RoadVitals

2011 GMC Yukon Denali Xl Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jul 14, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 69 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2011 GMC Yukon Denali Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Jul 14, 2019

MULTIPLE CRACKS ON THE DASHBOARD. FIRST, BY THE PASSENGER AIRBAG, AND THEN ON THE DRIVER'S SIDE, ABOVE THE GAUGE CLUSTER.

NHTSA ID
11231702
Incident
Dec 24, 2015
Mileage
95,000 mi
Body & structure
Filed Jan 3, 2019

THE DASHBOARD HAS CRACK COMPLETELY AT THE AIRBAG AND OVER THE INSTRUMENT PANEL. THE SUV HAS DEVELOPED THESE CRACKS OVER THE LAST 2 YEARS. CRACKS KEPT EXPANDING UNTIL TOTAL SEPARATION HAS OCCURRED IF LOOSE PIECES.

NHTSA ID
11165655
Incident
Jan 3, 2019
Mileage
100,000 mi
Body & structureElectrical
Filed Apr 29, 2018

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

NHTSA ID
11090879
Incident
Apr 23, 2018
Mileage
85,000 mi
Body & structure
Filed Feb 12, 2018

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. THE CONTACT STATED THAT THE REAR HATCH CAME DOWN WITH FORCE WITHOUT WARNING. THE LATCH BUTTON WAS APPLIED, BUT FAILED TO PREVENT THE HATCH FROM COMING DOWN. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR

NHTSA ID
11072307
Incident
Feb 1, 2018
Mileage
70,000 mi
AirbagsBody & structure
Filed Jul 17, 2017

THERE IS A LARGE CRACK IN THE DASHBOARD. THE CRACK IS LOCATED OVER THE AREA OVER THE DRIVER'S AIR BAG WHICH IS A SAFETY CONCERN. IF THE AIR BAG WOULD DEPLOY, BROKEN PIECES OF PLASTIC COULD HARM THE DRIVER AS THE SAFETY FEATURES ARE WEAKENED. CRACK OCCURRED WHEN VEHICLE WAS PARKED IN A GARAGE. NO ONE , NOTHING CAUSED THE DASHBOARD TO CRACK, IT IS A DEFECT.

NHTSA ID
11005909
Incident
Jun 1, 2017
Mileage
72,500 mi
Body & structure
Filed Jul 11, 2017

MY 2011 GMC YUKON XL DENALI, DASHBOARD HAS CRACKED OUT OF NOWHERE I GOT IN IT ONE DAY AND IT WAS THERE I NOTICED IT, UP THE DRIVER SIDE HUMP ON THE DASHBOARD, AND BESIDE THE PASSENGER AIRBAG, THIS IS A SAFETY HAZARD WHAT IF I GET INTO A WRECK PIECES OF DASHBOARD WOULD GO FLYING EVERYWHERE, I HAVE EVEN CONTACTED GMC ABOUT THIS ISSUE AND THEY DON'T CARE, I HAVE ATTEMPTED TO GLUE THE DASH BACK TOGETHER BUT IT'S STILL SPREADING, THE MORE I DRIVE THE VEHICLE THE MORE IT SPREADS.

NHTSA ID
11004343
Incident
Jul 8, 2017
Mileage
99,000 mi
Body & structure
Filed Jun 15, 2017

MY DASHBOARD BEGAN TO CRACK AROUND THE PASSENGER AIRBAG. THE CRACKING WAS UNPROVOKED. THE CAR IS CLEAN, AND ONLY HAS 66K MILES ON IT. IN ADDITION, ONE OF THE CLIPS RECEPTICALS ON THE DASHBOARD THAT THE UPPER TRIM PANEL CONNECTS TO BROKE (IN THE CENTER PART OF THE DASHBOARD). NO IN ADDITION TO THE LARGE CRACK, THE DASH BOARD NOW RATTLES. I DO NOT HAVE PICTURES HANDY DURING THE TIME OF THIS SUBMITTER BUT I CAN PROVIDE THEM. 100'S OF OTHER HAVE ALSO HAD THIS PROBLEM, THERE ARE FACEBOOK PAGES AND VARIOUS PERTITIONS.

