I was driving out of my neighborhood and the breaks failed and I hit an electrical pole totaling the car this was in July/ August 2019
- NHTSA ID
- 11775806
- Incident
- Jul 4, 2019
Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2015 GMC Yukon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 96 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 96, in the owner's own words
I was driving out of my neighborhood and the breaks failed and I hit an electrical pole totaling the car this was in July/ August 2019
My 6 year old son and I were coming down the road and came up on 2 deer and I was coming up on a sharp curve and when I hit my brakes my steering wheel LOCKED up completely and the steering wheel is so bent where I tried my best to control it but I failed and we hit a tree head on. Broke my nose and my sons leg broke in between the back seat air bag and door air bag
The contact owns a 2015 GMC Yukon. The contact stated that while driving at 40 MPH, the rear brakes became inoperable, causing the steering wheel to seize, with no warning lights illuminated. Due to the failure, the vehicle crashed into a tree. The contact and the contact’s child sustained injuries and were transported to a local emergency room for medical treatment. The contact suffered a broken nose and a chest fracture. The contact’s child sustained a broken leg due to deployment of the passenger-side air bag. The contact stated that the air bags deployed during the crash; however, the driver’s air bag failed to deploy. A police report was filed. The vehicle was towed to the contact’s residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
There is a recall on my 2015 GMC Yukon, that I am not the original owner of. The recall is for the brake booster and says that it expired. I have had the car checked by two different shops (both confirmed it was this), and one of them was the local GMC dealership by my house. I called to make an appointment for the recall to be fixed, to which they said they needed to order parts and it would take a few weeks. I dropped the car off three weeks later per their request for then another person to call me and say they won't fix it because it is expired. It is a safety matter that the breaks don't work occasionally.
While driving in downtown boston in heavy traffic (stop and go) braking did not stop the vehicle when removing my foot from the brake and reapplying and the braking was extremely hard, the vehicle nearly collided into the vehicles in front of me. This issue persisted continously for the duration of travel. The issue was not found using the vin provided. This issue MUST be resolved ASAP. This incident was not the first, after owning the vehicle for several months this issue is a major safety issues, specifically when my new young adult drivers use this vehicle. Please help me resolve.
The contact owns a 2015 GMC Yukon. The contact stated that while depressing the brake pedal, added pressure was needed before the vehicle came to a stop. The contact stated that the vehicle hesitated or jumped before coming to a stop. Additionally, the contact stated the transmission was slipping. The contact stated that while driving at various speeds, the vehicle stalled before self-correcting. The contact also stated that while idling at a stop light and attempting to accelerate, the vehicle hesitated, but gradually accelerated as needed. The contact stated that the rear taillight intermittently failed to illuminate. The contact stated that the check engine warning light was illuminated. The transmission fluid was flushed; however, the failure recurred. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the transmission was fractured, and the light bulbs needed to be replaced. The transmission was not repaired or replaced. The headlights were not replaced. The dealer confirmed that the brakes were included in NHTSA Campaign Number 19V645000 (Service Brake, Hydraulic) and the vehicle was repaired; however, the failure persisted. The vehicle was driven to the residence without further repairs. The contact stated that the vehicle had become inoperable. The manufacturer was not informed of the failure. The failure mileage was approximately 195,846.
The contact owns a 2015 GMC Yukon. The contact stated while driving 5 MPH, the brake pedal was depressed, but the vehicle failed to stop as intended. The brake warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard. The vehicle was slowly driven to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The contact associated the failure with NHTSA Campaign Number: 19V645000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Trailer braking system warning is incessantly going off, without cause. Extremely distracting. No way to stop it. Truck has never even towed / trailored anything. Has happened multiple times over the last 6 months. Today occurred 26 times during driving
Loss of power steering, loss of abs, loss of cruise control, loss of forward crash assist, loss of lane departure, lose of side detection, oil leak from oil cooler line connection leaking down engine, potential fire, parking sensor, arm rest phone charger short circuit potential fire, wires pinched off at hinge point of center counsel, trailer brake system, stabilitrac, all current errors make vehicle unsafe to drive, ongoing issues since purchase including service reports of the same issues from previous owner
The brakes are hard to push to come to a stop. I brought it to a mechanic and he said it was my vacuum pump. The air bag light comes on when you hit a hard bump in the road.
While I’m parked or even driving I keep getting a alert on my speedometer ( Trailer Break System ) and it’s not a 1 time alert the whole time I’m driving it’s constantly alerting me yet I don’t even use my Trailer system at all, it’s concerning due to the distraction of trying to clear the screen constantly while I’m on the high way.
My 5 children and I experience a traumatic experience in afternoon traffic as my 2015 GMC Yukon failed to pick up speed while waiting to make a left turn at a traffic light. The vehicle - no matter how hard I pressed on the gas didn't accelerate immediately which almost cost an accident. The vehicle rode smoothly for a few minutes then out of nowhere - it started jerking and stuttering bad for 15 seconds or so then would go back to riding smooth. When pressing the brakes - it seems to "lock" to a certain extent, so I have to press really hard on the brake to slow down/stop the vehicle sometimes makes a strange noise when doing so. I took the vehicle to be accessed by a service center in my area - it was at that time that I was told that my vehicle issues are known common GMC issues in these vehicles & more unfortunately. It's unfair to be penalized with an expensive transmission repair when these issues are known to the manufacture but not the consumer - despite being "VIN specific" as told by GMC customer service. This vehicle is needed as it is utilized to transport my children however, it's unsafe at & parked in my driveway. I was directed to reach out to GMC for remedy of the identified issues.
My breaks stop working in drive through, pulling in parking spots, backing out, slow speed of traffic. I found out it's the power break vacuum pump. It then says Service brakes on my dash when it occurs. This started about 2 weeks ago.
I have owned this vehicle almost 6 years, 40,000 when purchased used. Since purchase, we have had multiple issues with the trailer brake system randomly going off, dinging non stop, we had the problem serviced under our warranty and is now going off again. We do not tow but a few times every summer which is our jet skis however. This has happened multiple times prior to us using our warranty, the garage says they fix it but it keeps happening. I am very frustrated that I can't drive my vehicle down the road without a continues dinging. I looked up what "trailer brake system" means and found that it can be very dangerous and GMC's are known to have this problem, it is suggested that I lodge a complaint in hopes of getting this problem resolved from the manufacturer before a driver becomes seriously injured when the braking system decides to fail. I have read complaint after complaint. My warranty is now expired as I recently rolled over 100,000 miles, the GMC garage told me the part was around $78 but over $400 with install, ridiculous! I have already replaced this part a little over a year ago, I went to the garage where the warranty work was performed and got all the paperwork. Why has this problem not been categorized as a recall at this point? Something isn't right!
“Service Trailer Brake System” indicator light and alert continue happening. As of this weekend, my rear driver side taillight has begun going in and out/off and on.
Brake vacuum repair. Could not stop vehicle. Brakes would get hard and vehicle kept moving.
My brakes went out and a “service” message came up and said “brake assist”
My taillight has blown and I read online that several other vehicles like mines had this problem. The bulb itself can not be replaced. The whole LED box need to be replaced and one side onlybis roughly $800. Being a single mom of 3 boys, how can I afford that? I need my car inspected but with this issue I dnt know what to do. Please help.
Trailer break system warning keeps appearing.
Trailer brake system service keeps displaying
" Service Trailer Brake System" 5 times a week and sometimes more than that ....on average 5 times
A message keeps popping up, “trailer brake system” it is poor wiring on GMC part. I did research on this and looked it up and other people had similar issues which can be very severe if driver continues to use after this message pops up. The message is so continuous that it could distract the driver, which could lead to a fatal accident.
While I was in line at the gas station to get gas, I moved up because the car I front of me had done so. After moving up a bit, I pressed my feet on the brake but the pedal was very stiff and the breaks did not hardly engage. I almost ran into the vehicle in front of me. This was very scary. So I called for a tow truck to pick me up but after a while they didn’t show. I started my car up to see if the the brakes engaged and they did. So I slowly and carefully drove myself to the GMC dealership in Southaven, MC which was 0.3 mile away from the gas station. The GMC dealership said that it was vacuum pump that was at fault and admitted it was a recall for this. But they said since my truck has already been serviced for this recall that I would have to pay to get it fixed. This is absolutely absurd. If the issue was not fixed properly in the first place, why would I be responsible for getting it fixed the second time?
The contact owns a 2015 GMC Yukon. The contact stated while driving 40 MPH, he had to depress the brake pedal with extra force to stop the vehicle. The contact stated that the brake assist warning light was illuminated. The contact was able to continue to drive to his destination. The contact took the vehicle to an independent mechanic, where the repair was being performed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 73,000.
Last week, the power brake assist began fading away intermittently at low speeds, and caught my wife off guard in a grocery store parking lot when she pulled into a parking space and the brakes were not available. She had to plant both feet on the brake pedal in a panic stop before crashing into the car parked in front of her, and has since never driven the vehicle. This is a danger, and is potentially life threatening.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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