EXTERIOR LIGHTING:HEADLIGHTS
2002 GMC Yukon Denali
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 29 NHTSA owner-reported complaints for the 2002 GMC Yukon Denali, most frequently naming the brakes, electrical and airbags categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 338 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2002 | 1 | 1 |
| Nov 2002 | 1 | 2 |
| Apr 2003 | 1 | 3 |
| Jun 2003 | 1 | 4 |
| Apr 2005 | 1 | 5 |
| Nov 2005 | 1 | 6 |
| Dec 2005 | 1 | 7 |
| Mar 2006 | 1 | 8 |
| Aug 2006 | 1 | 9 |
| Oct 2006 | 1 | 10 |
| Jan 2007 | 1 | 11 |
| Dec 2007 | 1 | 12 |
| Apr 2008 | 1 | 13 |
| Jan 2009 | 1 | 14 |
| Mar 2010 | 1 | 15 |
| Jun 2010 | 1 | 16 |
| Jul 2011 | 1 | 17 |
| Aug 2011 | 1 | 18 |
| Mar 2012 | 1 | 19 |
| Jul 2013 | 1 | 20 |
| Sep 2013 | 1 | 21 |
| Feb 2014 | 1 | 22 |
| Mar 2014 | 1 | 23 |
| Jul 2014 | 1 | 24 |
| Aug 2014 | 1 | 25 |
| Sep 2014 | 1 | 26 |
| Jul 2015 | 1 | 27 |
| Jul 2016 | 1 | 28 |
| Oct 2017 | 1 | 29 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes1961.3%
- Electrical39.7%
- Airbags39.7%
- Fuel system13.2%
- Seat belts13.2%
- Steering13.2%
- Suspension13.2%
- Body & structure13.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
UNWANTED LOW-SPEED ABS ACTIVATION
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING 14 SALT-BELT STATES:CONNECTICUT, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, AND WEST VIRGINIA.THE RECALL PROCEDURE WILL INVOLVE REMOVING THE SENSOR, CLEANING THE MOUNTING SURFACE, APPLYING A RUST INHIBITOR (ZINC-X) TO THE SURFACE, AND REINSTALLING THE SENSOR.IF NECESSARY, THE SENSOR WILL BE REPLACED. THE POPULATION AND FAILURE REPORT DATA GIVEN IN THIS RESUME ARE FOR THE FULL REGION THAT HAS BEEN CONSIDERED BY ODI AS THE SALT-BELT.THAT INCLUDES DELAWARE, IOWA, MARYLAND, MINNESOTA, MISSOURI, WISCONSIN AND THE DISTRICT OF COLUMBIA IN ADDITION TO THE 14 STATES INCLUDED IN 05V-379.THE STATES COVERED BY GM'S RECALL HAVE THE HIGHEST INCIDENT RATES FOR THE SUBJECT CONDITION, ACCOUNTING FOR 91% OF THE INCIDENTS, BUT ONLY 24% OF SUBJECT VEHICLE SALES IN THE UNITED STATES.ODI'S ANALYSIS DETERMINED THAT 840 OF THE COMPLAINTS, 244 OF THE CRASHES, AND 16 OF THE INJURIES IDENTIFIED IN THIS INVESTIGATION OCCURRED IN THOSE STATES.THE RESULTING INCIDENT AND CRASH RATES ARE 96.2 AND 28.0 PER 100,000 VEHICLES RESPECTIVELY (NOTE:RATES ARE BASED ON VEHICLE SALES, NOT REGISTERED VEHICLES). THE CORRESPONDING NUMBERS IN THE EXCLUDED PORTIONS OF THE SALT-BELT ARE 399,000 VEHICLES, 81 INCIDENTS (20.3 PER 100,000 VEHICLES), 3 CRASHES, AND NO INJURIES.THE STATISTICS IN THE REMAINING 30 STATES ARE 2,406,000 VEHICLES, 168 INCIDENTS (7.0 PER 100,000 VEHICLES), 31 CRASHES, AND ONE INJURY.GM AND ODI ARE CONTINUING TO MONITOR THE PROBLEM EXPERIENCE IN STATES THAT ARE NOT INCLUDED IN THE RECALL.GM WILL PROVIDE ODI WITH UPDATED COMPLAINT, FIELD REPORT, AND WARRANTY DATA IN NOVEMBER 2005.ODI AND GM WILL REVIEW THAT DATA AND ASSESS THE APPROPRIATENESS OF THE CURRENT SCOPE OF THE RECALL AT THAT TIME.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
ADD ME TO THE CHECK YOUR AIRBAG LAWSUIT
- NHTSA ID
- 11040965
- Incident
- Oct 26, 2017
