RoadVitals

2004 GMC Sierra 3500 Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 26, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
58%
of 24 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2004 GMC Sierra 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

Shown in the owner’s own words, exactly as filed

Brakes
Filed Oct 26, 2014

WHILE PULLING A CAMPER-TRAILER, I APPLIED THE BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR. I WAS ABLE TO STOP UTILIZING THE BRAKES ON THE TRAILER. I WAS ONLY A SHORT DISTANCE FROM HOME AND I WAS ABLE TO GET THE TRAILER BACK, KEEPING THE TRANSMISSION IN 1ST GEAR AND THE TRAILER BRAKES. I TOOK THE TRUCK TO A CHEVY DEALER THAT WAS JUST A VERY SHORT DISTANCE UTILIZING THE GEARS AND THE EMERGENCY BRAKE. UPON INSPECTION, THE DEALER FOUND AT LEAST TWO LOCATIONS WHERE THE BRAKE LINE HAD RUSTED THROUGH. HE RECOMMENDED TO REPLACE ALL BRAKE LINES WITH A LINE THAT WAS CORROSION RESISTANT. THE REPAIR WAS JUST UNDER $2000. I HAVE NOT CONTACTED GMC SINCE THE TRUCK HAS 74,000 MILES AND IS OUT OF ALL WARRANTIES. *TR

NHTSA ID
10650123
Incident
Sep 15, 2014
Mileage
74,000 mi
Brakes
Filed Mar 19, 2014

I WAS TRAVELING ON THE INTERSTATE TOWING A 5TH WHEEL TRAILER AND TRAFFIC CAME TO AN ABRUPT STOP. I APPLIED MY BRAKES AND HAD BRAKES THAN THE PEDAL WENT TO THE FLOOR AND I LOST BRAKING POWER. I LET OFF THE BRAKES AND REAPPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR WITH LOW BREAKING AFFECT. I PULLED THE TRUCK OVER AND FOUND BRAKE FLUID COMING OUT FROM ABOVE THE GAS TANK. I CAREFULLY TOOK THE TRUCK OFF AT THE NEXT EXIT USING MY TRAILER BRAKES TO STOP THE VEHICLE. I TOOK THE TRUCK TO THE FIRST SERVICE STATION THAT I SAW AND HAD THEM LOOK AT IT. THEY FOUND THAT THE REAR BRAKE LINE HAD CORRODED AT A CLIP ABOVE THE FRAME RAIL ABOVE THE GAS TANK AND ADVISED ME THAT THEY WOULD HAVE TO REPLACE THE REAR BRAKE LINE. UNFORTUNATELY I WAS STUCK AWAY FROM MY TOOLS AND SERVICE SHOPS THAT I USE AND WAS STUCK BEING GOUGED BY THE SERVICE CENTER THAT I WAS ABLE TO GET TO FOR A REPAIR. AFTER I RETURNED HOME FROM VACATION I QUESTIONED THE MGT OF THE SERVICE CENTER ABOUT THE BILL. THEY CHECKED WITH THE LOCAL DEALER ABOUT THE HOURS FOR THE REPAIR AND THE LOCAL DEALER ADVISED THEM THAT THEY SEE THIS ALL THE TIME ON THIS VEHICLE. I LOOKED FOR A RECALL ON THIS AND FOUND NONE. I CONTACTED GM ABOUT THIS AS JUST ABOUT EVERYONE THAT I TALK TO ABOUT THIS PROBLEM HAS ALL SEEN IT. GM ADVISED ME THAT IT WAS AN ISOLATED PROBLEM AND THAT THEY COULD NOT HELP WITH THE REPAIR SINCE THE TRUCK WAS 9 YEARS OLD. I ADVISED THEM THAT THIS IS A COMMON PROBLEM AND THEY DENY IT BUT THEY DID OFFER ME $2000 TOWARDS A NEW GM VEHICLE. I ADVISED THEM THAT WAS NOT WHAT I WAS AFTER AS I DO NOT NEED A NEW VEHICLE NOR WANT AN NEW VEHICLE. WHAT I DID ASK FOR WAS 50% OF WHAT THE REPAIR WAS AS IT WAS A 9 YEAR OLD TRUCK AND THEY REFUSED. THEY WILL NOT EVEN PUT THE REFUSAL IN WRITING. THIS NEEDS TO BE A RECALL BEFORE THIS PROBLEM KILLS SOMEONE AS IT IS A COMMON PROBLEM. I SEEN AN INVESTIGATION TO 03 BUT MINE IS 04 WITH SAME. *TR