NHTSA ID
10995285
Incident
May 3, 2017
Mileage
66,000 mi
Body & structure
Filed Apr 26, 2017

CRACKED DASH - IN THE EVENT OF AIRBAG DEPLOYMENT, BROKEN PIECES OF THE PLASTIC DASH WILL BECOME PROJECTILES IN THE PASSENGER AREA.

NHTSA ID
10980905
Incident
Apr 8, 2017
Mileage
95,050 mi
Body & structure
Filed Jan 17, 2017

WE HAVE OWNED BOTH A 2007 GMC YUKON SLT AND A 2011 GMC YUKON XL DENALI. IN BOTH VEHICLES, WE HAVE STARTED THE CAR ON AN EXTREME WEATHER DAY (COLD IN THE 2007, HEAT IN THE 2011) AND HEARD A LOUD CRACK. AFTER INSPECTING THE DASHBOARD, THERE IS A LARGE CRACK ON THE DRIVERS SIDE ABOVE THE STEERING WHEEL. SINCE THEN, IT HAS EXPANDED TO THE PASSENGER SIDE BY THE AIRBAG. THE DASH WOBBLES WHERE IT IS CRACKED WHEN DRIVING AND MAKES SOME NOISE. IF WE WERE IN A WRECK, I AM CONCERNED THAT THE PLASTIC WOULD CRACK WHEN THE AIRBAG DEPLOYS AND SEND SHRAPNEL THROUGH THE CAR. *TR

NHTSA ID
10945656
Incident
Jun 16, 2016
Body & structure
Filed Dec 5, 2016

THE DASH STARTED TO CRACK - I CHECKED WITH GM (SERVICE) - AND THEY SAID THAT THIS IS A COMMON PROBLEM - I SPOKE TO GM AND THEY WILL NOT ACKNOWLEDGE THE ISSUE (EVEN THOUGH THEIR SERVICE DEPARTMENT KNOW THAT THERE IS AN ISSUE). GM WILL NOT SUPPORT ME ON THIS PROBLEM

NHTSA ID
10929959
Incident
Oct 13, 2016
Mileage
68,000 mi
AirbagsBody & structure
Filed Oct 8, 2016

THE DASHBOARD HAS CRACKED IN TWO SEPARATE PLACE. I AM EXTREMELY CONCERNED THAT SHOULD THE PASSENGER AIR BAG DEPLOY THAT THE SECTION OF DASH NOW UNATTACHED WILL BE SEND FLYING INTO THE PASSENGER COMPARTMENT CAUSING A FATAL WOUND. THIS IS NOW THE 2ND VEHICLE I HAVE PURCHASED WHERE THIS HAS OCCURRED. THERE IS AN OBVIOUS SAFETY DEFECT IN THE DASHBOARD OF THE FULL SIZE GM TRUCK/SUV PLATFORM AND A RECALL SHOULD BE ISSUED. THE VEHICLE WAS STATIONARY OVERNIGHT WHEN THIS CRACKING OCCURRED BOTH TIMES.

NHTSA ID
10914897
Incident
Oct 16, 2013
Mileage
41,000 mi
Body & structure
Filed Sep 8, 2016

MY DASHBORD IS CRACKING. GETTING WORSE. GMC NEEDS TO DEAL WITH THIS PROBLEM. I2 PEOPLE THAT I WORK WITH ALSO HAVE GM TRUCKS/SUV AND THEY ARE ALSO CRACKING IN THE SAME AREA. MAKE THESE COMPANIES STEP UP AND TAKE CARE OF THIS ISSUE PLEASE.

NHTSA ID
10904805
Incident
Dec 1, 2015
Mileage
45,000 mi
Body & structure
Filed Jun 16, 2016

2011 YUKON XL (GARAGED IT'S ENTIRE LIFE AND WELL CARED FOR) HAD CRACK IN DASH APPEAR IN JAN 2016 WHICH QUICKLY SPREAD FROM BACK TO FRONT CAUSING THE DASH TO BECOME TWO PIECES. DEALER ONLY OFFERED TO "DISCOUNT" A REPAIR SINCE OUT OF WARRANTY.

NHTSA ID
10874542
Incident
Jan 4, 2016
Mileage
60,000 mi
Body & structure
Filed Jun 4, 2016

DASHBOARD HAS CRACKED IN SEVERAL PLACES FROM ABOVE THE DRIVE SIDE INSTRUMENT PANEL AND SURROUNDING THE AIR BAG LOCATION. CONCERNED THAT IN AN AIR BAG DEPLOYMENT, PIECES OF THE DASH MAY BE PROJECTED THROUGHOUT THE INTERIOR CAUSING INJURY.

NHTSA ID
10872526
Incident
Jun 1, 2015
Mileage
80,000 mi
Body & structure
Filed Apr 29, 2016

DASHBOARD CRACKED TOP LEFT OF PASSENGER SIDE AIRBAG AND ON RIGHT SIDE OF HUMP OVER STEERING WHEEL. I TOOK TO DEALERSHIP, THEY SAID NO RECALL, I CALLED GMC AND TOLD THEM IT WAS A SERIOUS SAFETY ISSUE AS ITS SEEMS LIKE THE DASHBOARD IS GOING TO FALL INTO THE STEERING COLUMN AND EVEN MAKE THE AIR BAG NOT FUNCTION PROPERLY. THEY SAID I AM OUTSIDE OF WARRANTY (AND SAID THEY HAVE HAD TONS OF PROBLEMS WITH THIS ISSUE) . VEHICLE IS WELL MAINTAINED AND ONLY 53K MILES.

NHTSA ID
10862249
Incident
Apr 29, 2016
Body & structure
Filed Apr 8, 2016

"TAKATA RECALL" CRACKS ON THE FRONT DASHBOARD ON THE RIGHT AND LEFT. COULD CAUSE SAFETY ISSUES WHEN AIRBAGS DEPLOY.

NHTSA ID
10854376
Incident
Nov 1, 2015
Mileage
74,000 mi
Body & structure
Filed Oct 21, 2015

BOTH THE DRIVER SIDE AND FRONT PASSENGER SIDE EXTERIOR DOOR HANDLES SEPARATED FROM THE DOOR PANEL, COMPROMISING THE PROTECTION OF THE VEHICLE AND THE ABILITY TO ENTER AND EXIT THE VEHICLE PROPERLY.

NHTSA ID
10785164
Incident
Oct 21, 2015
Mileage
76,000 mi
Body & structure
Filed Aug 20, 2015

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD STARTED TO SHAKE VIOLENTLY. THE CONTACT OBSERVED THAT THERE WAS A HUGE CRACK ON THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ID
10750127
Incident
Aug 16, 2015
Mileage
55,000 mi
AirbagsBody & structure
Filed Jan 4, 2015

MY DASHBOARD IS SEVERELY CRACKED AROUND THE PASSENGER SIDE AIRBAG AND CLUSTER, WHICH A MAY CAUSE MALFUNCTIONING OF THE AIR-BAG. I HAVE DONE NUMEROUS SEARCHES ON THE INTERNET AND I AM SEEING THIS SAME COMPLAINT OVER AND OVER. I AM VERY CURIOUS WITH IT HAPPENING SO MUCH WHY THIS HAS NOT BEEN RECALLED AND GMC TAKEN CARE OF THIS PROBLEM. I AM EXTREMELY WORRIED ABOUT SAFETY AND THE HIGH COST OF REPAIRING THIS MYSELF, BUT I KNOW IT NEEDS TO BE TAKEN CARE OF. I'VE OWNED GMC VEHICLES FOREVER AND HAVE BEEN VERY HAPPY, UP UNTIL THIS POINT. I THINK THE COMPANY NEEDS TO ADDRESS THIS PROBLEM, AND QUICKLY. *TR

NHTSA ID
10669914
Incident
Oct 31, 2014
Mileage
54,000 mi
Body & structure
Filed Mar 12, 2014

DASHBOARD SEVERELY CRACKED AROUND AIRBAG AND CLUSTER, AND MAY CAUSE MALFUNCTIONING OF AIR-BAG. ALSO,THERE ARE COUNTLESS COMPLAINTS REPORTED FOR SAME PROBLEM, DASHBOARD CRACKS, IN INTERNET AND MOST OF THEM WORRIED ABOUT THE SAFETY AND HIGH COST REPLACEMENT. *TR

NHTSA ID
10568838
Incident
Mar 11, 2014
Mileage
31,022 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .