Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 GMC Yukon Denali Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
TAKATA RECALL: I AM WANTING TO KNOW WHEN THE RECALL WILL HAVE A REMEDY? I HAD AN ACCIDENT IN DEC 2016 AND THE AIR BAGS DIDN'T DEPLOY. I HAD A PRETTY SEVERE WRECK RUNNING INTO 3 VEHICLES WITH SUBSTANTIAL FRONT END DAMAGE INCLUDING BROKEN TIRE ROD. BELOW IS JUST A PICTURE OF THE DAMAGE. BODY SHOP WAS IN DISBELIEF THAT THE AIRBAGS DIDN'T DEPLOY??
"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.
TAKATA RECALL GM RECALL 49151 TO REPLACE THE PASSENGER SIDE AIR BAG INFLATOR. THIS HAS YET TO BE RESOLVED, NO FURTHER NOTICE HAS BEEN MADE OF ANY ACTIONS, AND RESEARCH OF THE MATTER INDICATES THAT 'INCOMPLETE REMEDY NOT YET AVAILABLE'. AFTER ALL THIS TIME, AND THAT NOTICE WAS MADE JULY 2016, THE CONDITION HAD BEEN INVESTIGATED BY THE NHTSA AND FOUND NO SOLUTION. THAT IS UNACCEPTABLE! MY WIFE, MY KIDS, MY FRIENDS TRAVEL IN THAT SEAT. WHAT HAPPENS TO THEM IF THIS UNIT IGNITES WITH OR WITHOUT A COLLISION TYPE SITUATION, AND THEY GET SEVERELY BURNT, OR MAIMED BY THIS DEVICE WHICH IS APPARENTLY DEGRADING EACH YEAR THEY DELAY. WHAT ALTERNATIVES DO I HAVE NOW, JUST WAIT FOR IT TO EXPLODE? I REALLY THINK THIS HAS GONE FAR TO LONG ALREADY, AND NEEDS IMMEDIATE ACTION BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU.
MY DASH HAS BEEN SLOWLY CRACKING, THE CRACK IS NOW IN TWO PLACES, BY THE AIR BAG AND STEERING WHEEL AND HAS COMPLETELY RELEASED SO IT VIBRATES THE WHOLE TIME I'M DRIVING. JUST THIS WEEK THE AIRBAG LIGHT IS NOW COMING ON TOO.
TAKATA RECALL DASH BOARD HAS CRACKED DESPITE BEING WELL CARED FOR.GMC WANTS $1500 TO REPLACE! A CRACKED DASHBOARD, PARTICULARLY ONE THAT IS DAMAGED AROUND THE PASSENGER-SIDE AIRBAG, CAN YIELD FLYING PROJECTILES IN THE EVENT THAT AN ACCIDENT TRIGGERS THE AIRBAG TO DEPLOY.
DASH CRACKING. CRACKS INITIATED FROM LOOSE SPEAKER MOUNT LOAD. CRACKED FIRST AT THE PS AIRBAG, THEN AT THE DS GAUGE CLUSTER.
TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.
TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.
TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE PASSENGER AIR BAG AS INDICATED IN THE LETTERS I HAVE RECEIVED. THIS IS DATED JULY 2016. I CONTACTED MY LOCAL GMC DEALER, WHERE I PURCHASED THE VEHICLE, ABOUT GETTING A REPLACEMENT. (NOVEMBER 13, 2017) THE SERVICE DEPARTMENT TOLD ME THAT IT WAS SAFE. THOSE WERE HER EXACT WORDS. SHE ALSO STATED THAT GMC WAS CONDUCTING THEIR OWN SAFETY TESTING TO ENSURE THAT THEY AGREE WITH TAKATA IN THAT THE AIRBAG IS UNSAFE. SHE SAID THAT MY VEHICLE WAS SAFE TO DRIVE AND THAT THEY WOULD CONTACT US WHEN THE TESTING WAS DONE. I TOLD HER TO SEND ME THAT RESPONSE IN AN EMAIL. NATURALLY, SHE SAID THAT SHE COULD NOT BECAUSE THEY HAD NOT REACHED A RESOLUTION YET. MY LOCAL GMC DEALER IS COURTESY GMC IN LAFAYETTE, LA. 337-355-4827
TAKATA RECALL - PRODUCT NOT AVAILABLE. DASHBOARD CRACKING IN MULTIPLE PLACES AROUND AIRBAG WITH NORMAL USE AND SUN SHADE USED. GMC REFUSES TO REPAR.
