2002 Gulf Stream Sun Voyager Owner Complaints

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER RV. THE CONTACT WAS DRIVING 45 MPH AND AS THE BRAKES WERE APPLIED, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKES OVERHEATED AND BEGAN SMOKING BEFORE IGNITING. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V092000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE WARNING). PER THE RECALL, THE DEALER WAS TO REPAIR THE BRAKE LINING, ROTORS AND OTHER COMPONENTS IF THEY WERE DAMAGED AS A RESULT OF THE RECALLED COMPONENT. THE CONTACT'S ENTIRE BRAKING SYSTEM WAS DAMAGED AS A RESULT OF THE FAILURE HOWEVER, THE DEALER ADVISED THAT THEY WOULD ONLY MAKE REPAIRS TO THE BRAKE PADS, ROTORS AND THE REAR AXLE SEAL. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE REAMING FAILURES OF THE BRAKING SYSTEM WOULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT WAS ADVISED THAT HE WOULD HAVE COVER THE COST OF REPAIRS ALTHOUGH THE RECALL STATED OTHERWISE. THE DEALER CONTINUED TO INFORM THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIRS THAT WERE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 23,000. UPDATED 6/15/12 *CN

NHTSA ID

10460748

Incident

Jun 1, 2012

Mileage

23,000 mi

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER MOTOR HOME. THERE WAS A RECALL ON THE WORK HORSE CHASSIS BRAKES AND THE DEALER DID NOT HAVE THE PARTS TO REPAIR THEM. THE CONTACT EXPERIENCED A BRAKE FAILURE PREVIOUSLY, WHICH HE REPAIRED HIMSELF, BUT THE PARTS HE RECEIVED FROM THE DEALER WERE DEFECTIVE. WHENEVER HE CONTACTED THE DEALER FOR THE NEW PARTS HE WAS TOLD THEY HAVE NOT ARRIVED AND ARE STILL ON BACK ORDER. THE MANUFACTURER COULD NOT BE REACH. THE FAILURE MILEAGE WAS 24,000.

NHTSA ID

10356935

Incident

Sep 21, 2008

Mileage

24,000 mi

DOMETIC REFRIGERATOR IN A 2002 GULF STREAM MOTOR HOME CUSTOMER STATES THAT HE ASKED FOR REIMBURSEMENT FROM DOMETIC **CC THE CONSUMER WAS INFORMED THE REFRIGERATOR WAS LEAKING AMMONIA. *JB

NHTSA ID

10202647

Incident

Jan 1, 1901

DT*: THE CONTACT STATED THE ABS LIGHT INTERMITTENTLY ILLUMINATES. A NHTSA RECALL, #04V084000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SERVICE BRAKES, HYDRAULIC HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. AN INDEPENDENT MECHANIC HAS MADE SEVERAL ATTEMPTS UNDER WARRANTY TO MAKE THE ABS LIGHT GO OFF WITHOUT SUCCESS. *AK

NHTSA ID

10156772

Incident

Feb 1, 2004

Mileage

33,049 mi

THE TOE ON THE FRONT END OF THE CLASS A MOTORHOME WAS IMPROPERLY ALIGNED. THE CONSUMER BELIEVED THAT THIS COULD RESULT IN AN ACCIDENT DUE TO THE TIRES WEARING OUT PREMATURELY. *AK THE DEALER STATED THAT THE MANUFACTURER WAS RESPONSIBLE. AS A RESULT OF THE PROBLEM, THERE WAS A FLAT TIRE AND THR TIRES WORE OUT. *SCC *JB

NHTSA ID

10046616

Mileage

4,600 mi