NHTSA ID
10573350
Incident
Aug 2, 2013
Mileage
131,883 mi
Brakes
Filed Mar 2, 2014

BRAKE LINE RUSTED OUT AND FAILED IN TWO SPOTS IN THE LAST MONTH. *TR

NHTSA ID
10566701
Incident
Feb 12, 2014
Mileage
164,000 mi
Brakes
Filed Sep 25, 2013

THIS PAST WEEK, AS I WAS DRIVING TO GET GAS FOR OUR CAMPING TRIP, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO WARNING. I WAS ABLE TO GET THE DUALLY SLOWED DOWN WITHOUT INCIDENT, BUT WAS IT EVER CLOSE. AFTER GETTING THE TRUCK BACK TO MY HOUSE, I BEGAN INVESTIGATING THE ISSUE AS I SAW NO LEAK AND THE RESERVOIR WAS NEAR FULL. I SAW ONLINE THAT THIS SEEMS TO BE A GM ISSUE WITH A FEW YEARS OF TRUCKS IN MY AGE BRACKET. I CLIMBED UP UNDER THE TRUCK AND FOUND THE LINES TO BE SHOT. NOT ONE WITH A RUST HOLE, BUT ALL OF THEM CORRODED FROM ONE END TO THE OTHER. I KNOW THE TRUCK IS 8 YEARS OLD, BUT IT SITS MOST THE TIME AND ALMOST ALWAYS THROUGH THE WINTER. I HAVE ONLY HAD ONE OTHER CAR IN 30 YEARS THAT HAD A BRAKE LINE RUST. IT SHOULD NOT BE HAPPENING IN THIS HIGH END OF A VEHICLE. MY DAD BOUGHT THE MATCHING TRUCK. HIS SITS WINTERS IN THE BARN AND ONLY HAS 50K ON IT. I WILL CHECK IT THIS WEEKEND. *JS

NHTSA ID
10545340
Incident
Sep 20, 2013
Mileage
105,000 mi
Brakes
Filed Aug 20, 2013

BRAKES FAILED DUE TO A SUDDEN BRAKE LINE FAILURE. THERE HAD BEEN NO PRIOR FLUID LEAKS. THE REAR METAL BRAKE LINE UNDER THE BED RUSTED AT A CLAMP IN FRONT OF THE FUEL TANK. AS I HAVE LOOKED FURTHER INTO THIS I HAVE SEVERAL FRIENDS THAT HAVE HAD THIS PROBLEM AND SEVERAL SHOPS SAID THAT THEY SAW THIS OFTEN WITH THESE VEHICLES ALL FAILING IN THE SAME AREA. *TR

NHTSA ID
10536420
Incident
Aug 2, 2013
Mileage
131,883 mi
Brakes
Filed Nov 30, 2012

I PICKED MY STEPDAUGHTER AT SCHOOL AND AT THE STOPLIGHT TO LEAVE THE SCHOOL THERE WERE NO BRAKES. I USED THE CURB TO SLOW THE TRUCK ENOUGH TO THE LIGHTS TO CHANGE. IT WAS NOT A BUSY TIME AND STUDENTS WERE NOT PRESENT OTHERWISE THIS WOULD HAVE BEEN A DISASTER. I DROVE THE TRUCK HOME WITH FLASHERS VERY SLOWLY HOME ON A BACK ROAD DOWNSHIFTING AND RELYING IN THE ALLISON TRANSMISSION. WHEN I REACHED HOME THE LIGHT CAME ON TO SERVICE BRAKES. THAT WAS OBVIOUS ALREADY. THIS IS A 1 TON DUALLY THAT USUALLY HAULS SKID LOADS, PAVING BRICKS, ETC. I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE BRAKE LINES BLEW DURING THIS TIME. THERE IS A SMALL RUSTED PIN SIZED WHOLE IN THE FRONT BRAKE LINE THAT RUNS ON TOP OF THE TRUCK FRAME. I STILL HAVE BRAKE FLUID IN THE RESERVOIR, BUT NOT ENOUGH TO STOP THE TRUCK. THERE WAS NOT WARNING AND THOSE LINES ARE TUCKED UP ON THE FRAME OUT OF SITE FOR INSPECTION. THIS INCIDENT WENT TO FINE TO DISASTER IMMEDIATELY. WHAT WOULD HAVE HAPPENED IF THIS VEHICLE WERE TRAVELING AT 70 MPH AND NEEDED TO STOP? THIS IS FATALITY WAITING TO HAPPEN. THIS SIZE OF TRUCK WOULD HAVE KILLED ME AND ANYONE I WOULD HAVE HIT AT HIGHWAY SPEEDS. SHAME ON YOU GMC. BRAKES AND ROTORS WERE REPLACED 4 YEARS AGO. EMERGENCY BRAKE WAS REPAIRED BY GMC CERTIFIED SHOP ALSO 4 YEARS AGO DUE TO FACT THE VACUUM PLATE RUSTED OFF. THEY DID NOT INFORM ME OF ANY ISSUES OF BRAKE LINES RUSTING LIKE THIS OTHERWISE THIS WOULD HAVE BEEN REPAIRED! *TR

NHTSA ID
10486561
Incident
Nov 28, 2012
Mileage
60,004 mi
Brakes
Filed Nov 13, 2012

APPROACHING A STOP. WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL DROPPED ALMOST COMPLETELY TO THE FLOOR AND STOPPING WAS EXTREMELY DIFFICULT. DISCOVERED THAT THE BRAKE LINES WHICH RUN ALONG THE FRAME BEHIND THE DRIVER SIDE FRONT WHEEL HAD CORRODED TO THE POINT WHERE ONE OF THE LINES FAILED AND BLEW OPEN. THE LINES ARE CLAMPED AGAINST THE FRAME IN THIS LOCATION, AND ALL THE 4 LINES AT THE BRACKET APPEAR EXTREMELY CORRODED. *TR

NHTSA ID
10484102
Incident
Nov 12, 2012
Mileage
133,000 mi
Brakes
Filed Sep 12, 2012

ON HIGHWAY MULTI-LANE, HEAVY TRAFFIC AHEAD, SUDDENLY SLOWED AND A LOT OF LANE CHANGING GOING ON AS SOME DEBRIS WAS EJECTED FROM TRUCK ONTO ROADWAY. APPLIED BRAKES, APPLICATION HAD LITTLE EFFECT. STOOD ON THE BRAKES, BUTT OUT OF THE SEAT STANDING ON THE BRAKES, TRUCK VEERED OFF TO RIGHT SEVERELY WHILE ANT LOCK PULSED. FORTUNATELY TRAFFIC GOT OUT OF THE WAY AND ESCAPED HARM. EXITED HIGHWAY INSPECTED VEHICLE. UPON EXITING THE TRUCK FOUND PUDDLE OF BRAKE FLUID ON GROUND UNDER DRIVER'S SEAT. BRAKE LINES LEAKING. SEVER RUST THROUGHOUT THE BRAKE SYSTEM. REPLACEMENT OF ALL BRAKE LINES REQUIRED. THIS WAS VERY CLOSE TO CRASH, ONLY THE RAPID REFLEXES OF THE GUY NEXT TO ME AVERTED AN ACCIDENT. NOTE, REPAIR SHOP TELLS ME THAT (AND HAS SHOWN ME) ALL THE BRAKE LINES MUST BE REPLACED. AS THE LINES ENTER A DISTRIBUTION BOX ( ANTI-LOCK ANTI-SKID UNDER THE DRIVER'S SEAT) AND THE CLAMPING DEVICES ALL HAD SIGNIFICANT RUST TO THE POINT OF FAILURE. *TR

