Driver assistance
Filed Feb 16, 2024
The blind spot detection sensors have failed and the rest of the detection systems using the bad sensors are also non functional. An alert is shown in the info center every time the car starts. I have read that the issue is due to poor positioning of the sensors allowing for tire spray to directly hit the non water resistant sensors and their connectors. The replacement parts and labor are ridiculously expensive and the ability for an owner to complete this task is nearly impossible. A simple splash guard behind the tire or even waterproofing the sensor and it’s entirety to avoid water penetrating and causing the very expensive sensor and all detection systems connected to it to fail.
- NHTSA ID
- 11572310
- Incident
- Feb 1, 2024
BrakesDriver assistance
Filed Jan 3, 2024
The automatic emergency braking system just goes off without any reason, causing the vehicle to considerably slow down if not stop. This happens several times a week if not multiple times a day again for no reason. There is no advance warning , it just happens.
- NHTSA ID
- 11563213
- Incident
- Dec 27, 2022
Driver assistanceOther / unspecifiedVisibility
Filed Apr 22, 2021
I'M A SINGLE MOTHER AND MY CAR HAVE BEEN NOTHING BUT TROUBLE WHEN I'M DRIVING MY WINDSHIELD WIPERS STOP WORKING THREE TIMES I HAD TO FIX THEM MY TIRES ALWAYS NEED AIR SO EVERY WEEK I NEED MORE AIR AND THE TIRES IN THE BACK GOES OUT THE FASTEST WHY IS THIS HAPPENING ITS NOT GOOD FOR MY FAMILY PLEASE HELP
- NHTSA ID
- 11413381
- Incident
- Jul 10, 2019
Driver assistanceElectrical
Filed Aug 25, 2020
1. WHILE DRIVING, THE COLLISION ALERT WILL RANDOMLY GO OFF AND DECELERATE THE VEHICLE, EVEN IF THERE ARE NO OTHER VEHICLES AROUND. THIS HAS BEEN HAPPENING PERIODICALLY FOR THE LAST COUPLE YEARS, BUT IS GETTING WORSE AND MORE FREQUENT. IT FEELS LIKE IT SHIFTS TO NEUTRAL AND ENGAGES THE BRAKES. THIS HAS ALMOST CAUSED US TO BE HIT BY CARS BEHIND US ON THE INTERSTATE. 2. FOR THE LAST FEW YEARS THERE IS ABSOLUTELY NO WAY TO TELL THE MILAGE ON THE CAR IS. THAT SENSOR WENT OUT AND THE GMC MECHANIC THAT I HAD FIXING A DIFFERENT ISSUE WITH THE CAR STALLING RANDOMLY (WHICH I NOW DISCOVER IS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, BUT NOT COVERED BY WARRANTY AS IT HAPPENS A FEW THOUSAND MILES AFTER FULL WARRANTY EXPIRES-THIS WAS 2017) THAT THIS IS A COMMON ISSUE WITH TERRAINS AND WAS NOT COVERED UNDER WARRANTY (SHOCKER). AND I'M NOT WILLING TO BUT THE HUNDREDS OF DOLLARS NECESSARY TO FIX THE PROBLEM.
- NHTSA ID
- 11351112
- Incident
- Aug 23, 2020
Body & structureDriver assistanceEngine
Filed Dec 17, 2019
WHILE PULLING INTO A PARKING SPOT VERY SLOW THE VEHICLE ACCELERATED AND DAMAGED CAR IN FRONT THERE ARE TRACTION MARKS SHOWING THE SUDDEN ACCELERATION. THE CAR WOULD NOT STOP UNTIL THE IGNITION WAS TURNED OFF. BECAUSE THE CARS IN FRONT WERE HIT I PLACED THE CAR IN PARK AFTER THE IGNITION WAS TURNED OFF.
- NHTSA ID
- 11289738
- Incident
- Dec 16, 2019
- Mileage
- 60,000 mi
Driver assistance
Filed Oct 8, 2019
STABILITRAK WARNING AND CHECK ENGINE LIGHT CAME ON. GAUGES WENT TO 0 AND THEN BOUNCED UP AND DOWN WHILE I WAS DRIVING. THE CAR REFUSED TO ACCELERATE OVER 40MPH. THIS TIME I WAS NOT ON THE HIGHWAY, BUT THIS HAS HAPPENED WHILE DRIVING ON AN INTERSTATE AS WELL. I HAVE PUT IN A COMPLAINT WITH GENERAL MOTORS AND THEY CALLED BACK ONCE BECAUSE I THOUGHT THE CAR GOT BAD DATA WHEN MY CC FOR ONSTAR WAS COMPROMISED. THEY HAVE NOT RETURNED MY CALLS SINCE. I HAVE TAKEN IT TO A CERTIFIED GM SHOP 4 TIMES AND THEY STILL CANNOT DIAGNOSE THE ISSUE. I AM TERRIFIED TO DRIVE THE VEHICLE NOW. THIS LAST TIME, I WAS ABLE TO RECORD THE GAUGES ACTING CRAZY AND HAVE ALSO SENT THAT TO GENERAL MOTORS.
