RoadVitals

2011 GMC Yukon Denali Xl Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
69
Latest Jan 26, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 12, 2014

What this page shows

Our database holds 69 NHTSA owner-reported complaints for the 2011 GMC Yukon Denali Xl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 69 · page 1 of 3

Electrical
Filed Jan 26, 2020

VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NO WARNING SIGNALS AND HAPPENED MULTIPLE TIMES OVER THE COURSE OF THE DAY. SPEED WAS 70 MPH

NHTSA ID
11302086
Incident
Jan 26, 2020
Mileage
149,600 mi
Body & structure
Filed Jul 14, 2019

MULTIPLE CRACKS ON THE DASHBOARD. FIRST, BY THE PASSENGER AIRBAG, AND THEN ON THE DRIVER'S SIDE, ABOVE THE GAUGE CLUSTER.

NHTSA ID
11231702
Incident
Dec 24, 2015
Mileage
95,000 mi
Engine
Filed Jul 7, 2019

ONE WEEK AFTER PURCHASING THE VEHICLE I BROKE DOWN DUE TO AN OIL PRESSURE SENSOR. TWO WEEKS AFTER THAT I BROKE DOWN (STALLED OUT IN THE ROAD) DUE TO 2 LIFTERS COLLAPSING AND THE CAMSHAFT BEING DAMAGED. AFTER REPLACING ALL LIFTERS, THE CAMSHAFT, SPARK PLUGS AND WIRES, AS WELL AS ANOTHER OIL PRESSURE SENSOR JUST IN CASE THE OTHER ONE WAS BAD I STILL HAVE LOW OIL PRESSURE. THIS COST $3,000.00! I LEFT THE SHOP AND BROKE DOWN ON MY WAY HOME WITH A FLASHING ENGINE LIGHT AND THE STABILITRAK LIGHT AND MESSAGE FLASHING. IT SHOOK SO HARD I THOUGHT IT WOULD EXPLODE IN THE ROAD AND THEN STALLED OUT! IT WAS TOWED BACK TO THE SHOP WHERE IT CONTINUES TO SIT. ITS BEEN THERE 3 WEEKS. ITS BEEN AT THE SHOP LONGER THAN I'VE GOTTEN TO DRIVE IT. AFTER GOOGLING WHAT MIGHT BE CAUSING THE PROBLEM IT APPEARS THIS IS NOT UNCOMMON AND GMC/CHEVROLET IS WELL AWARE OF THE FAULTY ENGINE. THOUSANDS OF POSTS ARE ON DIFFERENT SITES COMPLAINING HOW EVEN THOUGH THEY HAVE PUT THEIR VEHICLE IN THE SHOP AND HAD THE REPAIRS DONE, THERE IS SOMETHING IN THE ENGINE THAT CAUSING THE ISSUES AGAIN! THE MANUFACTURER IS WELL AWARE THEY ARE PUTTING LIVES AT RISK REPEATEDLY AND CAUSING FINANCIAL HARDSHIPS FOR THE CONSUMER BUT IT IS OBVIOUS THEY ARE CONCERNED ONLY ABOUT THEIR BOTTOM LINE AND NOT LIVES.

NHTSA ID
11229916
Incident
Jun 12, 2019
Mileage
188,000 mi
Filed Jun 16, 2019

DASH IS CRACKED. NOT FROM ANY DAMAGE, IT JUST CRACKED ON IT'S OWN.

NHTSA ID
11220399
Incident
Aug 21, 2018
Mileage
67,000 mi
Airbags
Filed Apr 28, 2019
Crash reported2 injuries reported

TAKATA RECALL: I AM WANTING TO KNOW WHEN THE RECALL WILL HAVE A REMEDY? I HAD AN ACCIDENT IN DEC 2016 AND THE AIR BAGS DIDN'T DEPLOY. I HAD A PRETTY SEVERE WRECK RUNNING INTO 3 VEHICLES WITH SUBSTANTIAL FRONT END DAMAGE INCLUDING BROKEN TIRE ROD. BELOW IS JUST A PICTURE OF THE DAMAGE. BODY SHOP WAS IN DISBELIEF THAT THE AIRBAGS DIDN'T DEPLOY??