NHTSA ID
10475136
Incident
Sep 6, 2012
Mileage
81,000 mi
Brakes
Filed Jan 17, 2012

TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES IT WOULD TAKE LONGER THAN NORMAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT HE NEEDED TO REPLACE THE DISK AND ROTORS. THE VEHICLE WAS REPAIRED; HOWEVER, WITHIN APPROXIMATELY 20 MONTHS THE SAME FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA ID
10444033
Incident
Jun 1, 2006
Mileage
15,000 mi
BrakesFuel system
Filed Dec 30, 2011

TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500 HD. THE CONTACT STATED THAT THERE WAS A LARGE PUDDLE OF UNKNOWN FLUIDS UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FUEL LINE WAS SEVERELY CORRODED AND CAUSING DIESEL FUEL TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THE CONTACT THAT THE FUEL LINE NEEDED TO BE REPLACED DUE TO THE CORROSION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. UPDATED 02/03/12*LJ THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. THE BRAKE LINES WERE CORRODED AS WELL. UPDATED 02/08/12

NHTSA ID
10441733
Incident
Oct 30, 2011
Mileage
117,000 mi
Brakes
Filed Jul 17, 2011

BRAKE FAILURE DUE TO RUSTED OUT BRAKE LINES, ALSO ON-GOING SINCE TRUCK WAS NEW WITH ABS ENGAGING AT SLOW DOWN DUE TO CORRODED SENSORS. *TR

NHTSA ID
10413190
Incident
May 8, 2011
Mileage
92,000 mi
BrakesSteering
Filed Aug 18, 2010

TL* THE CONTACT OWNS A 2004 GMC PICK UP 3500. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE, THE PEDAL FELL FURTHER INTO THE FLOORBOARD THAN USUAL AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE RETAINER CHIP FOR THE HYDRO-BOOST AND BRAKE SWITCH WAS MISSING AT THE BRAKE PEDAL. THE DEALER REPLACED THE CLIP AND THE BRAKE SWITCH WAS REINSTALLED. IN ADDITION, WHILE TEST DRIVING THE VEHICLE THE DEALER ADVISED THAT THE STEERING WHEEL WAS PRODUCING AN ABNORMAL SOUND AND ADVISED THE CONTACT THAT THE LOWER BEARING ASSEMBLY WAS WORN. THE STEERING WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,338.

NHTSA ID
10350376
Incident
Aug 11, 2010
Mileage
38,338 mi
Brakes
Filed Jul 8, 2008

ANTI-LOCK BRAKE SENSORS ON THE FRONT OF MY 2004 GMC 3500 DUALLY DIESEL WERE MALFUNCTIONING CREATING EXTENDED LOW SPEED STOPS AT A STOPLIGHT, CAUSING MANY CLOSE CALLS IN REAR ENDING ANOTHER CAR. IT APPEARS THIS IS A COMMON PROBLEM ( SEE: HTTP://WWW.JSONLINE.COM/STORY/INDEX.ASPX?ID=358797 ). MY STATE IS EXCLUDED FROM ANY RECALL AND I WAS CHARGED $440.00 TODAY TO FIX THIS. WE SALT OUR ROADS LIKE ANY OTHER NORTHERN STATE - THIS IS ABSURD! *TR

NHTSA ID
10233513
Incident
Jul 8, 2008
Mileage
35,000 mi
BrakesSteering
Filed Apr 23, 2008

TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. WHILE ATTEMPTING A TURN, THE POWER STEERING AND POWER BRAKES FAILED. A MECHANIC STATED THAT THE POWER STEERING SHAFT SNAPPED AND CAUSED THE FAILURES. THE CONTACT HAS HAD THE POWER STEERING AND POWER BRAKES REPLACED ON FOUR SEPARATE OCCASIONS FOR THE SAME FAILURES. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 67,000.

NHTSA ID
10225510
Incident
Apr 23, 2008
Mileage
40,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .