Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 GMC Sonoma submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE 3RD DOOR ON EXT CAB. THE DOOR DOES NOT OPEN. WAS TOLD BY DEALER THIS IS MAJOR COMPLAINTS FOR THESE 3RD MODELS. HAVE TO REPLACE PINS OR SOMETHING, BUT IT KEEPS HAPPENING. THIS A A LIFE & DEATH HAZARD & DEFECT. WHY HASN'T THIS BEEN RECALLED? IN AN ACCIDENT, (REAR ENDED) THE DOOR COULD NOT BE OPENED.
TL* THE CONTACT OWNS A 2002 GMC SONOMA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE SPARE TIRE WIRE CABLE HOIST ASSEMBLY FRAY SNAPPED AND THE SPARE TIRE FELL ONTO THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 GMC SONOMA. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR EXTENDED CAB DOOR HANDLE BECAME FRACTURED WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEFECT WAS REMEDIED. THE CONTACT STATED THE SAME DOOR HANDLE FRACTURED A SECOND TIME. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 92,000.
2002 GMC SONOMA ZR-2 EXTENDED CAB DOOR ENTRY HANDLE HAS FAILED 5 TIMES OVER PAST 6 YEARS. PART HAS BEEN REPLACED. OLD PART IS AVAILABLE. *TR
I HAVE OWNED THIS VEHICLE SINCE 2002, BOUGHT IT BRAND NEW. THE THIRD DOOR HANDLE HAS BEEN REPLACED 4 TIMES, TODAY IT BROKE AGAIN. IF SOMEONE WERE IN THE BACK OF THE CAB AND HAD TO GET OUT, THEY COULD NOT. THIS HANDLE IS PLASTIC AND BREAKS CONTINUOUSLY. THE CHEVY HOUSE INFORMED ME THAT THEY HAVE THIS PART IN STOCK ALL THE TIME BECAUSE IT HAPPENS QUITE OFTEN. THEY REPLACED IT 4 TIMES WHILE IT WAS UNDER WARRANTY. IT IS NOT UNDER WARRANTY NOW, SO I WILL HAVE TO PAY FOR IT. THIS ITEM SHOULD BE CORRECTED AND MADE INTO A HEAVIER MATERIAL AND MADE A RECALL. *TR
TL*THE CONTACT OWNS A 2002 GMC SONOMA. THE HANDLE ON THE THIRD DOOR FAILED AFTER BEING REPLACED SEVEN TIMES. THE HANDLE IS PLASTIC AND THE DOOR WILL NOT OPEN ONCE IT FAILS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR
I OWN A 2002 GMC SONOMA PICK-UP. I HAD THE CABLES ON THE TAILGATE BREAK WHEN CLIMBING INTO THE BACK OF THE TRUCK. I HAVE FOUND ARTICLES ON THIS SUBJECT ON THE INTERNET FROM NEWS AGENCIES THAT SAY GMC WOULD BE SENDING OUT A LETTER TO OWNERS OF THE GMC SONOMA'S AND S10 THAT WOULD WARN OF THE PROBLEM AND OFFER AN INSPECTION OF THE CABLES AND REPLACEMENT OF THE CABLES. I NEVER RECEIVED THE LETTER AND THE DEALERSHIPS SEEM TO KNOW NOTHING ABOUT IT. *JB
TAILGATE SUPPORT CABLES BROKEN. *JB
DT*: THE CONTACT STATED WHILE STANDING ON THE TAILGATE, BOTH CABLES FRACTURED. THERE IS A NHTSA RECALL, # 06V066000, REGARDING THE TAILGATE CABLE; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
ON 30 OCT. 05, I WAS PREPARING TO LOAD A MOTORCYCLE ON THE BACK OF MY GMC SONOMA. AFTER OPENING-UP THE TAILGATE ON MY GMC SONOMA, I PROCEEDED TO STEP ON THE TAILGATE. BOTH TAILGATE CABLES SNAPPED CAUSING THE TAILGATE TO SLAM DOWN ON THE BUMPER CAUSING ME TO FALL TO THE GROUND. I WAS NOT INJURED, BUT WAS THANKFUL THAT IT BROKE BEFORE AND NOT DURING THE LOADING OF THE TRUCK. BOTH CABLES SNAPPED EXACTLY IN THE SAME SPOT. CABLES SHOWED SIGNS OF CORROSION INSIDE THE CABLE. *JB
DT: CONSUMER COMPLAINED ABOUT TAILGATE SUPPORT STRAPS. HE OWNED A GMC SONOMA 2002. ON AUGUST 4, 2005 CONSUMER LET TAILGATE DOWN AND DISCOVERED THAT ONE OF SUPPORT STRAPS BROKE , AND THE OTHER ONE RUSTED AND WAS ABOUT TO BREAK. HE THOUGHT THAT WAS THE WAY THE STRAPS WERE BENDING WHEN TAILGATE WAS LOCKED IN THE UP POSITION. THIS CAUSED THE COATING TO COLLAPSE, ALLOWING THE CABLES TO RUST. *AK
BOTH TAILGATE CABLES ROTTED AND BROKE IN HALF ON MY 2002 GMC SONOMA, ON 05/09/2005. THERE WAS NO LOAD ON THE TAILGATE AT THE TIME, BUT BOTH BROKAT AT THE SAME TIME (SIMPLY LOWERING THE TAILGATE).
SUPPORT CABLES BROKEN ON TAILGATE. BOTH HAVE RUSTED AWAY ON 2002 GMC SONOMA TRUCK. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .