RoadVitals

2002 Harley-Davidson Flhtcu-1 Shrine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 11, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 4, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Harley-Davidson Flhtcu-1 Shrine, most frequently naming the electrical and engine categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V002000

EXTERIOR LIGHTING

Jan 4, 2002
28,949 units potentially affected
The defect: ON CERTAIN MOTORCYCLES, THE CLIPS THAT RETAIN THE WIRING FOR THE FRONT FENDER TIP LIGHT CAN BECOME DETACHED FROM THE FENDER, CAUSING THE WIRES TO FRAY AND SHORT.
The risk: THIS COULD CAUSE THE LIGHTING SYSTEM FUSE TO BLOW, LEAVING THE VEHICLE WITHOUT AN OPERATIONAL FRONT FENDER TIP LIGHT, HEADLIGHT, TAILLIGHT, RUNNING LIGHTS, AND PASSING LAMPS (IF EQUIPPED).
The remedy: DEALERS WILL REPLACE THE FENDER TIP LIGHT WIRING HARNESS RETENTION CLIPS, AND INSPECT AND REPLACE, IF NECESSARY, ANY DAMAGED WIRING HARNESSES. OWNER NOTIFICATION BEGAN JANUARY 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.
HARLEY-DAVIDSON MOTOR COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 11, 2007

I HAVE FILED A COMPLAINT WITH THE WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION, AND I BELIEVE THAT THEY HAVE SENT YOU A COPY OF THAT COMPLAINT. ON JULY 6, 2007 WE WERE RIDING IN THE HILLS OF TENN. WHEN THE ENGINE OF MY 2002 HARLEY- DAVIDSON FLHTCUI FIRE FIGHTER EDITION WITH 36,000 MILES HAD A CATASTROPHIC ENGINE FAILURE CAUSED BY CAM BEARING FAILURE. THE ENGINE IS JUNK AND NEEDS TO BE REMANUFACTURED. MY CONCERN IS THAT HARLEY HAS KNOWN THAT THEY HAVE A PROBLEM WITH THE TWIN CAM ENGINE BEARINGS GOING OUT AND WILL NOT STAND BEHIND THEIR PRODUCT WHICH IS A $3,600.00 REPAIR. THE BIGGER CONCERN IS THAT WE WERE ONLY GOING 25-30 MILES PER HOUR WHEN THIS HAPPENED AND I HAD ALL TO DO TO KEEP FROM CRASHING. WHAT IF WE WERE ON THE INTERSTATE DOING 70 MILES PER HOUR. WHAT KIND OF FAITH AM I GOING TO NEED WHEN I GET THE ENGINE BACK AFTER REMANUFACTURED. *TR UPDATED 12/12/07

NHTSA ID
10202567
Incident
Jul 6, 2007
Mileage
36,000 mi
Electrical
Filed Jan 20, 2006

ON 1-20-2006, I WAS OPERATING MY 2002 HARLEY DAVIDISON ULTRA CLASSIC, WHEN THE ENTIRE ELECTRICAL SYSTEM SHUTDOWN. I WAS TRAVELING AT ABOUT 50 MPH WHEN THIS HAPPENED. THE MOTORCYCLE ROLLED TO A STOP AND AFTER A FEW MOMENTS IT STARTED. ABOUT A 1/4 MILE UP THE ROAD IT HAPPENED AGAIN. I HAD BEEN USING THE BIKE FOR ABOUT 16 MILES / 25 MINUTES WHEN THIS OCCURRED. THIS IS NOT THE FIRST TIME. IN NOVEMBER 12, 2005, I TOOK THE MOTORCYCLE TO THE HARLEYDAVIDISON DEALERSHIP TO COMPLAIN ABOUT THE SAME PROBLEM. THEY TOLD ME THAT THIS PROBLEM HAD NOTHING TO DO WITH THE PRIOR RECALL ON A CIRCUIT BREAKER. I WAS CHARGED $70.00 AND TOLD THEY FOUND A PINCHED WIRE. I ASKED ABOUT THE RECALL, AND THEY INFORMED ME, MY MOTORCYCLE HAD THE RECALL COMPLETED DURING A PRIOR MAINTENANCE. I BELIEVE THAT EITHER THE REPLACED CIRCUIT BREAKER IS ALSO BAD OR THERE IS A NEW PROBLEM THAT WILL CAUSE SOMEONE TO GET HURT. *NM

NHTSA ID
10148248
Incident
Jan 20, 2006
Mileage
11,265 mi