NHTSA ID
11204291
Incident
Dec 14, 2016
Mileage
50,000 mi
Airbags
Filed Apr 10, 2019

"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.

NHTSA ID
11195418
Incident
Apr 2, 2019
Mileage
177,895 mi
Airbags
Filed Mar 22, 2019

TAKATA RECALL GM RECALL 49151 TO REPLACE THE PASSENGER SIDE AIR BAG INFLATOR. THIS HAS YET TO BE RESOLVED, NO FURTHER NOTICE HAS BEEN MADE OF ANY ACTIONS, AND RESEARCH OF THE MATTER INDICATES THAT 'INCOMPLETE REMEDY NOT YET AVAILABLE'. AFTER ALL THIS TIME, AND THAT NOTICE WAS MADE JULY 2016, THE CONDITION HAD BEEN INVESTIGATED BY THE NHTSA AND FOUND NO SOLUTION. THAT IS UNACCEPTABLE! MY WIFE, MY KIDS, MY FRIENDS TRAVEL IN THAT SEAT. WHAT HAPPENS TO THEM IF THIS UNIT IGNITES WITH OR WITHOUT A COLLISION TYPE SITUATION, AND THEY GET SEVERELY BURNT, OR MAIMED BY THIS DEVICE WHICH IS APPARENTLY DEGRADING EACH YEAR THEY DELAY. WHAT ALTERNATIVES DO I HAVE NOW, JUST WAIT FOR IT TO EXPLODE? I REALLY THINK THIS HAS GONE FAR TO LONG ALREADY, AND NEEDS IMMEDIATE ACTION BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU.

NHTSA ID
11190917
Incident
Jul 1, 2016
Mileage
92,000 mi
Airbags
Filed Mar 6, 2019

MY DASH HAS BEEN SLOWLY CRACKING, THE CRACK IS NOW IN TWO PLACES, BY THE AIR BAG AND STEERING WHEEL AND HAS COMPLETELY RELEASED SO IT VIBRATES THE WHOLE TIME I'M DRIVING. JUST THIS WEEK THE AIRBAG LIGHT IS NOW COMING ON TOO.

NHTSA ID
11184490
Incident
Feb 4, 2019
Airbags
Filed Mar 4, 2019

TAKATA RECALL DASH BOARD HAS CRACKED DESPITE BEING WELL CARED FOR.GMC WANTS $1500 TO REPLACE! A CRACKED DASHBOARD, PARTICULARLY ONE THAT IS DAMAGED AROUND THE PASSENGER-SIDE AIRBAG, CAN YIELD FLYING PROJECTILES IN THE EVENT THAT AN ACCIDENT TRIGGERS THE AIRBAG TO DEPLOY.

NHTSA ID
11184193
Incident
Jan 8, 2019
Mileage
120,000 mi
Body & structure
Filed Jan 3, 2019

THE DASHBOARD HAS CRACK COMPLETELY AT THE AIRBAG AND OVER THE INSTRUMENT PANEL. THE SUV HAS DEVELOPED THESE CRACKS OVER THE LAST 2 YEARS. CRACKS KEPT EXPANDING UNTIL TOTAL SEPARATION HAS OCCURRED IF LOOSE PIECES.

NHTSA ID
11165655
Incident
Jan 3, 2019
Mileage
100,000 mi
Filed Dec 9, 2018

DASHBOARD CRACKED - GMC YUKON DENALI XL DASHBOARD IS CRACKING. CONCERNED ABOUT THE SAFETY HAZARD OF THE DISPLACED DASHBOARD AND THE ABILITY OF THE PASSENGER SIDE AIRBAG TO DEPLOY WITHOUT SENDING SHARDS OF DASHBOARD INTO THE PASSENGER'S FACE, NECK AND UPPER BODY.

