2002 GMC Yukon Denali Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Yukon Denali, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1961.3%
- Electrical39.7%
- Airbags39.7%
- Fuel system13.2%
- Seat belts13.2%
- Steering13.2%
- Suspension13.2%
- Body & structure13.2%
- Engine13.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
FOR THE SECOND TIME IN AN APPROXIMATE 12 MONTH PERIOD, I HAD TO REPLACE A BRAKE LINE FAILURE. UNTIL NOW, I DIDN'T KNOW THAT GM HAS A "REPLACEMENT REBUILD KIT". HOWEVER, THE FIRST TIME MY SISTER WAS DRIVING AND HAD A BRAKE FAILURE WITH A CAR LOAD OF FAMILY ABOARD, IN JACKSONVILLE FL. A NATIONALLY KNOWN COMPANY REPLACED THE PORTION OF THE BRAKE LINE THAT RUPTURED, BUT THEY DID WARN ME THAT RUST WAS RAMPART BECAUSE OF THE SALT. YESTERDAY, I WAS DRIVING TO WORK ON I495, D.C. BELTWAY AT 50 MPH, WHERE THOUSANDS OF PEOPLE TRAVEL DAILY AND I HAD ANOTHER CATASTROPHIC BRAKE FAILURE AT 50 MPH. THAT SCENARIO, JUST THINKING ABOUT IT AGAIN, SCARED ME HALF TO DEATH AND I JUST FIXED THE SAME THING LAST YEAR FOR 600.00+ AND UNEXPECTEDLY IT HAPPENS AGAIN. ONLY BY THE GRACE OF GOD, NO ONE WAS INJURED OR KILLED OR HAD SUBSTANTIAL PROPERTY DAMAGE. WHAT I FOUND OUT LATER AFTER INVESTIGATING THIS PROBLEM, AND THE SAME COMPANY WHO REPLACED THE FIRST BRAKE LINE SAID IT WOULD BE 1500.00 TO FIX A PORTION OF THE BRAKE LINE. THIS ISSUE IS WELL KNOWN BY GM AND HAS BEEN INVESTIGATED FOR 5 YEARS AND GM DID NOT DO A RECALL BECAUSE MOST WARRANTIES HAVE EXPIRED. HOWEVER, WITH THE SNOW-BELTS STATES SALTING THE ROADS HAVE DAMAGED MANY GM AND OTHER VEHICLES. FROM 1999 TO 2007 GM TRUCKS AND SUVS WERE USING NON-PV COATED BRAKE LINES. BY THESE BRAKE LINES NOT BEING COATED WITH PROTECTANT, CORROSION RUNS RAMPART ON YOUR BRAKE LINE SYSTEM, THIS IS PROBABLE IN ALL THE AFOREMENTIONED VEHICLES. I THINK THAT EVERY DEALER SHOULD DO THIS REPLACEMENT FOR THE GM RECOMMEND PRICE. I TALKED TO MY SERVICE MANAGER AT CHEVY/GM TODAY AND HE SAID GM DOESN'T OWN THIS DEALERSHIP AND THE RECOMMENDED TIME TO INSTALL (4.5 HOURS) @ 100.00 PER HOUR IS NOT REALISTIC. I SAID YOU SALE AND SERVICE THESE VEHICLES, YET NO ONE WANTS TO STEP UP TO FIX THEM UNTIL SOME GETS KILLED, THAT'S RIDICULOUS.
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED THE BRAKES, BUT THE ANTI LOCK BRAKES ACTIVATED INDEPENDENTLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT INDEPENDENTLY REMOVED THE ANTI LOCK BRAKE FUSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT THE IGNITION FAILED AND IT TOOK SEVERAL ATTEMPTS TO GET THE IGNITION SWITCH INTO THE START POSITION. THE CONTACT'S PERSONAL MECHANIC ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 148,809.
I OWN A 2002 GMC YUKON DENALI AND LITTLE BY LITTLE THE LIGHTS BEHIND THE INSTRUMENTS ON THE DASH AND STEERING WHEEL BUTTONS HAVE BLOWN OUT. THE DEALER SAID THE ONLY REPLACEMENT WOULD BE FOR THE ENTIRE UNITS AND I WOULD HAVE TO PAY FOR IT. COMPONENTS WORK FINE BUT CANNOT SEE AT NIGHT WHICH MAKES DRIVING AND TRYING TO FIGURE OUT THE INSTRUMENTS ARE DIFFICULT.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
ADD ME TO THE CHECK YOUR AIRBAG LAWSUIT
DT*: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY IN A FRONTAL IMPACT ACCIDENT AT 50 MPH. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATING PRIOR TO THE ACCIDENT. THE DEALERSHIP TOLD THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS TOTALED AS A RESULT OF THE ACCIDENT. THE CONTACT SUSTAINED. INJURIES. THE POLICE WERE NOTIFIED, AND A REPORT WAS TAKEN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO SLOW DOWN UNTIL THE BRAKE PEDAL WAS APPLIED REPEATEDLY. THE CONTACT STATED THAT PRIOR TO THE FAILURE WHILE SHIFTING FROM PARK INTO REVERSE, THE PEDAL TRAVELED TO THE FLOORBOARD UPON ENGAGEMENT. THE TECHNICIAN INFORMED THE CONTACT THAT THE ENTIRE BRAKE AND FUEL LINES WERE SEVERELY CORRODED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
CONSUMER STATED THAT ON ONE OCCASION WHILE COMING TO HER VEHICLE, SHE FOUND HER FIVE YEAR OLD SON DANGLING FROM THE SEAT BELT RETRACTOR AT THE TOP OF THE LEFT BACK SEAT DOOR. THE LEFT REAR SEAT BELT BUCKLE WAS UNATTACHED. THE SEAT BELT WAS RETRACTED AND LOCKED IN PLACE WITH THE BELT WRAPPED AROUND HIS WAIST, HE WAS INJURED DUE TO THIS INCIDENT. *SLC *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 GMC YUKON DENALI. WHILE DRIVING AT A SPEED OF 5 MPH HE SUDDENLY LOST THE POWER ASSIST IN THE STEERING WHEEL. AS PRESSURE WAS APPLIED TO THE STEERING WHEEL IT WOULD BREAK FREE TO TURN AND THEN RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 74,000. UPDATED 04-15-10 *BF THE CONSUMER STATED AFTER HAVING A CONVERSATION WITH GM AND THE DEALER A NEW POWER STEERING PUMP WAS ORDERED. THE POWER STEERING PUMP WAS REPLACED ON APRIL 13TH. UPDATED 05/05/10.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
CONSUMER NOTICED A NOISE COMING FROM RIGHT REAR OF VEHICLE INTERMITTENTLY. DEALER WAS CONTACTED, AND CHANGED THE EXHAUST SYSTEM. NOISE STOPPED FOR A WHILE, BUT RETURNED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. THE CONTACT STATED THE SPARE TIRE SEPARATED FROM THE VEHICLE WHILE DRIVING. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE SPARE TIRE CABLE FAILED TO SECURE THE DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 65,000. UPDATED 11/03/11*LJ UPDATED 11/23/11
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
CONSUMER NOTICED A NOISE COMING FROM RIGHT REAR OF VEHICLE INTERMITTENTLY. DEALER WAS CONTACTED, AND CHANGED THE EXHAUST SYSTEM. NOISE STOPPED FOR A WHILE, BUT RETURNED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .