Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 96 NHTSA owner-reported complaints for the 2011 GMC Yukon Denali. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 96 · page 1 of 4
THE TOP PORTION OF THE DASHBOARD IS CRACKING IN TWO PLACES. ONE OVER THE INSTRUMENT CLUSTER AND THE OTHER CRACK IS BY THE PASSENGER DASHBOARD AIRBAG. THIS IS A KNOWN DEFECT WITH THIS GENERATION OF GMC/CHEVY TRUCKS AND SUVS.
CRACK IN DASHBOARD ON TOP OF AIRBAG
TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.
THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THE MIDDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SUNTRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST. PETERS, MO 63376, (866) 504-7492) WHERE IT WAS CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,314.
DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF
THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.
NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.
CRACKED DASH
CAME OUT TO MY GARAGED YUKON TO FIND A SMALL CRACK IN THE DASH AT THE PASSENGER SIDE AIRBAG. I NOW HAVE ANOTHER VERY LARGE CRACK IN FRONT OF THE STEERING WHEEL. THERE IS ALSO A SECOND CRACK NEAR THE AIRBAG WHICH HAS CREATED A TRIANGLE PIECE OF PLASTIC THAT IS NEARLY LOOSE AND LOOKS LIKE IT COULD FALL IN THE DASH OR BECOME A PROJECTILE IF THE AIRBAG WAS TO DEPLOY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY DASH BOARD CRACKED IN TWO PLACES AND IT HAPPEN AROUND A YEAR AGO BUT JUST LEARNED THAT IT MIGHT BE A MANUFACTURED DEFECT. IT STARTED FROM ONE DAY TO ANOTHER
2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES. I NOTICED THIS WHILE THE VEHICLE WAS IN MOTION IN DECEMBER OF 2017
THE DASH HAS CRACKED IN TWO PLACES. ONE CRACK IS ABOVE DRIVE CONSOLE AND THE OTHER CRACK IS ON THE LEFT SIDE OF THE PASSENGER AIRBAG. THERE IS A SAFETY CONCERN OVER THE PASSENGER AIRBAG. IN ADDITION, THE CRACKED DASHBOARD MAKES TERRIBLE NOISES. THIS CAR ONLY HAS 64,000 MILES AND HAS BEEN STORED MOST OF THE TIME IN THE GARAGE. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS, THEY JUST APPEARED ONE DAY MID JANUARY 2018.
DASHBOARD CRACK
WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?
LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.
THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.
2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.
THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.
I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.
TAKATA RECALL - DEALERSHIP WILL NOT REPALCE EVEN AFTER SEVERAL REQUESTS
TAKATA RECALL: AIRBAG RECALL AS OF MAY 2016. I HAVE YET TO BE CONTACTED ABOUT A FIX. DEALER SERVICE CENTER DOES NOT THINK THERE IS A RECALL ALTHOUGH I HAVE CHECKED ALL LEGITIMATE SITES AND INDEED THERE IS. I WOULD LIKE THIS FIXED ASAP AS THIS AIRBAG ISSUE IS ESPECIALLY VOLATILE IN HOT AND HUMID WEATHER WHICH IS THE ONLY WEATHER WHERE I LIVE!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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