RoadVitals

2013 GMC Sierra Denali Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 24, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 7, 2017

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2013 GMC Sierra Denali. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Airbags
Filed Feb 24, 2021

CRACKED DASHBOARD

NHTSA ID
11397654
Incident
Feb 11, 2021
AirbagsBody & structure
Filed Jun 27, 2019

DASH HAS CRACKED NEAR AIRBAG CREATING A POTENTIAL DEPLOYMENT ISSUE.

NHTSA ID
11222841
Incident
Jun 25, 2019
Mileage
110,000 mi
Filed Jun 19, 2019

STALLS OUT AFTER COMING TO A COMPLETE STOP. ALSO JERKS FORWARD MULTIPLE TIMES USUALLY AS THE VEHICLE IS STOPPING.

NHTSA ID
11221330
Incident
Jun 16, 2019
Mileage
75,000 mi
Filed Apr 9, 2019

THE DASHBOARD IS CRACKING OVER MULTIPLE PLACES - INCLUDING THE INSTRUMENT CLUSTER AND BY THE PASSENGER AIRBAG - I AM CONCERNED THAT THIS WILL POTENTIALLY CAUSE SPLINTERED PIECES OF PLASTIC TO BE SHOT INTO THE CABIN DURING A CRASH - THE PART OVER THE INSTRUMENT CLUSTER IS ALREADY STARTING TO SPLINTER. A QUICK INTERNET SEARCH HAS FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE - SO IT MUST BE A MANUFACTURER DEFECT.

NHTSA ID
11195284
Incident
Apr 9, 2019
Mileage
93,000 mi
Body & structure
Filed Jul 15, 2018

THE DASHBOARD CRACKED ON ITS OWN. RIGHT ACROSS THE CONTROL PANEL AND ON THE OUTER EDGES OF THE PASSENGER AIRBAG. I HAVE AN EXTENDED WARRANTY THROUGH AMTRUST (OFFICIAL GM WARRANTY PARTNER) - BUT THEY DECLINED TO COVER THE REPLACEMENT. THESE CRACKS ARE IDENTICAL TO HUNDREDS I SEE POSTED FROM GM TRUCK OWNERS ONLINE.

NHTSA ID
11111468
Incident
Feb 3, 2016
Mileage
22,000 mi
Filed Jan 29, 2018

DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.

NHTSA ID
11065770
Incident
Oct 20, 2017
Mileage
31,000 mi
Filed Aug 22, 2017

THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.

NHTSA ID
11018880
Incident
Apr 10, 2017
Mileage
70,000 mi
Filed Aug 7, 2017

I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.

NHTSA ID
11013555
Incident
Jan 5, 2017
Mileage
57,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .