Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2015 GMC Yukon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
My 6 year old son and I were coming down the road and came up on 2 deer and I was coming up on a sharp curve and when I hit my brakes my steering wheel LOCKED up completely and the steering wheel is so bent where I tried my best to control it but I failed and we hit a tree head on. Broke my nose and my sons leg broke in between the back seat air bag and door air bag
Electric Power Steering (EPS) assist was lost while I was driving the vehicle. As a result, I had difficulty steering the vehicle without power steering and almost caused a crash.
Vehicle has issue turning at times message on dash says reduced steering had trouble turning and almost caused a accident
Loss of power steering, loss of abs, loss of cruise control, loss of forward crash assist, loss of lane departure, lose of side detection, oil leak from oil cooler line connection leaking down engine, potential fire, parking sensor, arm rest phone charger short circuit potential fire, wires pinched off at hinge point of center counsel, trailer brake system, stabilitrac, all current errors make vehicle unsafe to drive, ongoing issues since purchase including service reports of the same issues from previous owner
The contact owns a 2015 GMC Yukon. The contact stated that on several occasions while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The contact stated that while making a turn, the steering functionality momentarily returned however, the failure recurred. The contact stated that while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver then remained stiff. The power steering assist warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power steering failed and needed to be replaced. The vehicle was not repaired. The contact was then advised to take the vehicle to the dealer and informed that the vehicle was included in a recall and provided the NHTSA Campaign Number: 14V719000 (Steering) however, the dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 150,000.
When turning left the vehicle locks up and turns off, after that messages about the parking assist and versatrack starts popping up.
Driving at a normal speed around 30 mph when vehicle suddenly becomes hard to steer as if the power steering just cut out or off therefore making it extremely difficult to control the vehicle and felt like a rough ride while this is taking place.....Definitely sounds like a safety issue......DASH READING WARNING SERVICE PWWR STEERING
Both my tail lights have failed. Dealer wants insane amount of money for new ones, so I opened up the lights and there is an obvious design flaw in the lights, to me it seems intentional at worst, incompetent at best. I am an electrical engineer, and there is no reason they should put a friction connection in the LED power bar, it is a glaring design flaw. Also having steering assist issue at low speed which was an issue that was supposed to be fixed in a previous recall service, but it is still malfunctioning.
Steering locks up at lower speeds or when turning into a parking lot all the ligths shut off at the same time the steering does it has happened more at night lights flicker both interior lights and exterior lights a/c shuts off radio shuts off i have went to different dealers and have not been able to fix this problem even doh i show them videos of what it does both my wife and i have almost had a few accidents because of this
THE POWER STEERING LOCKS UP AND THE DISPLAY ON DASH READS POWER STEERING LOSETHIS HAS HAPPENED 6 TIMES AND EACH TIME I'VE HAD TO GO RESCUE MY WIFE THIS IS HER CAR. I FOUND OUT THAT I COULD REMOVE THE BATTERY CABLE FROM BATTERY TO RESET THE PROBLEM BUT IT ONLY LAST FOR A SHORT WHILE
WHEN I GET TO A RED LIGHT OR A PARKING SPOT SOMETIMES THE POWER STEERING GETS HARD AND IT GETS HARD FOR ME TO STEER IT DOESN'T DO IT ALL THE TIME BUT I HAS DONE IT MORE THAN 3 TIMES AND SCARED VEHICLES POWER STEERING MIGHT STOP WORKING ONE DAY
I CAN TURN THE STEERING WHEEL SIDE TO SIDE AND THE CAR DIES POWER GOES LOW AIR CONDITIONING FANS BLOW LESS AND GET WARNINGS ON DASH TO ROLL DOWN DRIVERS WINDOW AND THEN BACK UP
POWER STEERING LOST MOMENTARILY AFTER OPERATING FOR 45 MINUTES AND RETURNING WHEN VEHICLE IS SHUT OFF FOR 10 MINUTES.
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. AS THE FAILURE PERSISTED, THE "SERVICE POWER STEERING DRIVE CAREFULLY" WARNING MESSAGE ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK AND SHIFT INTO ANOTHER GEAR IN ORDER FOR THE STEERING WHEEL TO UNLOCK AND RESUME NORMAL OPERATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE CONTACT WAS INFORMED BY A MECHANIC TO TAKE THE VEHICLE TO A DEALER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THE PROBLEM I BEEN HAVING IS WITH THE STEERING. WHEN YOU TURN THE STEERING WHEEL SUDDENLY OR JUST KINDA FAST THE STEERING ASSIST WILL LOCK UP AND ALL OF THE DASHBOARD AND AC WILL SHUT OFF AND THAN RESTARTS. NOT ALL THE TIME BUT ABOUT 6 TIMES THE ENGINE SHUT OFF COMPLETELY. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION THAT IT PUTS YOU IN THIS CAN HAPPEN WHEN STATIONARY WHEN YOU TRYING TO PULL OUT ON THE HIGHWAY OR AT SLOT SPEED WHEN TRYING TO TURN THIS HAPPENS ALL THE TIME
TL* THE CONTACT OWNS A 2015 GMC YUKON. SHORTLY AFTER THE CONTACT PURCHASED THE VEHICLE, THERE WAS AN ELECTRICAL FAILURE AND THE RADIO FAILED TO FUNCTION. THE DEALER (PENSKE BUICK GMC OF CERRITOS, 17720 CRUSADER AVE, CERRITOS, CA 90703, (877) 886-6265) REPLACED THE RADIO WITH A WARRANTY; HOWEVER, THE FAILURE CONTINUED. ALSO, THE VENT CONTROLS FAILED FOR THE AIR CONDITIONER AND HEATER. WHILE MAKING A LEFT TURN AND A U TURN, THE STEERING WHEEL SEIZED SEVERAL TIMES. THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AND WAS AWARE THAT THE RECALL REMEDY FAILED. THE CONDITION PROGRESSED TO THE POINT THAT THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE VEHICLE WAS TAKEN TO BRUCE LOWRIE CHEVROLET (817-264-7776, LOCATED AT 711 SW LOOP 820, FORT WORTH, TX 76134) WHERE THE RECALL REPAIR WAS PERFORMED. THE TECHNICIAN RE-FLASHED THE COMPUTER AND STATED THAT THE RECALL WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
ENGINE SHUTS OFF, STEERING ASSIST DISAPPEARS AND STEERING WHEEL IS JERKED OUT OF MY HAND, STABILITRAK WARNINGS ON DASH, HVAC SCREEN GOES BLANK, CHIMES START GOING OFF. THIS OCCURRED AS I WAS PULLING INTO A PARKING LOT AND I ALMOST HIT ANOTHER CAR. THE VEHICLE WAS MOVING AT NO MORE THAN 10MPH.
I HAVE HAD AN ON-GOING ISSUE WITH THE STEERING, ELECTRICAL AND POWER STEERING AND STABILITY CONTROL. I HAVE HAD REPEATED ISSUES WITH THE STABILITY CONTROL TURNING OFF, SUDDEN DROP IN ELECTRICAL POWER, THE STEERING WHEEL GETS VIOLENTLY YANKED OUT OF YOUR HANDS AND SOMETIME THE CAR COMPLETELY CUTS OFF. FORTUNATELY MOST HAVE BEEN AT SLOW SPEEDS OR ELSE THE CAR WOULD HAVE FLIPPED. IT IS THE EXACT SAME ISSUE OTHER MODELS HAVE BEEN RECALLED FOR BUT MY VIN IS NOT INCLUDED IN THAT RECALL. I AM AFRAID OF THIS ISSUE KILLING ME OR MY LOVED ONES SHOULD IT HAPPEN AT SPEED OR LEAVE US STUCK IN FRONT OF ON COMING TRAFFIC. ACCORDING TO MY DEALER THIS IS AN ISSUE THE MANUFACTURE HAS KNOW ABOUT FOR A WHILE. *TR
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) LAST WEEK FOR HER POWER STEERING. THE POWER STEERING DID NOT WORK WHEN THE CONTACT ATTEMPTED TO MOVE FROM A PARKED POSITION. THE VEHICLE WAS DRIVEN TO DON SHETLER BUICK CHEVROLET (19400 CROWLEY EUNICE HWY, CROWLEY, LA 70526 (337) 514-4309) WHO THOUGHT THEY WOULD DO THE RECALL REPAIR BUT THEY FOUND OUT THAT THE POWER STEERING WAS DISCONNECTED. THEY DEALER CHARGED THE CONTACT FOR TWO HOURS OF LABOR SINCE THOSE REPAIRS WERE NOT INCLUDED IN THE RECALL. THE REPAIRS HAD BEEN COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000.
DURING MANEUVER IN PARKING LOT TRYING TO TURN AROUND STEERING GOT EXTREMELY STIFF WHICH RESULTED IN ME RUNNING INTO SIDE WALK, RAMP. THE ONLY PART OF MY VEHICLE THAT WAS DAMAGE WAS THE DRIVER SIDE FRONT WHEEL. CURB RASH BEYOND REPAIR. AT THE TIME I WAS NOT AWARE OF VEHICLE RECALL AND DID NOT FILE AN ACCIDENT REPORT.
