RoadVitals

2011 GMC Yukon Xl 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 10, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 25, 2011

What this page shows

Our database holds 12 NHTSA owner-reported complaints for the 2011 GMC Yukon Xl 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–12 of 12

Airbags
Filed Mar 10, 2022

Takata Recall. The contact owns a 2011 GMC Yukon XL 1500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11456020
Incident
Mar 1, 2021
AirbagsBody & structure
Filed Jul 2, 2019

DASH BOARD PANEL HAS CRACKED OPEN FOR UNKNOWN REASONS CAUSING A SAFETY CONCERN WITH SHARP EDGES AND OPENINGS THAT ALLOW OPPORTUNITIES FOR FOREIGN OBJECTS/ITEMS TO ENTER VEHICLE CONTROLS AND INSTRUMENTATION PANELS. PASSENGER AIR BAG AT DASH BOARD SEEMS DEFECTIVE DUE TO CRACKED DASH BOARD PANELS AND ASSOCIATED TRIM PIECES. IT APPEARS THAN UPON AIR BAG DEPLOYMENT THERE WOULD BE POSSIBLE ADDITIONAL OCCUPANT/PASSENGER INJURIES DUE TO THE BROKEN/LOOSE FITTING/SUB-STANDARD DASH BOARD PLASTIC PIECES.

NHTSA ID
11228879
Incident
Jan 16, 2019
Mileage
59,276 mi
Filed Jun 1, 2018

MY DASH IS CRACKED ABOVE THE INSTRUMENT GAUGES AND IF THE AIR BAG DEPLOYS THIS WILL HAVE DASH BOARD PIECES FLYING IN THE CABIN DUE TO THE CRACKS

NHTSA ID
11099173
Incident
May 26, 2018
Filed May 3, 2018

DASH IS CRACKING OVER INSTRUMENTS AND IT IS CRACKING MORE AND MORE EVERY DAY IF AIR BAG DEPLOY TIT WILL SEND DASH FRAGMENTS INTO THE FRONT 2 PASSENGERS FACE . THIS IS HAPPENING TO THOUSANDS OF PEOPLE WITH THE SAME CAR . THIS IS OBVIOUSLY A DEFECT FOR GENERAL MOTORS.

NHTSA ID
11091541
Incident
Jan 13, 2012
Mileage
32,300 mi
Filed Mar 26, 2018

DASHBOARD CRACK

NHTSA ID
11081214
Incident
Jan 24, 2017
Body & structureElectrical
Filed Apr 3, 2017

I AM HAVING ISSUES WITH THE ANTENNA IN MY TRUCK. THE RADIO IS CONSTANTLY GOING IN AND OUT. MY ONSTAR HAS STOPPED WORKING COMPLETELY. MY BLUETOOTH DROPS CALLS WITHIN A FEW MIN OF TAKING THE CALL IF I CAN EVEN GET IT TO ANSWER THE CALL. COSMETICALLY THE ISSUES I AM HAVING IS THE DASH HAS A HUGE CRACK RIGHT BEHIND THE STEERING WHEEL IT GOES ALL THE WAY ACROSS TO THE PASSENGER AIRBAG. IF I WAS TO HAVE A FRONT END CRASH SHARDS OF PLASTIC WOULD GO FLYING THIS IS A SAFETY HAZARD. I JUST PURCHASED THIS VEHICLE ABOUT 2 WEEKS AGO 3/11/17 AND HAVE HAD THESE ISSUES SINCE PURCHASED. ANY RECOMMENDATIONS ARE WELCOMED. THANK YOU.

NHTSA ID
10970123
Incident
Mar 11, 2017
Mileage
88,000 mi
Airbags
Filed Nov 17, 2016

I HAVE A 2011 YUKON XL, DASH CRACKED BELOW THE AIRBAG AND WAS REPLACED UNDER WARRANTY IN 2012. ON NOVEMBER 13, 2016 THE NEW DASH CRACKED ABOVE THE AIRBAG. I AM CURRENTLY FIGHTING WITH THE DEALERSHIP AND GMC CORPORATE. I'M BEING TOLD THAT AS A SECOND OWNER GMC WILL NOT REPLACE THE DASH, REGARDLESS THAT I'VE PUT 55,000 OF THE 66,000 MILES ON THE VEHICLE AND HAVE OWNED 90% OF ITS TIME ON THE ROAD. FROM EVERYTHING I'VE READ, THE DASH WILL BECOME A PROJECTILE IF THE AIRBAG IS DEPLOYED AND QUITE POSSIBLY SERIOUSLY INJURE ANY VEHICLE OCCUPANTS. THIS IS A VERY COMMON, DANGEROUS SITUATION THAT GMC NEEDS TO CORRECT VIA RECALL.

NHTSA ID
10926624
Incident
Nov 13, 2016
Mileage
66,000 mi
Filed Aug 4, 2016

THE DASHBOARD STARTED WITH A SMALL CRACK A MONTH AGO AND HAS GROWN INTO LARGE CRACK THAT CROSSES THE ENTIRE DASH. I FEEL THIS POSES A VERY DANGEROUS ISSUE IF A ACCIDENT OCCURS AND THE AIR BAG INFLATES, THIS CRACK COULD CAUSE THE PIECES OF PLASTIC DASHBOARD TO COME APART AND EITHER DAMAGE AIRBAG BEFORE INFLATION OR INJURE PASSAGER/DRIVER WITH FLYING PLASTIC DEBRIS. IT IS ALSO VERY UNSIGHTLY. I SHOULDN'T HAVE PAID OVER $50K FOR A VEHICLE AND HAVE ISSUES LIKE THIS OCCUR.

