2010 GMC Terrain Visibility Problems

The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 09V489000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 114,000.

NHTSA ID

11706578

Incident

Dec 1, 2025

Mileage

114,000 mi

Wipers stop working

NHTSA ID

11568386

Incident

Jan 28, 2024

My defrost system doesn't work. As I drive down the road my windshield fogs up andni can't get it to un fog at all or fast enough. Almost caused me to have an accident before Christmas

NHTSA ID

11499345

Incident

Dec 21, 2022

The defroster/ radio control/ heating area stopped working. Upon visiting a mechanic was told they never seen this or heard of this happening before and quoted me over $1,000.00 dollars to fix stating that due to Federal Law they have to give an estimate but this problem not being in their system they came up with an estimate based on parts and labor. Upon searching online I found a recall for this issue dating back to 2009 recall number was 09V489000 but was never informed about this and while looking up my car it’s not listed but being a safety issue should still be current which it is not.

NHTSA ID

11498635

Incident

Dec 21, 2022

As i went to drive my terrain we bought back in June or July. But for the absolute first time we needed to use the defrost/defogger button last week on OCTOBER 20, 2022 and it wouldn't work. No lights came on to say it was defaulty. It also started to make our radio screen flicker when i tried to turn defrost on and it's continuously flickering and defrost doesn't engage on front windshield at all won't even melt snow or help defog when it's been raining or it's cold out. I almost wrecked my terrain due to this problem. Now on my instrument panel says camshaft/crankshaft sensor says service stabilitrack and something about my AWD System. All these happened within a week from trying to use my defrost. Also my instrument panel where it shows how fast i go flickers and it flickers on the RPM side as well. Noone has touched or looked it over since i have owned my 2010 terrain. Everything was just fine up till i pushed my defrost button and then all the other stuff happened

NHTSA ID

11491381

Incident

Oct 20, 2022

The contact owns a 2010 GMC Terrain. The contact stated that upon engaging the defroster, the defroster operated with a significant delay. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 09V489000 (Visibility) however, the VIN was not available. The failure mileage was unknown.

NHTSA ID

11481333

Incident

Aug 26, 2019

HELLO MY VEHICLE A FEW MONTHS AGO 2019 THE ENGINE ACTUALLY HAD ONE HOUR ON ME I HAD A WARRANTY ESTABLISH SO WHEN I SELL MY VEHICLE AND THE FORD MOTOR THERE WAS A RECALL ON THE ENGINE RINGS SO THAT WAS COVERED NOW MY TRANSMISSION HAS WENT OUT PLEASE CAN YOU HELP ME THIS IS RIDICULOUS AS WELL AS I HAVE A FEW FRIENDS THAT HAVE THE SAME DEAL QUIZ ME AND HOW THEY'RE HAVING ISSUES WITH THEIR TRANS

NHTSA ID

11352261

Incident

Aug 4, 2020

Mileage

1,186,712 mi

THE LINK BALL SOCKET BROKE IN THE WIPER TRANSMISSION ASSEMBLY CAUSING THE WIPERS TO STOP WORKING WHILE DRIVING IN A HARD RAIN ON THE INTERSTATE. GM HAS A SPECIAL COVERAGE SERVICE ON THIS KNOWN PROBLEM BUT IT HAS A LIMITED DATE AND MILEAGE ON THE COVERAGE. SPECIAL COVERAGE ADJUSTMENT N192266180 WIPER TRANSMISSION ARM LINKAGE FAILURE. THE LETTER NOTIFYING CUSTOMERS OF THIS PROBLEM WERE NOT SENT OUT UNTIL AFTER JANUARY 6, 2020. THAT ALLOWS LESS THAN A FEW MONTHS FOR THE PROBLEM TO BE INSPECTED AND FIXED. I DID NOT RECEIVE A LETTER AS OF JULY 20, 2020. THE REPAIR IS ABOUT $300.