WHEN USING STEERING TO TURN AROUND, TURN INTO A PARKING SPACE OR BACK IN, 'PARKING ASSIST OFF' SHOW UP ON THE INSTRUMENT PANEL, THEN THE STEERING WHEELS LOCKS AND THE CAR TURNS OFF WHILE STILL ENGAGED IN DRIVE. SOMETIMES 'BRAKE ASSIST' COMES ON FIRST. EXTREMELY DANGEROUS. WHEN THIS HAPPENS, UNABLE TO TURN STEERING WHEEL. CAR SHUTS DOWN AND DOORS LOCK. I HAVE TO PUT IT IN PARK AND RESTART THE CAR. SOMETIMES IT DOES IT MORE THAN ONCE AFTER RESTARTING THE CAR. I HAVE TAKEN IT TO A GMC DEALER FOR EVALUATION AND REPAIR. HAS HAPPENED AT LEAST 6 DIFFERENT TIMES. WHEN DRIVING, I AM ALWAYS AFRAID TO MAKE SHARP TURNS. HOWEVER, IT HAS ONLY HAPPENED AT SLOW SPEEDS WHEN TRYING TO TURN IN TO A DRIVEWAY OR TURN AROUND SUCH AS IN A PARKING LOT. *DT CONSUMER STATED AFTER TAKING MY CAR TO GMC DEALER AND BEING TOLD MY VEHICLE NEEDED A SORTWARE UPDATE, MY CAR WENT A FEW WEEKS WITHOUT AN EPISODE UNTIL THIS EVENING AT 7:52PM EASTERN TIME, WHILE BACKING IN TO MY DRIVEWAY. THE STEERING WHEEL KICKED IN PLACE AND THE VEHICLE TURNED OFF AND DOORS LOCKED, LEAVING ME OUT IN THE STREET, UNABLE TO CONTROL MY CAR FOR SECONDS. UPDATED 10/18/18*JB UPDATED 10/26/18*JB
STEERING WHEEL CREATES A LOCKING/POPPING/CLICKING NOISE WHILE MAKING TURNS. THIS IS CAUSED BY A LOOSENING OF THE BOLT WHICH MAY AFFECT THE WHEEL BEARINGS CREATING A POTENTIALLY DANGEROUS SITUATION. THIS NEEDS TO BE ADDRESSED BEFORE SOMETHING SERIOUS HAPPENS. THE CONDITION OCCURS WHENEVER THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT, FROM 0-35 MPH.
I WAS DRIVING ON HEAVILY-CONGESTED I-66 EASTBOUND IN THE DC METRO AREA (NORTHERN VIRGINIA) AT 70MPH. MY VEHICLE ALERTS ME WITH CHIME, SO I LOOK DOWN AT THE COMMUNICATION CENTER. I SEE AN ALERT THAT SAYS: SERVICE POWER STEERING ASSIST. I DECREASE MY SPEED AND SAFELY PULL OVER TO THE RIGHT SHOULDER. I TURN OFF MY VEHICLE TO SEE IF THE ISSUE WOULD RESET. I TURNED IT BACK ON, AND IT DID NOT. I CALL MY HUSBAND TO ALERT HIM OF THE ISSUE. I SAFELY REENTERED THE HIGHWAY, AND IT TOOK ALL MY MIGHT TO GET MY VEHICLE BACK ON THE ROAD. I ARRIVED AT WORK AND COULD BARELY STEER TO PARK MY VEHICLE. I CALLED MY DEALER TO LET THEM KNOW WHAT HAPPENED. HE LOOKED UP MY TRUCK BY VIN AND SAID THERE WAS NO RECALL ON IT; HOWEVER, THERE IS A RECALL FOR THE SAME ISSUE ON OTHER VEHICLES IDENTICAL TO MINE. APPARENTLY, THERE IS AN ISSUE WITH THIS PART ON MORE THAN THE VINS THAT ARE CURRENTLY LISTED, AND I WOULD LIKE TO GET THIS ISSUE RESOLVED ASAP. I AM HOPING THAT THE SAME THING WITH MY A/C CONDENSER DOES NOT HAPPEN: I PAID $1,000 AND HAD TO WAIT 3 MONTHS TO GET IT FIXED BECAUSE THE PART WAS ON BACKORDER, AND MONTHS LATER, I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE IS AN ISSUE WITH THE PART AND GM WOULD FIX IT -- WELL AFTER THE FACT -- AND THAT SAME ISSUE AFFECTED SO MANY PEOPLE. I WILL ADMIT, THIS IS THE VERY LAST GM VEHICLE I WILL PURCHASE IF I HAVE TO COME OUT OF POCKET FOR THIS POWER STEERING ASSIST ISSUE. SOMETIMES I WONDER IF CERTAIN PERSONAL DEMOGRAPHICS ARE TIED TO THESE VINS AFTER A SALE. RECALL NUMBER 14V719000 RECALL DATE 11/10/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN L SULLIVAN CHEVROLET, 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4054084140. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 71,408.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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