NHTSA ID
11157146
Incident
Dec 9, 2018
Mileage
145,000 mi
Airbags
Filed Nov 19, 2018

DASH CRACKING. CRACKS INITIATED FROM LOOSE SPEAKER MOUNT LOAD. CRACKED FIRST AT THE PS AIRBAG, THEN AT THE DS GAUGE CLUSTER.

NHTSA ID
11152610
Incident
Nov 18, 2015
Electrical
Filed Oct 29, 2018

WHILE DRIVING THE VEHICLE, THE DOOR LOCKS BEGAN TO CYCLE, NAV SYSTEM AND RADIO ON AND OFF. AFTER STOPPED, REMOTE CAR LOCK INOPERATIVE, TRIED TO START VEHICLE AND THERE WAS NO INDICATION OF ANY ELECTRICAL POWER WITH THE KEY ON....I THOUGHT IS WAS A DEAD BATTERY. AFTER CYCLING THE IGNITION KEY SEVERAL TIMES, ELECTRICAL POWER CAME BACK TO 'NORMAL' AND I WAS ABLE TO DRIVE THE CAR HOME WITH MY WIFE AND GRANDDAUGHTER. THE SVC AIR BAG LIGHT WAS ON AND I TOOK IT STRAIGHT TO THE GMC DEALER FOR DIAGNOSIS AND REPAIR. THE SERVICE ADVISER IMMEDIATELY KNEW OF THE PROBLEM.....BAD BATTERY CABLES THAT EITHER HAVE INTERNAL CORROSION OR BREAK. $594 REPAIR BILL TO FIX THE PROBLEM. HE SAID HE SEES ABOUT ONE VEHICLE PER WEEK WITH THIS PROBLEM AND THE ISSUE IS WELL PRESENTED ON YOUTUBE BY MANY VIDEOS DESCRIBING THE PROBLEM. SUBSTANDARD BATTERY CABLES ARE BEING USED ON THESE VEHICLES AND AFTER A SHORT PERIOD OF TIME THEY EITHER BEGIN THE BREAK OR HAVE INTERNAL CORROSION AND BEGIN TO SHORT THE VEHICLES CONTROLLING COMPUTERS. THIS IS A SAFETY ISSUE AS IT CAN OCCUR AT ANYTIME WHILE OPERATING THE VEHICLE AND SHOULD BE ADDRESSED ACCORDINGLY. FOR MORE INFORMATION OR QUESTIONS, YOU CAN CONTACT ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11143669
Incident
Oct 24, 2018
Mileage
99,072 mi
Airbags
Filed Sep 9, 2018

TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

NHTSA ID
11128365
Incident
Apr 30, 2018
Mileage
95,000 mi
Filed May 7, 2018

MY 2011 GMC YUKON XL DENALI HAS BEEN GARAGE KEPT SINCE IT WAS NEW. CRACKS HAVE DEVELOPED ON THE DASHBOARD, AND ACCORDING TO MULTIPLE SOURCES, IS THE RESULT OF A MANUFACTURER DEFECT. I AM CONCERNED THAT THE CRACKS MAY BE MORE THAN JUST AN UNSIGHTLY COSMETIC ISSUE AND MAY PROVE PROBLEMATIC IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. THE CRACKS OCCURRED WHEN THE VEHICLE WAS STATIONARY, INSIDE THE GARAGE. I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS AND AVENUES. EACH TIME, I AM EITHER IGNORED OR TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE THE VEHICLE IS OUT FROM UNDER WARRANTY. I TOOK THE VEHICLE TO A GM DEALER AND WAS QUOTED A PRICE OF $1,000 TO REMEDY THE ISSUE. BETWEEN THE DASH BOARD CRACKS AND THE TAKATA INFLATOR RECALL, FOR WHICH A SOLUTION HAS YET TO BE ISSUED, I AM GRAVELY CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THIS VEHICLE.

NHTSA ID
11092208
Incident
Apr 23, 2018
Mileage
105,000 mi
Body & structureElectrical
Filed Apr 29, 2018

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

NHTSA ID
11090879
Incident
Apr 23, 2018
Mileage
85,000 mi
AirbagsEngine
Filed Feb 23, 2018

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

NHTSA ID
11074579
Incident
Feb 16, 2018
Mileage
112,097 mi
Filed Feb 17, 2018

TWO DASHBOARD CRACKS. FIRST CRACK LOCATED AT PASSENGER AIRBAG AND SECOND CRACK LOCATED ON DASHBOARD ABOVE INSTRUMENT CLUSTER ON DRIVER SIDE. DASHBOARD MAY BREAK APART IF AIRBAG EVER DEPLOYED.

NHTSA ID
11073349
Incident
Feb 9, 2018
Mileage
75,300 mi
Body & structure
Filed Feb 12, 2018

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. THE CONTACT STATED THAT THE REAR HATCH CAME DOWN WITH FORCE WITHOUT WARNING. THE LATCH BUTTON WAS APPLIED, BUT FAILED TO PREVENT THE HATCH FROM COMING DOWN. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR

NHTSA ID
11072307
Incident
Feb 1, 2018
Mileage
70,000 mi
ElectricalInterior & seats
Filed Jan 24, 2018
Fire reported

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

NHTSA ID
11064603
Incident
Dec 9, 2017
Mileage
100,000 mi
Airbags
Filed Jan 17, 2018

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE PASSENGER AIR BAG AS INDICATED IN THE LETTERS I HAVE RECEIVED. THIS IS DATED JULY 2016. I CONTACTED MY LOCAL GMC DEALER, WHERE I PURCHASED THE VEHICLE, ABOUT GETTING A REPLACEMENT. (NOVEMBER 13, 2017) THE SERVICE DEPARTMENT TOLD ME THAT IT WAS SAFE. THOSE WERE HER EXACT WORDS. SHE ALSO STATED THAT GMC WAS CONDUCTING THEIR OWN SAFETY TESTING TO ENSURE THAT THEY AGREE WITH TAKATA IN THAT THE AIRBAG IS UNSAFE. SHE SAID THAT MY VEHICLE WAS SAFE TO DRIVE AND THAT THEY WOULD CONTACT US WHEN THE TESTING WAS DONE. I TOLD HER TO SEND ME THAT RESPONSE IN AN EMAIL. NATURALLY, SHE SAID THAT SHE COULD NOT BECAUSE THEY HAD NOT REACHED A RESOLUTION YET. MY LOCAL GMC DEALER IS COURTESY GMC IN LAFAYETTE, LA. 337-355-4827

NHTSA ID
11063293
Incident
Jul 1, 2016
Mileage
60,000 mi
Airbags
Filed Nov 5, 2017

TAKATA RECALL - PRODUCT NOT AVAILABLE. DASHBOARD CRACKING IN MULTIPLE PLACES AROUND AIRBAG WITH NORMAL USE AND SUN SHADE USED. GMC REFUSES TO REPAR.

NHTSA ID
11043606
Incident
Oct 1, 2017
Mileage
114,000 mi
Filed Aug 10, 2017

I AM HAVING MANY PROBLEMS WITH THE GEAR WHEN I PLACE IT ON PARK THEN WHEN I TRY TO MOVE IT TO DRIVE OR REVERSE IT IS STUCK AND WONT MOVE FROM PARK.. ALSO DASH CRACK NEEDS TO BE REPAIRED. AT COST OF GMC, PLEASE HELP ME

NHTSA ID
11014533
Incident
Jan 1, 2017
Filed Aug 4, 2017

ALL 3 OF MY GM VEHICLES HAVE CRACKS IN THE DASHES. ALL THREE IN THE SAME LOCATION OF THE UPPER RIGHT PANEL AND THEN IN OTHER PLACES.

NHTSA ID
11012764
Incident
Aug 1, 2014
Mileage
50,000 mi
Filed Aug 4, 2017

DASH IS CRACKED ON ALL 3 OF MY GM VEHICLES MADE IN 2011

NHTSA ID
11012760
Incident
Aug 1, 2014
Mileage
20,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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