2011 GMC Yukon Denali Airbags Problems

CRACK IN DASHBOARD ON TOP OF AIRBAG

NHTSA ID

11209131

Incident

May 1, 2019

Mileage

75,000 mi

TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.

NHTSA ID

11202627

Incident

May 27, 2016

NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

NHTSA ID

11131128

Incident

May 12, 2016

Mileage

75,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11110928

Incident

Sep 7, 2017

I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.

NHTSA ID

11036026

Incident

Oct 24, 2017

TAKATA RECALL - DEALERSHIP WILL NOT REPALCE EVEN AFTER SEVERAL REQUESTS

NHTSA ID

11035451

Incident

May 10, 2016

TAKATA RECALL: AIRBAG RECALL AS OF MAY 2016. I HAVE YET TO BE CONTACTED ABOUT A FIX. DEALER SERVICE CENTER DOES NOT THINK THERE IS A RECALL ALTHOUGH I HAVE CHECKED ALL LEGITIMATE SITES AND INDEED THERE IS. I WOULD LIKE THIS FIXED ASAP AS THIS AIRBAG ISSUE IS ESPECIALLY VOLATILE IN HOT AND HUMID WEATHER WHICH IS THE ONLY WEATHER WHERE I LIVE!

NHTSA ID

11035364

Incident

Oct 18, 2017

THE PLASTIC DASHBOARD IS CRACKED ON TOP OF GAUGE CLUSTER. I AM CONCERNED THE DASH MAY SHATTER IN A CRASH IF THE AIR BAGS DEPLOY DUE TO THE CRACK CAUSING THE ENTIRE DASH TO BE COMPROMISED.. THIS IS A SAFETY ISSUE SHOULD A AIRBAG DEPLOYMENT HAPPEN. I HAVE NOTICED THE DASH HAS BEEN CRACKED FOR ABOUT A YEAR BUT DIDNT FIND OUT UNTIL TODAY THAT IT HAS BEEN AN ONGOING ISSUE WITH OTHER GM OWNERS.

NHTSA ID

11032582

Incident

Nov 10, 2016

MY GMC DENALI 2011 DASHBOARD SUDDENLY CRACKED IN TWO PLACES -THEY ARE CLEARLY STRESS CRACKS WITH NO SUPPORT UNDERNEATH. ONE CRACK IS ON THE CORNER OF THE PASSENGER AIR BAG, OTHER ABOVE STEERING WHEEL. SHOULD THE PASS AIRBAG DEPLOY, I'M NOT SURE IF IT WOULD WORK PROPERLY. THERE ARE HUNDREDS OF IDENTICAL SITUATIONS WITH THESE MODELS IN PARTICULAR. GMC OFFERS NO COMPENSATION BECAUSE THERE ARE 100S OF COMPLAINTS OUT THERE REGARDING THIS ISSUE, MAYBE MORE. WEBSITES ARE ORGANIZED FOR GMC CRACKED DASHBOARDS! THIS VEHICLE HAS NO ACCIDENT HISTORY. IT CRACKED RANDOMLY. THE DASH NEEDS TO BE REPLACED BECAUSE THE CRACKS ARE GROWING WITH THE VIBRATION OF THE CAR WHILE IN MOTION. THANK YOU

NHTSA ID

11013571

Incident

Aug 1, 2016

Mileage

100,000 mi

I HAVE A 2011 YUKON DENALI AND THE DASH HAS CRACKED AND I AM WORRIED ABOUT THE AIR BAGS. I AM NOT SURE WHY OR HOW THIS HAPPENED, BUT IT HAS HAPPENED TO OVER 6000 VEHICLES (PLEASE SEE FACEBOOK PAGE - 07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) AND GMC IS NOT STANDING BEHIND THIS PROBLEM.

NHTSA ID

11005608

Incident

Sep 5, 2016

Mileage

150,000 mi

MY DASHBOARD HAS SEVERAL CRACKS ACROSS ON BOTH SIDES. HOPE THIS NOT AFFECT AIRBAG SAFETY. RIDING DOWN ROAD WHEN NOTICED THE CRACK; SEEMS TO BE WORSE OR INCREASING IN SIZE.

NHTSA ID

11002657

Incident

May 20, 2016

Mileage

50,450 mi

MY YUKON DASH IS CRACKED IN 2 PLACES. THE DASH IS FLAPPING DUE TO THE WEIGHT OF THE SPEAKER. I AM CONCERNED ABOUT HAVING AN ACCIDENT AND THE AIRBAGS DEPLOYING AND SENDING SHARDS OF PLASTIC EVERYWHERE. I HAVE YOUNG GRANDCHILDREN. THIS IS NOT A CHEAP VEHICLE. WE BOUGHT THE BEST. I AM SHOCKED THIS IS NOT A RECALL. I AM VERY CONCERNED.

NHTSA ID

11000248

Incident

Jun 1, 2017

TAKATA RECALL. STILL NO WORD ON ANYONE CONTACTING ME. DID RECEIVE LETTER IN JULY. CRACKED DASH IN MANY LOCATIONS. PURCHASED NEW. GARAGE KEPT. BEGAN FEW YEARS AFTER PURCHASE. MIRROR MOTOR DRIVER SIDE BROKEN AFTER TWO - THREE YEARS. BROKEN HANDLE FRONT PASSENGER OUTSIDE DOOR HANDLE PLASTIC AN CAME OFF IN MY WIFE'S HAND AFTER FEW YEARS. REALLY! SHE'S BARELY IN MY TRUCK. CAN PROVIDE MANY PHOTOS IF NEEDED. IN ALL CASED DEALERS WOULDN'T DO ANYTHING.

NHTSA ID

10972058

Incident

Jun 1, 2012

TAKATA RECALL - MY AIRBAGS HAVEN'T BEEN REPLACED. I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE 6/2014 AND PURCHASED AN EXTENDED WARRANTY. SHORTLY AFTER, I NOTICED MY DASH WAS CRACKED. I TOOK VEHICLE IN AND WAS TOLD ABOUT THE TAKATA AIRBAGS. WAS ALSO TOLD THE SIZE OF THE AIRBAG CAUSES DASHES TO CRACK. THEY REPLACED IT 8/14. APPROX 6 MONTHS LATER IT CRACKED AGAIN, THIS TIME ITS MUCH WORSE. THEY WON'T REPAIR IT FOR FREE OR UNDER WARRANTY. THEY ONLY OFFER A 1 TIME COURTESY REPAIR. THEY ALSO SAID IT WILL CONTINUE TO CRACK BECAUSE OF THE AIRBAG. SO NOW WHAT? I'M SUPPOSED TO DRIVE THIS WAY. THE ENTIRE DASH RATTLES WHILE DRIVING. IF I DRIVE OVER SPEED BUMPS YOU CAN SEE IT BOUNCE. IF THE DASH IS CRACKED AND THE AIRBAGS ARE DEFECTIVE, HOW DO I PROTECTED FOR POSSIBLE INJURY? AM, I SUPPOSED TO KEEP SHELLING OUT $250 FOR DASH REPLACEMENTS THAT WILL CONTINUE TO CRACK? PLEASE HELP! I LIKE MY VEHICLE OTHERWISE, BUT THIS IS NOT SAFE. AND, IT'S A TOP DOLLAR DENALI. UNACCEPTABLE. I'M NOT SURE WHEN IT CRACKED. I WOULD SAY IT WAS STATIONARY, BECAUSE I DIDN'T REALIZE IT WAS CRACKED UNTIL I WAS ON THE ROAD AND HEARD IT RATTLE.

NHTSA ID

10957485

Incident

Aug 1, 2014

Mileage

49,000 mi

THE DASHBOARD OF THE VEHICLE HAS CRACKED SIGNIFICANTLY. I'M CONCERNED THAT THE INTEGRITY OF THE DASH IS NOW COMPRISED AND IF I WERE TO BE INVOLVED IN AN ACCIDENT PIECES COULD BE DISCHARGED AND INJURE MYSELF OR A PASSENGER. ADDITIONALLY, THE ISSUE COULD BE COMPOUNDED SHOULD THE AIR BAG DEPLOY AND THE BROKEN, LOOSE PORTIONS OF THE DASH BE CAUGHT IN THE DEPLOYMENT OF THE AIR BAG, DISCHARGING AT AN ACCELERATED SPEED.

NHTSA ID

10895789

Incident

Aug 8, 2014

THE DASHBOARD IS CRAKED IN 2 PLACES. IT WAS PREVIOUSLY REPAIRED AND CRACKED AGAIN. THE CRACK AT THE AIRBAG IS CAUSING THE THE AIRBAG TO EXTEND OUT, ALMOST POPPING OUT. THE OTHER CRACK IN THE CENTER OF THE DASHBOARD MAKES A LOUD OBNOXIOUS SOUND WHEN DRIVING. IT CAN BE SEEN MOVING UP AND DOWN AT THE CRACK. I PURCHASED A GMC YUKON BECAUSE THE QUALITY IS WIDELY KNOWN. THIS ISSUE IS RIDICULOUS! THE GMC DEALER SHIP DOES NOT WANT TO HELP OUT WITH FIXING THIS ISSUE.

NHTSA ID

10891846

Incident

Jan 12, 2016

THE DASHBOARD TO MY YUKON HAS CRASHED IN TWO PLACES. AT THE SPEEDOMETER HOUSING AT RIGHT INTO THE PASSENGER AIR BAG COVER. IT CAUSES THE AIR BAG COVER TO SIT UP, NOT REST NORMALLY.

NHTSA ID

10874673

Incident

Jun 15, 2016

DASHBOARD CRACKING AROUND THE AIRBAG.

NHTSA ID

10862433

Incident

Mar 2, 2016

Mileage

79,850 mi

CRACKED DASH BY THE PASSAGE SIDE AIRBAG AND IT'S A SAFETY HAZARD. IT POSES A THREAT OF FLYING DEBRIS IN THE EVENT THAT THE AIRBAG IS DEPLOYED. MY VEHICLE HAS ALWAYS BEEN KEPT IN A GARAGE AND HAVEN'T BEEN IN THE DIRECT SUNLIGHT ANYMORE THE 5-6 HOURS A DAY NO MORE THAN 4 DAYS A WEEK. I NOTICED THE CRACK AROUND NOVEMBER 2015 AND I SPOKE WITH A GMC SERVICE REP AND THEY TOLD ME THAT I HAVE TO REPLACE THE DASH BECAUSE IT'S A COMMON ISSUE IN THE SUV'S. HE INFORMED ME THAT I WILL HAVE TO PAY $1200 TO GET IT REPLACED AND THAT HE COULD NOT INVESTIGATE MY COMPLAINT ABOUT AN ELECTRIC SPARK SOUND IN MY DASH UNDER THE SPEAKER BECAUSE IF HE DID THAT I MIGHT AS WELL REPLACE THE DASH BECAUSE THE LABOR CHARGE WOULD BE THE SAME. I PAID TOO MUCH MONEY FOR THIS VEHICLE IN AN ATTEMPT TO PROVIDE SAFETY FOR MY FAMILY AS WE TRAVEL UP AND DOWN THE HIGHWAY FOR IT TO BE A SAFETY HAZARD IF THE AIRBAG IS DEPLOYED OR MY SPEAKER SPARK INTO A FIRE. TOO MUCH MONEY!

NHTSA ID

10845842

Incident

Nov 13, 2015

Mileage

120,000 mi

THE DASH BOARD HAS CRACKED IN TWO PLACES, ONE NEAR THE STEARING COLUMN AND ONE ON THE PERIMETER OF THE PASSENGER SIDE AIRBAG. I'M CONCERNED IT WILL EFFECT THE INTEGRITY OF THE AIRBAG. THE VEHICLE WAS MOSTLY STORED IN A GARAGE AND WAS NOT EXPOSED TO SUNLIGHT FOR A LARGE AMOUNT OF TIME.

NHTSA ID

10825688

Incident

Feb 5, 2014

CRACKING OF THE DASHBOARD ABOVE THE INSTRUMENT CLUSTER, AND THE COMMON OCCURRENCE OF CRACKS AROUND THE PASSENGER AIRBAG IN THE GM FULL-SIZE TRUCKS AND SUVS CAUSES CONCERN OF POTENTIAL SHRAPNEL WITHIN THE PASSENGER CABIN IN THE EVENT OF AN AIRBAG DEPLOYMENT.

NHTSA ID

10818133

Incident

Aug 12, 2015

Mileage

68,000 mi

WHILE PARKED, A FULL-WIDTH CRACK FORMED IN THE AN APPROXIMATELY 1-INCH-WIDE SECTION OF THE DASHBOARD, IMMEDIATELY FORWARD OF THE FRONT PASSENGER AIRBAG COMPARTMENT. I AM CONCERNED THAT, IN THE EVENT OF AN AIRBAG DEPLOYMENT, THIS COMPROMISE IN DASHBOARD INTEGRITY WILL CREATE PROJECTILES WITHIN THE PASSENGER COMPARTMENT.

NHTSA ID

10811853

Incident

Dec 23, 2015

Mileage

72,000 mi

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE DASHBOARD CRACKED ON THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID

10788012

Incident

Dec 15, 2014

Mileage

75,000 mi

OBJECTIVE: CRACKED ON DASHBOARD (PASSENGER SIDE) NEAR AIRBAG. DASHBOARD IS NOT SECURELY ATTACHED. RATTLES CONSISTENTLY WHILE DRIVING ON A SMOOTH ROAD, RATTLING INCREASES ALONG WITH A VISUAL SHAKING OF DASHBOARD IF DRIVING ON AN UNSMOOTH ROAD. SUBJECTIVE: CONCERNS OVER POTENTIAL BODILY HARM IF AIRBAG WERE TO BE DEPLOYED IN CASE OF AN ACCIDENT. POSSIBLE THAT PIECES OF THE DASHBOARD MAY BREAK OFF AND BE PROJECTED TOWARDS PASSENGER(S).

NHTSA ID

10760853

Incident

May 12, 2015

Mileage

40,000 mi

I HAVE A CRACK IN MY DASH CONNECTING TO THE PASSEGER SIDE AIRBAG. THIS IS A HUGE SAFETY CONCERN. GM IS NOT WILLING TO FIX THIS PROBLEM OR ISSUE A RECALL WHEN IT IS CLEARLY A MANUFACTURES DEFECT. THEY APPARENTLY DONT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY HAVE HAD MANY COMPLAINTS AND STILL IGNORE THIS PROBLEM. HOPEFULLY NO ONE WILL HAVE TO BE HURT FOR GM TO FIX THIS PROBLEM. BUT IF ITS MY CAR THAT SOMEONE GETS HURT IN, THEY WILL HAVE A LAWSUIT ON THEIR HANDS!! UPDATED 09/10/15*LJ UPDATED 12/06/2017*CN

NHTSA ID

10743309

Incident

Jun 29, 2015

Mileage

86,000 mi