- NHTSA ID
- 11267039
- Incident
- Oct 4, 2019
- Mileage
- 128,000 mi
Driver assistance
Filed Apr 29, 2019
I BOUGHT THIS VEHICLE IN NOV. 2018. TWO MONTHS LATER I STARTED HAVING PROBLEMS WITH THE STABILI TRAK. I HAVE HAD IT IN THE SHOP AT THE GMC DEALER TWICE. ALL CODES PASSED BECAUSE THE STABILI TRAK LIGHT TURNS OFF. BOTH RPM AND SPEEDOMETER NEEDLES GO UP AND DOWN REAL FAST. SOMETIMES THEY STAY AT 0 AND I START LOOSING POWER. IF I'M STOPPED, IT TAKES FOREVER FOR IT TO GAIN ANY SPEED. I TURN IT OFF AND RESTART IT ONLY FOR IT TO START ALL OVER AGAIN. I TURNED IT OFF ONCE AND TRIED TO RESET AND COMPLETELY DEAD. THIRD TIME IT STARTED. DASH LIGHTS GO FROM DIM TO BRIGHT AND BACK. THE DEALER SAID THEY CANT FIND THE CODES IF THE STABILI TRACK LIGHT ISN'T ON, YET THE CHECK ENGINE LIGHT STAYS ON. IT IS GETTING WORSE, ALMOST EVERY DAY. BUT THE STABILI TRAK LIGHT DOESN'T STAY ON LONG ENOUGH
- NHTSA ID
- 11204450
- Incident
- Apr 27, 2019
- Mileage
- 55,000 mi
Driver assistanceElectricalFuel system
Filed Mar 4, 2019
STARTED MARCH OF 2017 PROGRESSIVELY GETTING WORSE. SUV JERKS, GAUGES GO CRAZY, CHECK ENGINE LIGHT COMES ON, IF SLOW TO BELOW 20 MPH IT SPUTTERS AND WON'T ACCELERATE, IF I STOP COMPLETELY IT WON'T ACCELERATE. MULTIPLE TIMES THIS HAS HAPPENED ON THE INTERSTATE DURING RUSH HOUR TRAFFIC & AT BUSY INTERSECTIONS. IF I TURN CAR OFF AND BACK ON THE SYSTEM RESETS. THEN IT STARTS ALL OVER AGAIN. IT HAS BEEN IN AND OUT OF THE SHOP. PROBABLY 10-15 TIMES IN 2YEARS. THEY GET CODES, BUT THEN THESE GO AWAY BEFORE THEY CAN BE 'RUN'. I BROKE DOWN 1-1/2 WEEKS AGO IN BAY MINETTE & THE CAR WOULDNT START BACK UP. I WAS STRANDED OUT OF TOWN AND HAD TO RENT A CAR TO GET BACK HOME. THE DEALER THERE GOT 7 ERROR CODES THAT ALL CLEARED OUT. I HAVE FILED A COMPJAINT WITH GMC, BUT THEY ARE SLOW TO HANDLE THE PROBLEM & I CAN'T GET SUPERVISORS ON THE PHONE OR AT LEAST ONE WHO DOESN'T SEEM LIKE HE'S BEEN DRINKING.
