taken to another dealer, George Kell Motors (3808 Van Dyke Rd, Newport, AR 72112); and the system was recalibrated. However, the failures persisted. While driving approximately 60 MPH, the transmission was shifting hard, and the vehicle took over 2 hours to drive 19-miles. The engine temperature gauge fluctuated between 185 and 188 degrees. The vehicle was pulled over to the side of the road to cool down before continuing to drive, while not exceeding 40 MPH. The vehicle was taken to a third dealer, Fremont Chevrolet GMC Riverton (1401 N Federal Blvd, Riverton, WY 82501); who determined that the bell body needed to be replaced. The vehicle was scheduled to be repaired, but parts were on back order. The contact became aware that there was a recall related to failure; NHTSA Campaign Number: 26V129000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ID
11728507
Incident
Mar 1, 2025
Mileage
40,000 mi
Tires & wheels
Filed Mar 23, 2026

I am reporting a potential safety defect involving Goodyear Wrangler TrailRunner AT tires size LT275/65R20. I purchased a new 2025 GMC Sierra 3500HD in August 2025. By the time the vehicle reached approximately 1,800 miles, noticeable sidewall bulges appeared on both rear tires. As a 36-year automotive professional, I recognized the serious safety risk posed by this condition and replaced all four tires at my own expense with a different brand. Since then, I have seen multiple reports of similar sidewall failures on brand-new trucks, which suggests this may be a systemic issue. Based on my experience and these reports, I believe this defect may be known to both Goodyear and GM but has not been adequately addressed. I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter to determine whether these tires pose a significant safety risk to the public. Vehicle Information: Make & Model: 2025 GMC Sierra 3500HD Tire Model: Goodyear Wrangler TrailRunner AT tire size LT275/65R20. Mileage at Issue: ~1,800 miles Purchase Date: August 2025 Summary of Issue: Sidewall bulging on new tires, potential for blowout or loss of vehicle control.

NHTSA ID
11726517
Incident
Oct 15, 2025
ElectricalExterior lighting
Filed Mar 8, 2026

Randomly when the truck is turned on, the turn signals will stop working, no noise, nothing. When this happens, the infotainment system also stops working. It is unsafe to be driving and not knowing if your signals are working or not. This has been happening since the truck was purchased from the dealer.

NHTSA ID
11722798
Incident
Mar 6, 2026
Brakes
Filed Jan 30, 2026

The truck automatically engages the parking brake ONLY when on an incline, never at any other time. I am so used to engaging the parking brake at all other times I also engage it when on an incline. The problem is the truck DISENGAGES the brake automatically after I've engaged it. This has happened multiple times when I've been towing a large boat on a launch ramp or towing my heavy 5th wheel. I can be fully exited from the truck and 10 ft away when it disengages and I watch it lurch forward. Simple answer would be for me to not engage the brake on an incline, but its a total habit all the time so I never remember to not engage it on an incline. This is a dangerous feature that needs to be removed ASAP. Thank you

NHTSA ID
11714433
Incident
Jan 30, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP6142

This Preliminary Information (PI) relays to dealer technicians to inspect the valve lifters during adjustment or repair for a rocker arm concern or an instance of low lift height.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6015D

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

PIC6629G

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIC6602Y

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIT6110L

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026520—
2025Viewing181042.0
2024523054.2
2023281054.2
2022333058.1
2021215152.0
2020518160.4
2019137062.9
2018146049.9
2017137058.6
2016197042.1
2015317154.9
2014731—
2013144151.0
2012941—
2011205150.3
2010251—
2009551—
2008253355.8
2007163352.4
2006110049.4
2005241035.0
2004241038.9
2003710—
2002203157.4
2001363259.7
2000264157.8
1999193049.5
1998124052.4
1997103059.7
1996100—
1995000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.