FOR THE SECOND TIME IN AN APPROXIMATE 12 MONTH PERIOD, I HAD TO REPLACE A BRAKE LINE FAILURE. UNTIL NOW, I DIDN'T KNOW THAT GM HAS A "REPLACEMENT REBUILD KIT". HOWEVER, THE FIRST TIME MY SISTER WAS DRIVING AND HAD A BRAKE FAILURE WITH A CAR LOAD OF FAMILY ABOARD, IN JACKSONVILLE FL. A NATIONALLY KNOWN COMPANY REPLACED THE PORTION OF THE BRAKE LINE THAT RUPTURED, BUT THEY DID WARN ME THAT RUST WAS RAMPART BECAUSE OF THE SALT. YESTERDAY, I WAS DRIVING TO WORK ON I495, D.C. BELTWAY AT 50 MPH, WHERE THOUSANDS OF PEOPLE TRAVEL DAILY AND I HAD ANOTHER CATASTROPHIC BRAKE FAILURE AT 50 MPH. THAT SCENARIO, JUST THINKING ABOUT IT AGAIN, SCARED ME HALF TO DEATH AND I JUST FIXED THE SAME THING LAST YEAR FOR 600.00+ AND UNEXPECTEDLY IT HAPPENS AGAIN. ONLY BY THE GRACE OF GOD, NO ONE WAS INJURED OR KILLED OR HAD SUBSTANTIAL PROPERTY DAMAGE. WHAT I FOUND OUT LATER AFTER INVESTIGATING THIS PROBLEM, AND THE SAME COMPANY WHO REPLACED THE FIRST BRAKE LINE SAID IT WOULD BE 1500.00 TO FIX A PORTION OF THE BRAKE LINE. THIS ISSUE IS WELL KNOWN BY GM AND HAS BEEN INVESTIGATED FOR 5 YEARS AND GM DID NOT DO A RECALL BECAUSE MOST WARRANTIES HAVE EXPIRED. HOWEVER, WITH THE SNOW-BELTS STATES SALTING THE ROADS HAVE DAMAGED MANY GM AND OTHER VEHICLES. FROM 1999 TO 2007 GM TRUCKS AND SUVS WERE USING NON-PV COATED BRAKE LINES. BY THESE BRAKE LINES NOT BEING COATED WITH PROTECTANT, CORROSION RUNS RAMPART ON YOUR BRAKE LINE SYSTEM, THIS IS PROBABLE IN ALL THE AFOREMENTIONED VEHICLES. I THINK THAT EVERY DEALER SHOULD DO THIS REPLACEMENT FOR THE GM RECOMMEND PRICE. I TALKED TO MY SERVICE MANAGER AT CHEVY/GM TODAY AND HE SAID GM DOESN'T OWN THIS DEALERSHIP AND THE RECOMMENDED TIME TO INSTALL (4.5 HOURS) @ 100.00 PER HOUR IS NOT REALISTIC. I SAID YOU SALE AND SERVICE THESE VEHICLES, YET NO ONE WANTS TO STEP UP TO FIX THEM UNTIL SOME GETS KILLED, THAT'S RIDICULOUS.
- NHTSA ID
- 10885218
- Incident
- Jul 15, 2016
- Mileage
- 128,000 mi
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED THE BRAKES, BUT THE ANTI LOCK BRAKES ACTIVATED INDEPENDENTLY. THE ANTI LOCK BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT INDEPENDENTLY REMOVED THE ANTI LOCK BRAKE FUSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
- NHTSA ID
- 10736099
- Incident
- May 12, 2015
- Mileage
- 200,000 mi
WHILE APPROACHING A STOP SIGN I ATTEMPTED TO APPLY THE BRAKES. THE BRAKES WENT TO THE FLOOR. I PUMPED THEM REPEATEDLY WHICH DID NOT HELP MUCH AT ALL. I WAS NOT ABLE TO SLOW DOWN, MUCH LESS STOP AT THE STOP SIGN. WITH NO CHOICE, I ROUNDED THE TURN AT A HIGH RATE OF SPEED. THANKFULLY THE APPROACHING VEHICLE WAS ABLE TO AVOID ME. HAD I ARRIVED AT THE INTERSECTION A FEW SECONDS LATER THE RESULT WOULD HAVE LIKELY BEEN DIFFERENT. AS THIS OCCURRED LATE AT NIGHT WITH ALMOST NO TRAFFIC, I WAS ABLE TO GET THE VEHICLE HOME AT A SLOW RATE OF SPEED WITH HEAVY BRAKE PUMPING. UPON INSPECTION IN MY DRIVEWAY I WAS ABLE TO DETERMINE THAT A CORRODED BRAKE LINE THAT LEADS TO THE REAR BRAKES HAD BURST. THE PLACEMENT OF THIS PART ON TOP OF THE FRAME RAIL PREVENTS INSPECTION BY OWNERS. *TR
- NHTSA ID
- 10632277
- Incident
- Sep 7, 2014
- Mileage
- 89,740 mi
WHILE DRIVING OUR 2002YUKON DENALI WITH 105,000 MILES WE HAD BRAKE FAILURE FOR THE SECOND TIME. WE WERE TOWING OUR 21 FOOT GULF STREAM AMERILITE TRAVEL TRAILER AND WHEN THE VEHICLE IN FRONT OF US STEPPED ON THEIR BRAKES MY HUSBAND ATTEMPTED TO BEGIN SLOWING DOWN. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, WE HAD NO BRAKES. IT IS A MIRACLE THAT WE WERE NOT KILLED. THIS IS THE SECOND BRAKE LINE RUPTURE WITHIN THE PAST TWO YEARS SINCE WE HAVE OWNED THIS VEHICLE. THE VEHICLE IS EXTEMELY WELL MAINTAINED. WE COULD HAVE BEEN KILLED. IT HAS BEEN VERY EXPENSIVE TO HAVE OUR VEHICLE TOWED TWICE AND REPAIRED. I WILL BE CONTACTING GMC AND ASKING FOR REIMBURSEMENT. OUR LIVES AND THE LIVES OF MANY OTHERS HAVE BEEN PUT IN DANGER HERE. WHY IS THEIR NOT A RECALL WITH SO MANY POSTINGS OF THE THIS PROBLEM? ALL OF THE BRAKE LINES SHOULD BE REPLACED WITH STAINLESS STEEL LINES THAT WILL NOT RUST. I AM LOOKING FORWARD TO YOUR RESPONSE PRIOR TO CONTACTING AN ATTORNEY. THANK YOU. *TR
- NHTSA ID
- 10627817
- Incident
- Aug 17, 2014
- Mileage
- 105,000 mi
DURING ROUTINE MAINTENANCE ON MY 2002 YUKON DENALI, HEAVY RUST/CORROSION WAS FIRST IDENTIFIED ON THE BRAKE LINE THAT RUNS UNDER THE RADIATOR. AS I FOLLOWED IT BACK, MORE RUST/CORROSION IS VISIBLE. THEY ARE RUSTING/CORRODING IN EXPOSED AS WELL AS PROTECTED AREAS. CONCERNED FOR SAFETY AND A POTENTIAL FAILURE I STARTED TO INVESTIGATE, ON LINE, AND FOUND THAT THIS ISSUE HAS AFFECTED MANY TRUCKS AND SUV'S IN AND AROUND MY MODEL YEAR. I ALSO FOUND THAT GM IS AWARE OF THE ISSUE BUT HAS FAILED TO INITIATE A RECALL. VEHICLES OF THIS SIZE ARE PURCHASED FOR LARGE FAMILIES, TOWING AND HAULING HEAVY LOADS. ALL THE MORE REASON FOR GM TO RECOGNIZE THE POTENTIAL DANGER AND ACT ACCORDINGLY. *TR
- NHTSA ID
- 10611391
- Incident
- Jul 16, 2014
- Mileage
- 131,506 mi
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT THE IGNITION FAILED AND IT TOOK SEVERAL ATTEMPTS TO GET THE IGNITION SWITCH INTO THE START POSITION. THE CONTACT'S PERSONAL MECHANIC ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 148,809.
- NHTSA ID
- 10575390
- Incident
- Jan 1, 2009
- Mileage
- 90,000 mi
REAR BRAKE LINE FAILED WHILE DRIVING. CAR TOWED TO VAN CHEVROLET IN SCOTTSDALE, AZ. DEALER ONLY REPLACED ONE FAILED LINE. APPROX. 1 YEAR LATER, FRONT LEFT LINE FAILED, AGAIN WHILE DRIVING, AND WAS REPLACED. AFTER INSPECTION ALL HARD BRAKE LINES ARE SEVERELY CORRODED AND NEED REPLACEMENT. *TR
- NHTSA ID
- 10564574
- Incident
- Nov 1, 2012
- Mileage
- 160,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
ENGINE; FUEL/PROPULSION SYSTEM
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2019 | 3 | 0 | 0 | — |
| 2018 | 2 | 0 | 0 | — |
| 2017 | 12 | 0 | 0 | 27.2 |
| 2016 | 18 | 0 | 1 | 37.0 |
| 2015 | 73 | 0 | 1 | 37.0 |
| 2013 | 29 | 0 | 0 | 29.9 |
| 2012 | 28 | 0 | 0 | 29.0 |
| 2011 | 96 | 0 | 0 | 32.5 |
| 2010 | 53 | 0 | 0 | 33.3 |
| 2009 | 46 | 0 | 0 | 34.4 |
| 2008 | 58 | 0 | 0 | 28.8 |
| 2007 | 120 | 0 | 1 | 43.9 |
| 2006 | 21 | 0 | 0 | 41.3 |
| 2005 | 49 | 1 | 0 | 40.4 |
| 2004 | 109 | 0 | 0 | 36.6 |
| 2003 | 72 | 1 | 1 | 45.1 |
| 2002Viewing | 29 | 1 | 2 | 49.9 |
| 2001 | 35 | 2 | 3 | 52.5 |
| 2000 | 18 | 0 | 2 | 35.1 |
| 1999 | 27 | 0 | 2 | 45.6 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.