NHTSA ID
10893044
Incident
Aug 4, 2016
Filed Jun 30, 2016

DASHBOARD IS CRACKED

NHTSA ID
10881767
Incident
Jun 18, 2016
Mileage
106,000 mi
Electrical
Filed Nov 2, 2015

THE NHTSA WEBSITE SHOWS THAT FOR OUR VIN CAMPAIGN 14V827000 CALLS FOR ITS IGNITION SWITCH TO BE INSPECTED AND POSSIBLY REPLACED. PITRE GMC IN ALBUQUERQUE SAYS THAT THEIR INTERNAL LIST (VIS?) DOES NOT INCLUDE THIS RECALL, SO THEY WILL NOT DO THE INSPECTION. I HAVE HAD NO SYMPTOMS OF A PROBLEM. I JUST WANT TO PREVENT A POSSIBLE FUTURE SAFETY ISSUE. IS THE NHTSA DATABASE OR THE GM DATABASE CORRECT? WHAT CAN BE DONE TO FIX THE ONE THAT IS WRONG? I NOTICED THE DISCREPENCY ON 10/29/15.

NHTSA ID
10787847
Incident
Oct 29, 2015
Mileage
60,575 mi
Body & structure
Filed Jun 21, 2013

PRESSED TAILGATE BUTTON TO OPEN AND AS OPENING TAILGATE FELL ONTO CHILD REMOVING A BAG FROM TAILGATE. MOTOR FOR THE TAILGATE ATTEMPTED TO REOPEN TAILGATE AND TAILGATE FELL AGAIN ON CHILD. PASSERBY AND PARENT HELD TAILGATE OPEN TO REMOVE CHILD. BROUGHT TO DEALERSHIP THEY WERE ABLE TO RECREATE AND REPAIR. FAILED LIFT PISTONS. THE ARE NO PHYSICAL INDICATORS, ELECTRONIC, ILLUMINATED OR AUDIO WARNING OF THIS POSSIBLY RECURRING. LIFT GATE HAS A GREATER WEIGHT THEN SIDE DOORS AND IS GRAVITY FED. *TR

NHTSA ID
10521161
Incident
May 25, 2013
Mileage
13,502 mi
Powertrain (other)
Filed Jul 25, 2011

2011 2-WD YUKON XL 1500 ENGINE STALL. TOOK DELIVERY 7/1/2011. ON 7/5/2011, WHILE DRIVING AT CITY SPEEDS, ENGINE STALLED (SHUT OFF), WAS ABLE TO RESTART. THIS HAPPENED TWICE CONSECUTIVELY. DID NOT EXPERIENCE AGAIN UNTIL 7/14/2011. THIS TIME WAS DRIVING IN CENTER LANE, 5 LANE FREEWAY, DURING RUSH HOUR AT POSTED 65 MPH SPEED. AGAIN, ENGINE STALLED (SHUT DOWN). DURING 3 CYCLES OF STALL/SHUT DOWN/RESTART, WAS ABLE TO MAKE MY WAY TO RIGHT LANE, DRIVE/COAST TO EXIT RAMP, EXIT FREEWAY AND ENTER A RETAIL PARKING LOT WITHOUT AN ACCIDENT. DURING PROCESS, HEARD A POP/CLICK TO MY LEFT IN THE DASHBOARD. TURNED OFF AIR CONDITIONER, RESTARTED TRUCK AND MADE MY WAY HOME. DURING THIS DRIVE HOME, THE ALTERNATOR/VOLTAGE GAUGE NEEDLE BOUNCED TO EXTREME RIGHT FOR A SHORT PERIOD OF TIME, THEN SETTLED BACK CLOSER TO CENTER. PRIOR TO INCIDENT, I HAD NOTICED SAME NEEDLE OCCASIONALLY/ODDLY SLIGHT TO THE LEFT. TRUCK WAS TOWED TO SELLING DEALERSHIP THAT EVENING. THE FOLLOWING DAY, THE SERVICE DEPARTMENT RAN FULL DIAGNOSTICS AND REPORTED "NOTHING WRONG WITH THE VEHICLE/OPERATING NORMALLY". THERE ARE NO "CODES" OR ANY "HISTORY CODES" SHOWING ANYTHING ABNORMAL OCCURRED WITH THE VEHICLE. 7/18/2011 OPENED CASE FILE WITH GM, BUT LITTLE ASSISTANCE HAS BEEN OFFERED BY THEM OTHER THAN "WE CALLED THE DEALERSHIP". TRUCK HAS BEEN HOUSED AT THE DEALERSHIP NOW FOR 11 DAYS. WE ARE AT A STALEMATE. OUR POSITION IS THE CAR IS NOT SAFE TO DRIVE. DEALERSHIP/GM'S POSITION IS THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THEY HAVE SUGGESTED WE PICK UP THE VEHICLE AND DRIVE IT UNTIL THE PROBLEM OCCURS AGAIN THEN AGAIN HAVE IT TOWED TO THE DEALERSHIP. OUR RESPONSE IS: IF WE AGREE TO DO THAT, AND ARE LUCKY ENOUGH TO AGAIN "SURVIVE" THE OCCURRENCE WITHOUT BEING INVOLVED IN AN ACCIDENT, WHY DO THEY/WE BELIEVE THEY WILL BE ABLE TO DIAGNOSE AND REPAIR THE PROBLEM? WE ARE WAITING FOR SOMEONE/ANYONE TO INVOLVE THE FACTORY FOR FURTHER TECHNICAL ASSISTANCE TO RESOLVE THIS PROBLEM. *TR

NHTSA ID
10414968
Incident
Jul 14, 2011
Mileage
900 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .