2015 GMC Terrain Brakes Problems

The contact owns a 2015 GMC Terrain. The contact stated that while driving 5 MPH, the brake, ABS, and stabili-trak warning lights were illuminated. The dealer was contacted and diagnosed the vehicle with an Electronic Brake Control Module failure. The dealer stated that the manufacturer no longer manufactured parts to repair the vehicle. The manufacturer was not made aware of the issue. The failure mileage was approximately 167,446.

NHTSA ID

11751551

Incident

Jul 10, 2026

Mileage

167,446 mi

The automatic emergency braking system just goes off without any reason, causing the vehicle to considerably slow down if not stop. This happens several times a week if not multiple times a day again for no reason. There is no advance warning , it just happens.

NHTSA ID

11563213

Incident

Dec 27, 2022

The front brakes and rotors have been changed twice in 2 months time, over $400. Something is causing the rotors to warp. The heat went out in the middle of winter because the blend door broke, $800. Also, about 6 months ago I had to have the timing chain and a gasket replaced because of the ongoing oil consumption issue, $1300. It's an expensive problem for the owners of these vehicles and no reasonable solution.

NHTSA ID

11459306

Incident

Feb 14, 2022

I HAVE BEEN HAVING PROBLEMS WITH MY CAR SENSE I HAVE OWNED IT . FROM DAY ONE IT STARTED WITH MY WHEELS RUBBING AND SCRUBBING WHEN IN MOTION .I CALLED DEALERSHIP HAD REPAIRS DONE ON IT FOR THE FIRST 7 MONTHS .I REPORTED THE PROBLEM BACK THEN TO YOU ALL. THEN AFTER 3 YRS I STARTED TO FEEL SOME HESITATION WHEN SITTING OR TAKING OFF .THEN THE FORTH YEAR MY POWER STEERING LIGHT COMES ON HAD THAT FIXED NOW MY ENGINE LIGHT KEEPS COMING ON CAR STILL HAVING SOME HESITATION ON AND OFF . I PAID TO HAVE A DIAGNOSTIC TEST DONE ON IT BY THE PLACE THAT DOES MY OIL CHANGE AND WAS TOLD THAT MY CODES WHERE OFF AND THEY WERE RESET BUT 5 DAYS LATER MY ENGINE LIGHT IS BACK ON ,IRONICALLY RIGHT AFTER MY FIVE YEARS LIMITED WARRANTY IS OVER AND MY CAR ONLY HAVE 38,490 MILES TO THIS DAY AND IT IS NOT YET PAID FOR. THIS IS RIDICULOUS ,I HAVE SPENT THE LAST 5 PLUS YEARS OF DEALING WITH THIS NEW LEMON AND ALL I GET IS ANOTHER BILL ADD TO THE 528.02 A MONTH I HAVE TO PAY ALREADY. THIS CAR CAME HIGHLY RECOMMENDED BY THE SALES PERSON AND DEALERSHIP AND ALL I CAN SEE IS THAT THESE CARS ARE BEING PUSH ON HARD WORKING PEOPLE THAT JUST WANT SOMETHING RELIABLE AND ITS WRONG. THIS CAR IS FRUSTRATING AND STRESSING ME OUT ,I CANT RELY ON IT TO GET ME THROUGH 5 MORE YEARS I THOUGHT MORE OF THE GMC PRODUCT AND I CANT TAKE ANYMORE OF THIS TRYING TO MAKE THIS BAD SITUATION BETTER ON MY OWN. GMC NEEDS TO DO SOMETHING ABOUT THESE DEFECTIVE CARS PLEASE.

NHTSA ID

11343430

Incident

Jul 28, 2020

Mileage

38,400 mi

SQUEALING SOUND, MOSTLY AFTER TAKING A LEFT TURN, AS IF IT WERE COMING FROM LEFT REAR TIRE AND ALSO A SOUND COMING FROM STEERING WHEEL. NOTIFIED BY ONSTAR I MAY HAVE AN ISSUE WITH BOTH ABS SYSTEM OR STABILITRAK SYSTEM. SOUND IS INTERMITTENT SO WHEN I BROUGHT TO MY MECHANIC IT DID NOT MAKE THE SOUND SO HE COULD NOT DIAGNOSE WHERE IT WAS COMING FROM- NO CHARGE. ONE DAY LATER IT STARTED AGAIN. IT SOUNDS SCARY AND I HOPE NOTHING HAPPENS IF IT IS THE BRAKE SYSTEM. THIS IS WHY I SENT THIS COMPLAINT IN. THIS IS SECOND OF TWO COMPLAINTS BECAUSE IN THE FIRST, I FORGOT TO MENTION WHERE THE NOISE SOUNDED LIKE IT WAS COMING FROM.

NHTSA ID

11297856

Incident

Jan 3, 2020

Mileage

48,000 mi

STEERING TO THE LEFT, BUT NOT ALWAYS, THERE IS A SQUEALING NOISE. CONTINUES TO SQUEAL DRIVING STRAIGHT AND THEN STOPS. IT IS INTERMITTENT SO WHEN BROUGHT TO MY MECHANIC, HE COULDN'T RESOLVE. CHARGED ME NOTHING. DIDN'T DO IT FOR A DAY AND THEN I RECEIVED A NOTIFICATION FROM ONSTAR THAT THERE WAS AN ISSUE WITH MY ABS SYSTEM AND A SECOND NOTIFICATION THAT STABILITRAK SYSTEM HAD AN ISSUE. IT IS VERY LOUD AT TIMES. I ALSO HAVE A SQUEALING NOISE COMING FROM THE STEERING WHEEL AND THAT IS INTERMITTENT ALSO.

NHTSA ID

11297852

Incident

Jan 3, 2020

Mileage

48,000 mi

ISSUE # 1-THE WIPER BLADES STOPPED WORKING DURING A RAIN STORM AND WERE STUCK MIDWAY ON THE WINDSHIELD RIGHT IN MY SITE LINE WHILE ON O LONG 9 HOUR TRIP. I CHECKED THE ENGINE COMPARTMENT AREA AFTER STOPPING THE VEHICLE IN A SAFE AREA. THE TURNED ON THE WIPER CONTROL INSIDE THE CAR AND COULD HEAR THE MOTOR BUT NO VIPER MOVEMENT OCCURRED. THE CONTROL UNIT FOR THE WIPERS SEEMED TO BE INACCESSIBLE AS THERE IS A LARGE SEALED HOUSING OVER THE AREA COVERING THE WIPER MOTOR SO I WAS UNABLE TO ACCESS OR TRY TO REPAIR MYSELF. I WAITED OUT THE STORM AND RESEARCHED TO FIND THAT THE 2013 MODEL TERRAIN HAD A RECALL FOR THIS EXACT ISSUE IN THE UNITED STATES AND THAT MY MODEL YEAR CAR OF 2015 HAS HAD THE SAME RECALL IN CANADA ONLY EVEN THOUGH THERE ARE SEVERAL HUNDRED REPORTED CASES IN THE US PER CONSUMER REPORTS. MY HOPE IS A RECALL FOR FULL REPAIR OF THE ISSUE WILL OCCUR IMMEDIATELY IN THE US AS THIS IS A MAJOR SAFETY ISSUE THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH SHOULD THIS DEFECT NOT BE RECALLED FOR REPAIR. ISSUE #2- THE FRONT BRAKES ON MY 2015 TERRAIN WILL LIE HAVE TO REPLACED FOR THE 3RD TIME IN A 4 MONTH PERIOD. THE BREAKS SHAKE AND SHIMMY THE FRONT END OF THE VEHICLE WHEN THEY ARE APPLIED CAUSING INEFFECTIVE BREAKING. BOTH THE BREAK PADS AND ROTORS WERE REPLACED TWICE AND THE LEFT FROM WHEEL BEARING HAS ALSO BEEN REPLACED WITH THE 2ND WHEEL BEARING NEEDING REPLACEMENT IN THE VERY NEAR FUTURE. THESES REPAIRS ALONE HAVE COST ME $1300. THE AUTO SHOP DID COVER THE 2ND BRAKE AND ROTOR REPAIR AND WILL FIND OUT SHORTLY IF THEY WILL COVER THE 3RD REPAIR. THIS IS ANOTHER CRUCIAL SAFETY ISSUE FOR THIS CAR THAT IS A VITAL PART OF MY DAILY COMMUTE TO AND FROM WORK. MY HOPE IS YOU WILL TAKE BOTH THESE SAFETY ISSUE SERIOUS AND ISSUE RECALLS.

NHTSA ID

11297307

Incident

Jan 4, 2020

Mileage

94,000 mi

I'VE ATTACHED MY FINAL REPAIR NOTICE TO GM AND IT HAS ALL OF THE DETAILS. I HAVE SINCE TAKEN MY CAR BACK TO THE DEALERSHIP TO HAVE THE FINAL REPAIR DONE. THEY STILL SAY NOTHING IS WRONG WITH IT. I AM TERRIFIED TO DRIVE MY CAR. I ASKED GM TO TAKE THE CAR BACK AND THEY SAY THEY ARE NOT WILLING TO DO ANYTHING AT ALL TO HELP ME. THE TRANSMISSION IS JERKY AND THE BRAKES BARELY WORK. PLEASE INVESTIGATE. ITS LIKE GM WOULD LIKE TO WAIT UNTIL THERE IS A HUGE ACCIDENT AND LOSS OF LIFE BEFORE DOING ANYTHING.

NHTSA ID

10852664

Incident

Feb 4, 2016

Mileage

6,000 mi

WHILE MAKING A RIGHT TURN AT THE BOTTOM OF A FREEWAY OFFRAMP THE KEYS ON THE KEYRING ATTACHED TO THE KEY IN THE IGNITION GOT STUCK IN THE STEERING WHEEL. THIS BRIEFLY PREVENTED ME FROM EXITING THE TURN, AND THEN WHEN THE KEYS BROKE FREE THE CAR HAD TURNED ITSELF OFF!! I HAD NO POWER STEERING, NO POWER BREAKS AND NO HEADLIGHTS. I WAS ON A SLIGHT DOWNGRADE AND WAS ABLE TO COAST TO THE NEXT BLOCK WHERE I TURNED RIGHT OUT OF TRAFFIC BEFORE COMING TO A FULL STOP. I WAS THEN ABLE TO RESTART THE CAR AFTER PUTTING INTO NEUTRAL (OR PARK, DON'T REMEMBER). THE KEYCHAIN THAT GOT STUCK WAS FROM ENTERPRISE RENTAL AND HAD 2 KEY-FOBS ON IT PLUS A PLASTIC ID TAG ON A SMALL WIRE RING. THIS, COMBINED WITH THE POOR PLACEMENT OF THE IGNITION SWITCH, HAS RESULTED IN MY HITTING THE KEYS WITH MY HANDS WHILE STEERING SEVERAL TIMES SINCE RENTING THE CAR 5 DAYS AGO. THE IGNITION SWITCH IS LOCATED VERY CLOSE TO THE WHEEL AND THE IGNITION KEY WHICH STICKS OUT OF THE LARGE KEY-FOB IS VERY CLOSE TO THE STEERING WHEEL EVEN WITHOUT OTHER KEYS ON THE RING. TESTING THIS IN MY DRIVEWAY IT IS VERY EASY TO TURN THE CAR OFF WHILE IN DRIVE. VERY SCARY! *TR

NHTSA ID

10692212

Incident

Mar 4, 2015

Mileage

10,247 mi