- NHTSA ID
- 11183993
- Incident
- Mar 1, 2017
- Mileage
- 46,000 mi
Driver assistanceEngineFuel system
Filed Dec 29, 2018
THE CAR KEEPS STALLING WHEN TRYING TO ACCELERATE IN REVERSE OR DRIVE AND THE CHECK ENGINE LIGHT IS ON. THIS IS PROBLEM AS I AM READING UP ON THIS SO I BELIEVE THERE IS SOME KIND OF RECALL THAT NEEDS TO HAPPEN. THIS IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- NHTSA ID
- 11164022
- Incident
- Dec 25, 2018
Driver assistanceEngine
Filed Sep 28, 2018
I PURCHASED MY VEHICLE FROM A DEALER IN JUNE 2018, AND ABOUT A MONTH OF PURCHASING IT MY VEHICLE HAS BEEN HESITATING IN ACCELERATION, AT FIRST I DIDN'T THINK ANYTHING OF IT, BUT IT STARTED GETTING WORSE. TWO DAYS AGO WHEN I WAS DRIVING MY VEHICLE IN THE DOWNTOWN AREA (CITY STREETS), IT WAS BUCKING A LOT. WHEN I GOT TO MY DESTINATION AND RESTARTED THE VEHICLE, I PUT IT IN REVERSE AND PROCEEDED TO DRIVE BACK BUT THE CAR SHUDDERED AND THEN SHUT OFF COMPLETELY AND THE MALFUNCTION INDICATOR LAMP LIGHT CAME ON (BUT IT DIDN'T STAY ON LONG). TODAY AS I WAS DRIVING IT CONTINUED TO JERK, ESPECIALLY WHEN I WAS DRIVING AROUND 20 MPH OR BELOW (WHICH I HAD TO DO BECAUSE OF THE SCHOOL ZONES). MY VEHICLE SHUT OFF AGAIN AS I BEGAN TO PULL OFF FROM DROPPING MY CHILD OFF AT SCHOOL, WHICH ALMOST CAUSED ANOTHER PARENT TO CRASH IN THE BACK OF ME. THE ONLY WAY I COULD KEEP THE CAR FROM SHUTTING OFF AGAIN IS BY ACCELERATING ON THE GAS ABOVE 20 MPH.
- NHTSA ID
- 11132088
- Incident
- Sep 28, 2018
- Mileage
- 50,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Apr 24, 2017
THIRD TIME WHILE DRIVING ON CITY STREETS THE CAR BEGINS TO SHAKE AND STALL. I PULL OVER OR STAY IN PLACE AS THE CAR PROCEEDS TO TURN OFF. THE SERVICE STABILITY TRACTION AND ENGINE LIGHTS LIGHT UP AND THE CAR DIES. EACH TIME I AM ABLE TO TURN THE CAR BACK ON WITHIN A FEW MINUTES.
- NHTSA ID
- 10980153
- Incident
- Apr 22, 2017
- Mileage
- 44,000 mi
Driver assistance
Filed Jan 11, 2017
ENGINE REDUCES POWER, STABILITRAK LIGHT COMES ON AND VEHICLE SHUTS OFF. ALL THREE TIMES IT HAPPENS USUALLY DURING OR AFTER HIGHWAY DRIVING. CAR HAS BEEN IN SERVICE 3 TIMES FOR THE SAME ISSUE. 8/3/16, 8/11/16 AND 1/4/17. *TR
- NHTSA ID
- 10944439
- Incident
- Aug 3, 2016
- Mileage
- 17,732 mi
Driver assistanceEnginePowertrain (other)
Filed Jun 7, 2016
ENGINE KEEPS SHUTTING OFF WHILE DRIVING; WOULD HAVE TO GUIDE THE CAR OFF THE ROAD AND RESTART. RADIO SHUTS OFF; ALL ELECTRICAL SYSTEMS SHUT OFF AND CAR WOULD HAVE TO BE RESTARTED. THIS HAS BEEN HAPPENING AFTER THE CAR WAS PURCHASED SPORADICALLY SINCE LAST YEAR. THE VEHICLE WAS TURNED IN FOR SERVICE ON THE ISSUE, HOWEVER I WAS INFORMED THAT THEY FOUND NOTHING WRONG. JUST THIS PAST WEEK TILL NOW, THE CARS ENGINE AND ELECTRICAL SYSTEM STARTING SHUTTING DOWN AGAIN WHILE DRIVING OR WHILE IN PARKING MODE AT LEAST MORE THAN 6 TIMES.
- NHTSA ID
- 10873112
- Incident
- Jun 2, 2016
Driver assistanceEngine
Filed Mar 23, 2015
TO WHOM IT MAY CONCERN, YESTERDAY, 3/22/15, MY WIFE AND I WERE DRIVING WHILE CAROL TOOK HER FOOT OFF THE GAS PEDAL AS WE WERE APPROACHING A STOP LIGHT. AT THAT TIME THE CAR STARTED ACCELERATING. IS THIS A NEW PROBLEM OR HAS IT BEEN REPORTED BEFORE? WHO DO I CONTACT TO INVESTIGATE THIS ISSUE AND ENSURE THAT MY VEHICLE IS SAFE? MY DAUGHTER BOUGHT A 2014 GMC TERRAIN LAST YEAR AND I'M CONCERNED ABOUT HER VEHICLE AS WELL. *TR
- NHTSA ID
- 10701021
- Incident
- Mar 22, 2015
- Mileage
- 3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.