NHTSA ID

11340877

Incident

Jul 21, 2020

Mileage

68,000 mi

THE WIPER BLADES JUST STOPPED WORKING. NO WIPERS AT ALL. WIPERS JUST STOPPED WORKING WHILE DRIVING. AS FOR ENGINE WHILE DRIVING DOWN INTERSTATE THE CAR SUDDENLY SAYS SWITCHING TO LOW POWER MODE AND THE CAR STARTS GOING SLOWER- SCARY WHEN GOING 70 MPH AND THEN SLOWED DOWN WITHOUT YOU DOING IT YOURSELF

NHTSA ID

11312091

Incident

Jan 7, 2020

WIPERS QUIT WHILE DRIVING IN A RAIN STORM. HAD TO HAVE THEM EMERGENCY REPAIRED.

NHTSA ID

11310091

Incident

Feb 6, 2020

Mileage

156,000 mi

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE ELECTRICAL WARNING LIGHT ON THE DASH WOULD FLASH AND BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE DIAGNOSIS WAS THE COMPUTER PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 09V489000 COMPONENTS VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,690

NHTSA ID

11302314

Incident

Jan 2, 2020

Mileage

88,690 mi

ONE NIGHT MY DAUGHTER WAS DRIVING ON A COUNTRY TWO LANE ROAD DURING A HEAVY RAIN STORM WHEN THE WIPERS SUDDENLY STOPPED IN THE STRAIGHT UP POSITION ALMOST OFF THE WINDSHIELD. IT IS ONLY BY GOD THAT SHE WAS NOT INVOLVED IN AN ACCIDENT BECAUSE SHE HAD ZERO VISIBILITY. A SCARY SITUATION BECAUSE SHE WAS MEETING TRAFFIC AND BEHIND HER WAS AN 18 WHEELER BIG TRUCK AND OTHER VARIOUS VEHICLES. AS AN ADDED ISSUE SHE HAD NO PHONE RECEPTION TO CALL FOR HELP, DANGEROUSLY SITTING, BARELY OFF THE ROAD, ON THE 'SMALL' SHOULDER OF THAT TWO LANE ROAD AS A YOUNG WOMAN WITH NO HELP IN A HEAVY RAINSTORM. SHE HAD TO SIT AND WAIT UNTIL THE RAIN STOPPED TO PROCEED TO A SAFE AREA, FORTUNATELY WITHOUT AN INCIDENT, THANK GOD. UPON INSPECTION IT WAS NOTED THAT THE FAILURE OF THE WIPER SYSTEM WAS RELATED TO THE PLASTIC GROMMET COMING APART FROM THE METAL BALL IN WHICH IT WAS ATTACHED. POOR DESIGN SHOULD BE NOTED IN THAT THIS ATTACHMENT IS UPSIDE DOWN. A CONSTANT WEAR IS GOING TO TAKE PLACE BEING A PLASTIC GROMMET SURROUNDING A METAL BALL IN THE UPSIDE DOWN POSITION ALLOWING WATER AND DIRT TO ENTER THE JOINT FURTHER INCITING THE POSSIBILITY OF A DISLODGING IN THE FUTURE. YOU NEVER KNOW WHEN OR WHERE THIS WILL HAPPEN, OR WHAT SITUATION YOU MIGHT BE IN, FURTHER PROMOTING THE POSSIBILITY FOR AN ACCIDENT AND SERIOUS INJURY OR DEATH. THANKFULLY GOD GUIDED MY DAUGHTER TO GET OFF THE ROAD AND KEPT HER SAFE. IN ALL MY YEARS OF DRIVING I HAVE NEVER HEARD OF THIS TYPE OF ISSUE BEING SO PREVALENT IN SO MANY MODEL YEARS, AND THE SAFETY CONCERNS ASSOCIATED WITH IT AND NO RECALL TO BE ISSUED BY THE MANUFACTURER! WAKE UP GM, LIVES ARE IMPORTANT TOO!

NHTSA ID

11280607

Incident

Aug 14, 2019

Mileage

143,000 mi

DRIVING AT 50 MPH IN POURING RAIN THE WINDSHIELD WIPER DETACHED AND GOT STUCK ON DRIVERSIDE OUTSIDE OF THE WINDSHIELD WHILE ON HIGH SPEED. THIS RESULTED IN THE WIPERS NON MOVING AND STUCK UPWARD THE MIDDLE OF THE WINDSHIELD. THANK GOD NO ONE WAS BEHIND ME OR THIS MAY HAD RESULTED IN AN ACCIDENT AS I COULD NOT SEE A THING. I HAD TO LEAN OUT MY DRIVER SIDE WINDOW TO SEE A SPOT I COULD SAFETLY PULL OVER. AFTER I DISLODGE DRIVER SIDE WINDOW WIPER BLADE THEY STILL WOULDN'T MOVE. MOTOR RUNS, BUT WIPER BLADES DON'T MOVE NOW.

NHTSA ID

11270372

Incident

Oct 22, 2019

Mileage

85,000 mi

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO ROSEVILLE BUICK GMC (2775 LONG LAKE RD, ST. PAUL, MN) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11256184

Incident

Sep 11, 2019

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, IN INCLEMENT WEATHER, WITHOUT WARNING THE WINDSHIELD WIPERS BECAME INOPERABLE WHICH CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THERE WAS NO INJURIES. THERE WAS NO POLICE REPORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE. PIIR= Y. AH

NHTSA ID

11233914

Incident

Jul 21, 2019

Mileage

115,000 mi

THE WINDSHIELD WIPERS IN MY 2010 GMC TERRAIN MALFUNCTIONED (STOPPED WORKING) WHILE DRIVING IN HEAVY RAIN AND TRAFFIC ON A HIGHWAY. DURING THE DOWNPOUR AND TRAVELING AT APPROXIMATELY 45MPH, I SWITCHED MY WIPERS TO 'HIGH SPEED' AND IMMEDIATELY THE WIPERS HALTED IN THE UPPER LEFT POSITION, FAILING TO MOVE FROM THAT POINT. I EXPERIENCED A COMPLETE LACK OF VISIBILITY AND HAD TO MANEUVER IN BETWEEN CARS TO GET SAFELY TO THE SHOULDER. I AM VERY LUCKY THIS DID NOT RESULT IN INJURY AND/OR A WRECK. FROM THAT POINT, I NEEDED TO WAIT UNTIL THE RAIN STOPPED AS HIGH SPEED CARS PASSED ME ON THE SHOULDER, GIVEN MY WIPERS WOULD NOT MOVE - DESPITE THE BATTERY/ENGINE/CAR RUNNING APPROPRIATELY OTHERWISE. FROM INTERNET RESEARCH, IT APPEARS THIS IS A COMMON (AND VERY DANGEROUS) PROBLEM, WHERE THE PLASTIC SOCKET (OR LINKAGE) OF THE WINDSHIELD WIPERS DETACHES IN HIGH VELOCITY. THIS PART SHOULD BE RECALLED - AS IT HAS BEEN IN CANADA.

NHTSA ID

11228907

Incident

Jun 29, 2019

Mileage

110,000 mi

TAKATA RECALL THE HEATER/DEFROSTER BLOWS COLD AIR INSTEAD OF HOT, SO WINDOWS WILL NOT DEFROST, AND THE RADIO PANEL LIGHTING KEEPS GOING OUT. THIS HAS BEEN A RECALL ON MY MAKE AND MODEL, BUT MY VIN NUMBER SHOWS NO RECALL.

NHTSA ID

11218370

Incident

Jan 1, 2019

THE WIPER FAILED IN THE MIDDLE OF A HEAVY STORM ON THE HIGHWAY. VEHICLE HAD TO BE PULLED OVER TO THE EMERGENCY LANE AND BECAME UNDRIVEABLE UNTIL THE RAIN SUBSIDED. THE WIPER FAILURE WAS DUE TO THE WIPER TRANSMISSION LINK BALL SEPARATING FROM ITS SOCKET. IT SEEMS TO BE THE IDENTICAL FAILURE COVERED BY THE GM RECALL ON 2013 GMC TERRAIN AND CHEVROLET EQUINOX CROSSOVERS(NHTSA CAMPAIGN NUMBER: 16V582000). GM'S RECALL SHOULD INCLUDE 2010S AS WELL!

