RoadVitals

2000 GMC Sierra 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Apr 21, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 24, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 1 deaths reported

Overview

Our database contains 26 NHTSA owner-reported complaints for the 2000 GMC Sierra 3500, most frequently naming the brakes, body & structure and engine categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 112 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1241.4%
  • Body & structure310.3%
  • Engine310.3%
  • Powertrain (other)310.3%
  • Tires & wheels26.9%
  • Visibility13.4%
  • Steering13.4%
  • Interior & seats13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Oct 24, 2007
121,680 units potentially affected
The defect: CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
The risk: THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
The remedy: HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY

Nov 26, 2004
1,660 units potentially affected
The defect: ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
The remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
MOBILITY WORKSManufacturer number 04E-058View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04004ClosedPreliminary Evaluation

HYDRAULIC PUMP SHAFT FAILURES

Opened Jan 8, 2004
Closed Apr 30, 2004

THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.

SERVICE BRAKES, HYDRAULIC

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Apr 21, 2025

Previous years of my truck with the Allison “branded” transmission have been reported to lock up while driving. From what I can gather there was a recall. Instead of fixing the issues with the transmission a program was installed to put the transmission in limp mode during the failure. My model, a 2023 apparently came with the limp mode feature already installed. When my transmission failed it took the truck out of gear and locked up for a moment before I could safely pull over.

NHTSA ID
11655960
Incident
Apr 15, 2025
Filed Mar 21, 2018

FAULTY INSIDE DOOR HANDLES AND MECHANICISMS.THE DOOR HANDLE ITSELF WILL BREAK OR THE CONNECTING MECHANISM WILL BREAK NOT ALLOWING THE OCCUPANTS ANY ABILITY TO LEAVE FROM THE VEHICLE IN CASE OF AN EMERGENCY OR OTHERWISE CAUSING THEM TO BE TRAPPED INSIDE. THIS IS PARTICULARLY DANGEROUS IN A FIRE, SUBMERGED IN WATER OR WINDOWS FREEZING SHUT FROM ICE OR SNOW.

NHTSA ID
11080683
Incident
Nov 15, 2017
Mileage
260,000 mi
Tires & wheels
Filed Oct 5, 2012

TL* THE CONTACT OWNS A 2000 GMC 3500 EQUIPPED WITH BF GOODRICH TIRES, SIZE LT245/75/R16. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12T019000 (TIRES:TREAD/BELT) AND WENT TO A LOCAL TIRE SHOP TO HAVE THE TIRES CHANGED HOWEVER, THE CONTACT WAS ADVISED THAT THEY WERE NOT AWARE OF THE RECALL. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED HIM TO RETURN TO THE TIRE SHOP TO HAVE THE TIRES REPLACED. THE TIRES WERE NEVER REPLACED. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA ID
10478701
Incident
Sep 25, 2012
Brakes
Filed Sep 26, 2011

EXITING THE HIGHWAY ON AN OFF RAMP, APPLIED THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. FOUND A BRAKE LINE HAD CORRODED AND BURST. HAD TO REPAIR ALONG THE ROAD. *TR

