RoadVitals

2014 Harley-Davidson Fls Softail

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 24, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 12, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Harley-Davidson Fls Softail, most frequently naming the body & structure, brakes and engine categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Brakes133.3%
  • Engine133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V725000

EXTERIOR LIGHTING:TURN SIGNAL

Nov 12, 2014
4,688 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014-2015 FLS Softail motorcycles manufactured March 25, 2013, to October 2, 2014. The affected vehicles may have been manufactured without lamp-outage detection for the front turn signals. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Without the turn signal lamp outage indicator, the rider may not be aware that a front turn signal is not working. And without working front turn signals, there is an increased risk of a crash.
The remedy: Harley-Davidson will notify owners, and dealers will correct the body control module software, free of charge. The recall began November 24, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0618.
Harley-Davidson Motor CompanyManufacturer number 0618View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 24, 2015

TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLS SOFTAIL. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR LEFT SIDE SADDLE BAG FELL OFF THE BIKE. THE MOTORCYCLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.

NHTSA ID
10743345
Incident
Jun 23, 2015
Mileage
9,000 mi
Engine
Filed May 18, 2015

AS I WAS ON THE ENTRANCE RAMP OF SALTWELL RD. HARRISON COUNTY, WV 26330 MERGING ONTO I-79 NORTHBOUND MY ENGINE LOCKED UP AND ALMOST THREW ME OFF THE MOTORCYCLE. I GRABBED THE CLUTCH AND COASTED TO THE SHOULDER OF THE INTERSTATE. I CALLED TRIPLE S HARLEY DAVIDSON OUT OF MORGANTOWN, WV. THEY CAME AND PICKED THE BIKE UP. [XXX] 2014 HARLEY DAVIDSON FAT BOY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10716987
Incident
May 13, 2015
Mileage
70 mi
Brakes
Filed May 5, 2015

REAR BRAKE RUBBING CAUSING CALIPER AND ROTOR TO GET HOT ENOUGH TO FRY EGGS , DEALERSHIP NO HELP. *TR

NHTSA ID
10714673
Incident
Apr 13, 2015
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1HD-R7V8M-09

ELECTRICAL SYSTEM

PARTS & ACCESSORIES BULLETIN PAB1067: SCREAMIN? EAGLE SMART TUNE PRO RELEASED FOR SHIPMENT. Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.

1HD-Y6J2F-02

ELECTRICAL SYSTEM:SOFTWARE

TECH ARTICLES: INSTALLATION OF BOOM! INFOTAINMENT SOFTWARE RELEASE 1.20.2 MAY CAUSE THE INFOTAINMENT SYSTEM TO FREEZE AND BECOME NON-RESPONSIVE TO INPUTS FROM THE HAND CONTROLS, SOFT KEYS, OR TOUCH SCREEN. AN IGNITION CYCLE OFF-ON MAY GET THE SYSTEM TO RESPOND OR IT MAY NOT. IF A CUSTOMER IS EXPERIENCING THIS ISSUE, UPDATE SOFTWARE TO RELEASE 1.20.3.

1HD-K5W9P-01

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS BULLETIN HELPS THE DEALER LOCATE NEEDED INFORMATION TO UPDATE AND SERVICE BOOM! BOX AUDIO INFOTAINMENT SYSTEMS. IT ALSO LISTS SOFTWARE REVISIONS AND THE FIXES ADDRESSED IN EACH REVISION.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Fls Softail by model year
YearComplaintsRecallsInvestigationsIssue Index
2015110—
2014Viewing310—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.