NHTSA ID

11217082

Incident

May 25, 2019

Mileage

110,000 mi

DRIVING HOME IN A TORRENTIAL RAIN STORM AND THE WIPERS SIMPLY STOP WORKING! I HAD MY SON IN THE CAR AND WAS TERRIFIED BECAUSE WE COULD NOT PULL OVER ON THE PARKWAY. UPRIGHT IN A VERTICAL POSITION WITH ZERO VISIBILITY NEARLY PLOWING INTO THE VEHICLE IN FRONT OF ME WITH STANDSTILL TRAFFIC. MY ARM TRYING TO PUSH THE WIPERS TO MOVE ....NO RESPONSES!, I AM SO ANGRY WE COULD HAVE BEEN KILLED! I AM READING THESE REPORTS AND I AM LIVID THAT GMC HAS NOT RECALLED THIS VEHICLE!,,, WHAT WILL IT TAKE FOR YOUR COMPANY TO RESPOND!,,,,,,

NHTSA ID

11216977

Incident

May 30, 2019

Mileage

2 mi

WINDSHIELD WIPER LINKAGE WIPER BROKE, I SEE SEVERAL OTHER PEOPLE HAVE THE SAME ISSUE.

NHTSA ID

11209958

Incident

May 22, 2019

Mileage

126,000 mi

DURING A DOWN POUR WHILE DRIVING ON THE HIGHWAY, THE WIPERS STOPPED WORKING. IT APPEARS THE PLASTIC BUSHING EITHER WORE OUT OR WAS FAULTY.

NHTSA ID

11204163

Incident

Apr 27, 2019

Mileage

118,000 mi

TAKATA RECALL MY WINDSHIELD WHIPERS QUIT WORKING, THEY STOPPED IN FEBRUARY WHEN I WAS DRIVING DOWN THE ROAD LEAVING THE STORE. I HAVE SPENT ALOT OF MONEY TRYING TO GET IT FIX THE PROBLEM AND I HAVNT BEEN ABLE TO FIX IT YET. THIS PROBLEM IS SO UNSAFE, IT IS MY MAIN DRIVING VEHICLE NEED IT TO GET TO AND FROM WORK AND I AM UNABLE TO DRIVE IN THE RAIN OR SNOW. I LIVE IN MISSOURI THIS IS A HUGE INCONVENIENCE.

NHTSA ID

11192623

Incident

Feb 11, 2019

Mileage

97,243 mi

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. SPORT CHEVROLET (3101 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-6000) DIAGNOSED THAT THE LINKAGE AND WINDSHIELD WIPER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) ALTHOUGH THE FAILURE WAS SIMILAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA ID

11176575

Incident

Feb 1, 2019

Mileage

113,000 mi

WHILE DRIVING RAN WASHER FLUID BUT WINDSHIELD WIPERS DID NOT WORK. COULDN'T SEE AND HAD TO FIND A PLACE TO PULL OVER. VERY HAZARDOUS.

NHTSA ID

11130498

Incident

Sep 20, 2018

Mileage

72,000 mi

WHILE DRIVING DURING TROPICAL STORM ALBERTO THE WIPERS ON MY 2010 GMC TERRAIN SLT COMPLETELY STOPPED WORKING ALMOST CAUSING US TO CRASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THE BUSHINGS GOING OUT ON THE WIPER ASSEMBLY AND THERE IS EVEN A RECALL IN CANADA. WHY NOT USA?!?! TO ADD TO THE PROBLEM YOU CAN'T JUST REPLACE THE BUSHINGS, YOU HAVE TO REPLACE THE WHOLE LINKAGE WHICH IS $125! SINCE WE DO NOT WANT TO PAY LABOR COSTS WE ARE TRYING TO REPLACE THE LINKAGE OURSELF. WHAT A NIGHTMARE THIS HAS BEEN. GM NEEDS TO TAKE A NICE LONG LOOK AT THE NUMBER OF COMPLAINTS FOR THESE AND DO FOR THE US WHAT THEY HAVE DONE FOR CANADA. VERY DISAPPOINTED. THIS ISSUE GREATLY IMPAIRS ONES ABILITY TO SEE WHILE DRIVING AND PEOPLE COULD LOSE LIVES OVER THIS. I WONDER HOW MANY ACCIDENTS HAVE HAPPENED DUE TO THIS ISSUE AND THE PERSON DID NOT LIVE TO TELL YOU THEIR STORY. GM SAVE LIVES AND RECALL THE WIPER LINKAGE ON ALL YEARS OF TERRAINS IN THE USA!!!

NHTSA ID

11099130

Incident

May 30, 2018

Mileage

98,400 mi