NHTSA ID
10427501
Incident
Jul 31, 2009
Brakes
Filed Dec 28, 2010
Crash reported

2000 GMC K3500 REG. CAB PICKUP 4X4 -- BRAKE PEDAL GOES TO FLOOR AND ABS SYSTEM ENGAGES. VEHICLE HAS EXTENDED BRAKING DISTANCES ON DRY PAVEMENT. BRAKE LIGHT COMES ON AND GOES OFF AFTER RE-APPLICATION OF BRAKES BY "PUMPING" THEM. PEDAL ALSO GOES TO FLOOR WITHOUT ENGAGEMENT OF ABS SYSTEM AND VEHICLE WILL NOT STOP. PROBLEM HAS BEEN RECURRING FOR THREE (3) YEARS BUT THIS TIME VEHICLE WAS INTENTIONALLY DRIVEN INTO A SNOWBANK TO PREVENT A COLLISION WITH ANOTHER VEHICLE. ON 06/24/2010 DRIVER REAR BRAKE LINE (STEEL) ROTTED THROUGH WHERE IT TOUCHED FRAME AND EXPELLED ALL BRAKE FLUID FROM MASTER CYLINDER ALSO CAUSING BRAKE FAILURE.OTHER LINES ALSO SHOWING PREMATURE CORROSION. BRAKES ALWAYS HAVE A SOFT AND SPONGY FEEL EVEN AFTER REPLACEMENT OF FLUID AND BLEEDING OF ENTIRE SYSTEM. PARKING BRAKE CABLE (FRONT) ALSO SNAPPED DUE TO CORROSION AT UNDERSIDE OF CAB. *TR

NHTSA ID
10372633
Incident
Oct 27, 2010
Mileage
29,567 mi
Brakes
Filed Sep 7, 2010

BRAKE LINES HAVE RUSTED AND RUPTURED IN MY 2000 GMC 3500 3 TIMES. I AM THE ORIGINAL OWNER. LAST REPLACEMENT LASTED ONLY 23 MONTHS. *TR

NHTSA ID
10354109
Incident
Sep 7, 2010
Mileage
48,000 mi
Brakes
Filed Jun 24, 2010

STEEL BRAKE PIPE THAT CARRIES FLUID TO THE REAR BRAKES RUPTURED NEXT TO THE FUEL TANK. FLUID IS LEAKING AND POOLING ON THE FLANGE OF FRAME. STOPPING PERFORMANCE IS DEGRADED, AND NO WARNING HAS REGISTERED VIA THE INSTRUMENT CLUSTER OR IDIOT LIGHTS. LINE IS BADLY CORRODED, WHICH PERHAPS IS TO BE EXPECTED GIVEN THE AGE OF THE VEHICLE. HOWEVER, I FIND IT IRONIC THAT THE EXHAUST SYSTEM IS MADE OF STAINLESS STEEL YET THE BRAKE LINES ARE NOT. THIS VEHICLE HAS HAD OTHER BRAKE-RELATED FAILURES THAT GM REFUSED TO CORRECT, DESPITE HAVING RECALLED CONTEMPORARY VEHICLES WITH IDENTICAL PROBLEMS. IT IS AN UNUSUAL BUILD - OLD (GMT400)BODYSTYLE, MODEL YEAR 2000, 1 TON CREW CAB LONGBOX. I BELIEVE GM FORGOT THEY BUILT THESE AND THUS THEY NEGLECT TO INCLUDE TRUCKS OF THIS TYPE IN THEIR PRIOR RECALLS. REGISTERING THIS COMPLAINT IN HOPES THAT GM WILL REMEMBER TO INCLUDE SUCH TRUCKS IN THE ONGOING PE OVER THE BRAKE PIPE CORROSION ISSUE. *TR

NHTSA ID
10339869
Incident
Jun 19, 2010
Mileage
88,000 mi
Brakes
Filed May 28, 2010

BRAKE LINES HAVE CORRODED TO THE POINT THE VEHICLE FAILS LOCAL SAFETY INSPECTION CAUSE WAS SAID TO BE BAD MATERIAL USED IN BRAKE LINE CONSTRUCTION. *TR

NHTSA ID
10332628
Incident
May 28, 2010
Mileage
57,007 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026220
2025161042.5
2024433051.6
2023281055.9
2022303061.5
2021205152.6
2020518162.6
2019137063.0
2018146049.9
2017137062.4
2016196042.0
2015307155.2
2014731
2013144158.5
2012941
2011205150.3
2010251
2009551
2008253355.8
2007163352.4
2006110049.5
2005241035.0
2004241038.9
2003710
2002203157.4
2001363259.7
2000Viewing264157.8
1999193049.5
1998124052.4
1997103059.7
1996100
1995000
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.