THERE IS A LARGE CRACK IN THE DASHBOARD. THE CRACK IS LOCATED OVER THE AREA OVER THE DRIVER'S AIR BAG WHICH IS A SAFETY CONCERN. IF THE AIR BAG WOULD DEPLOY, BROKEN PIECES OF PLASTIC COULD HARM THE DRIVER AS THE SAFETY FEATURES ARE WEAKENED. CRACK OCCURRED WHEN VEHICLE WAS PARKED IN A GARAGE. NO ONE , NOTHING CAUSED THE DASHBOARD TO CRACK, IT IS A DEFECT.
OUR YUKON HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIRBAG, AND ALSO A VERY LARGE CRACK ON THE INSTRUMENT PANEL HUMP OF THE DASH. THIS CRACK CONTINUES TO LENGTHEN DAILY. WE HAVE REAL FEARS OF THE PLASTIC BREAKING APART INTO SHARP SHARDS IN THE CASE OF AN ACCIDENT. I WORRY ABOUT MY TEENAGERS RIDING IN THE FRONT SEAT AS I DON'T WANT THEM INJURED. ADDITIONALLY WE HAVE CONCERNS ABOUT THE CRACK NEAR THE AIRBAG BREAKING THE DASH INTO PIECES IF THE AIRBAG INFLATES. WE RECEIVED THE TAKATA AIRBAG RECALL OVER A YEAR AGO, AND ARE STILL WAITING FOR REPLACEMENT. WE ARE MEMBERS OF A FACEBOOK GROUP WITH 6,200+ MEMBERS, ALL WITH CRACKS IN GM VEHICLES IN THE EXACT LOCATION. GM DENIES THAT THIS IS A DEFECTIVE PART AND TRIES TO BLAME THE ISSUE ON CAR BEING IN THE HOT SUN, USE OF ARMOR ALL, ETC... BUT IT SEEMS TO ME IF EVERYONE HAS THE EXACT SAME ISSUE, IT'S A MANUFACTURING DEFECT. WE ALSO OWN A 2008 GMC YUKON DENALI XL WITH AN IDENTICAL CRACK AT THE AIRBAG CORNER.
SEVERELY CRACKED DASHBOARD IN MULTIPLE PLACES. EXTREMELY CONCERNED ABOUT THE SAFETY OF MY FAMILY SHOULD THE AIRBAG INFLATE, OR DUE TO THE CRACKING IF IT WOULD EVEN OPERATE PROPERLY. THE CRACK GETS WORSE EVERY DAY DUE TO THE CONTINUOUS VIBRATING OF THE ENTIRE DASHBOARD WHILE DRIVING. PLEASE REMEDY THIS BEFORE SOMEONE GETS SEVERELY INJURED OR WORSE. THIS IS A FAMILY VEHICLE, MOSTLY DRIVEN BY FAMILIES WITH 3 OR MORE CHILDREN, PLEASE CONSIDER THIS STRONGLY AND FIX THIS PROBLEM IMMEDIATELY.
CRACK IN DASH OVER PASSENGER SIDE AIRBAG
DASHBOARD CRACKING AROUND AIRBAG AND WE ALSO HAVE A RECALL REGARDING THE AIRBAG BUT NO REMEDY
THE DASHBOARD HAS CRACKED IN TWO SEPARATE PLACE. I AM EXTREMELY CONCERNED THAT SHOULD THE PASSENGER AIR BAG DEPLOY THAT THE SECTION OF DASH NOW UNATTACHED WILL BE SEND FLYING INTO THE PASSENGER COMPARTMENT CAUSING A FATAL WOUND. THIS IS NOW THE 2ND VEHICLE I HAVE PURCHASED WHERE THIS HAS OCCURRED. THERE IS AN OBVIOUS SAFETY DEFECT IN THE DASHBOARD OF THE FULL SIZE GM TRUCK/SUV PLATFORM AND A RECALL SHOULD BE ISSUED. THE VEHICLE WAS STATIONARY OVERNIGHT WHEN THIS CRACKING OCCURRED BOTH TIMES.
DASH HAS CRACKED ALMOST IN HALF ABOVE THE INSTRUMENT CLUSTER. AM CONCERNED ABOUT AIR BAG DEPLOYMENT BEING COMPROMISED OR SENDING SHARDS INTO THE PASSENGER COMPARTMENT.
DASH IS CRACKING AND CONNECTS TO AIRBAG. CONCERNED THAT IT WILL EFFECT AIRBAG DEPLOYMENT. SAFETY ISSUE.
TAKATA RECALL WE RECEIVED A RECALL LETTER AND SCHEDULED AN APPOINTMENT WITH BECK AND MASTEN FOR TODAY TO HAVE THIS ADDRESSED. I WAS CONTACTED THIS MORNING AND TOLD THAT NO PARTS ARE AVAILABLE AND MY APPOINTMENT WAS CANCELLED. WE CONTACTED GM AND SPOKE WITH MARY, THEN SHANE AND FINALLY BRENDA AND WE WERE TOLD THAT UNTIL THERE WAS AN "EVENT" (WHICH I INTERPRETED AS A DEATH) THAT THERE WAS NOTHING THAT GMC WOULD DO TO REMEDY THE ISSUE. BRENDA REFUSED TO ESCALATE ANY FURTHER IN GM AFTER BEING ASKED 7 TIMES FOR HER BOSS'S INFORMATION.
DASH CRACK NEAR AIRBAG IS A SAFETY HAZARD IN THE EVENT OF AN ACCIDENT (SHRAPNEL OR POPPED BAG).
THE CRACK IN MY DASH IS NOW FROM THE AIRBAG TO THE VENT. IT HAS CRACKED COMPLETELY THROUGH. I AM CONCERNED IT WILL CAUSE MY PASSENGER SIDE AIRBAG TO DEPLOY.
WE BOUGHT OUR USED GMC YUKON DENALI XL IN NOVEMBER 2015. IN MAY WE NOTICED THE UPPER LEFT DASHBOARD OF THE PASSENGER SIDE UPPER LEFT CORNER NEXT TO AIRBAG HAS A FEW CRACKS IN IT. MY HUSBAND STARTED OUR CAR TO DRIVE IT TODAY AND THE PIECE THAT CRACKED COMPLETELY FELL INTO THE DASHBOARD LEAVING A 1" HOLE. I AM CONCERNED THAT IT WILL EFFECT THE AIRBAG AND WHAT OTHER EFFECTS IT MAY HAVE ON THE DASHBOARD ITSELF IN A SAFETY RELATED WAY.
OUR 2011 GMC YUKON DENALI XL HAS DEVELOPED LARGE CRACKS IN THE DASHBOARD. ONE IS LOCATED BEHIND THE INSTRUMENT PANEL AND AT THE CORNER OF THE AIRBAG. WE HAVE CONCERNS IF THE PASSENGER SIDE AIRBAG EVER DEPLOYS, SHARP PIECES OF THE BROKEN DASH MAY BREAK LOOSE AND INJURE PASSENGERS IN OUR VEHICLE.
THERE ARE 2 CRACKS ON THE FRONT DASHBOARD - ONE ON THE RIGHT AND ONE ON THE LEFT. OUR FEAR IS THAT IF THE AIRBAGS DEPLOY THE DASH WILL FLY UP AND INJURE THE PASSENGERS IN THE CAR. WE HAVE 4 CHILDREN IN CAR SEATS IN THE VEHICLE WITH US.
THERE IS A CRACK IN THE DASH NEXT TO THE RIGHT SIDE AIR BAG. I AM CONCERNED IT COULD CONTINUE GROWING AND CAUSE THE AIR BAG TO DEPLOY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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