RoadVitals

2003 GMC Suburban Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 12, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 26, 2004

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2003 GMC Suburban. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Heating & air conditioningFuel systemOther / unspecified
Filed Feb 12, 2009

JUNE 2006 THE FUEL PUMP STOPPED WORKING WHEN I WAS DRIVING ON THE FREEWAY, I WAS TOWED TO THE GARAGE WE NORMALLY USE FOR MAINTENANCE. THEY REPLACED THE FUEL PUMP WE DID NOT PURSUE THIS UNDER THE ORIGINAL WARRANTY ON THE VEHICLE - BIG MISTAKE! IN JANUARY 2009 THE FUEL GAUGE STOPPED WORKING AND AGAIN WE STOPPED ON THE FREEWAY AND HAD TO BE TOWED. THIS TIME IT WAS THE FUEL GAUGE. THE FUEL PUMP CANNOT BE REPLACED UNDER WARRANTY AS THIS WAS JUST FOR ONE YEAR. WE WERE ADVISED TO USE THE TRIP MILEAGE TO FILL FUEL TANK. WE HAVE HAD TWO FAILURES BOTH AT APPROXIMATELY 30MTHS. *TR

NHTSA ID
10258477
Incident
Jan 19, 2009
Mileage
7,000 mi
EngineSteering
Filed Aug 13, 2007

TL*THE CONTACT OWNS A 2003 GMC SUBURBAN. THE CONTACT STATED THAT HE PURCHASED HIS VEHICLE BRAND NEW AND HAS CURRENTLY SPENT OVER $5,000 IN REPAIRS. HE HAS BEEN TO THE DEALER FOUR DIFFERENT TIMES CONCERNING THE STEERING WHEEL VIBRATING, SHAKING, AND ROCKING WHILE DRIVING THE VEHICLE. EACH TIME HE WENT TO THE DEALER FOR THE STEERING FAILURE, THEY ALWAYS FOUND ANOTHER FAILURE TO REPORT. THE DEALER STATED THAT THE MOTOR INJECTION SYSTEM WAS BURNED OUT AND CAUSED THE STEERING FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MEETS THE MANUFACTURER'S SPECIFICATIONS AND THAT NO OTHER ASSISTANCE COULD BE PROVIDED. HE STATED THAT THE STEERING WHEEL NEVER WORKED AND HE HAS ALL OF THE REPAIR RECEIPTS. CURRENTLY, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE ENGINE IS MAKING A LOUD NOISE, VIBRATING, AND MISFIRING. HE WAS INFORMED THAT THE REPAIR WOULD COST OVER $2,000. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,870 AND FAILURE MILEAGE WAS 30,000.

NHTSA ID
10199419
Incident
Nov 29, 2006
Mileage
30,000 mi
Brakes
Filed Aug 30, 2005
Crash reported

I WAS IN AN ACCIDENT ON JULY 3RD IN A 2003 SUBURBAN. AT THE TIME OF THE ACCIDENT, I FELT I WAS A SAFE DISTANCEE BEHIND THE CAR IN FRONT OF ME. THERE WAS CONSTRUCTION ON 635 IN DALLAS AND A CAR STOPPED IN FRONT OF THE CAR IN FRONT OF ME. WHEN I APPLIED THE BRAKES AND I REACTED VERY QUICKLY, I FELT LIKE THE BRAKES DID NOT REACT CORRECTLY AND I RAN INTO THE CAR IN FRONT OF ME. I WAS IN DISBELIEF THAT THE ACCIDENT HAD OCCURED. I HAD JUST PURCHASED THE SUBURBAN AND ATTRIBUTED THE DELYED STOPPING TIME TO THE SIZE AND WEIGHT OF THE VEHICLE. SINCE THAT ACCIDENT, I HAVE HAD (2) SITUATIONS WHERE I NEEDED TO HIT THE BRAKES VERY QUICKLY AND BOTH TIMES I FELT LIKE THE BRAKES WERE NOT WORKING CORRECTLY. I JUST NOTICED THAT GM PUT OUT A RECALL FOR 2002 SUBURBAN AND WAS CURIOUS IF THERE WERE ANY OTHER SIMILAR PROBLEMS REPORTED WITH THE 2003 SUBURBAN. THANKS, STEVE BURKE. *JB 3770 PALLOS VERDAS DR DALLAS, TX 75229 214.335.5523. *JB

NHTSA ID
10134791
Incident
Jul 3, 2004
Tires & wheels
Filed Jun 9, 2004

UPON INSPECTING VEHICLE CONSUMER NOTICED TIRE SIDEWALL WERE DRY ROTTED. FIRESTONE AND CHEVROLET, LT245/75R16LE. *AK

NHTSA ID
10075966
Incident
Jun 9, 2004
Brakes
Filed Apr 26, 2004

WHILE DRIVING 65 MPH ABS WARNING LIGHT CAME ON, AND TWO SECONDS LATER VEHICLE SHUT OFF. AS A RESULT, POWER STEERING AND POWER BRAKES FAILED. *AK

NHTSA ID
10071597
Incident
Apr 25, 2004
Mileage
38,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .