SUSPENSION:REAR:SHOCK ABSORBER
2021 Harley-Davidson Fxlrs
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 3 NHTSA owner-reported complaints for the 2021 Harley-Davidson Fxlrs, most frequently naming the brakes and suspension categories. 2 safety recalls have been issued covering this model year; and 52 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes150.0%
- Suspension150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSUSPENSION:REAR:SHOCK ABSORBER
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
NHTSA Complaint Description — This complaint concerns two unrepaired safety recalls (23V591 and 25V375) on a 2021 Harley-Davidson Low Rider S (FXLRS) Softail motorcycle that were never remedied prior to a fatal crash on April 12, 2023. Recall 23V591 (issued August 2023) involves a fastener that may fracture, allowing the rear shock absorber adjuster to contact the rear tire, creating a groove and causing sudden loss of tire pressure — increasing crash risk. Recall 25V375 (issued June 2025) involves the rear shock pre-load adjuster mounting tab, which may fracture under normal use, with the same potential tire contact and pressure loss hazard. Neither recall was repaired prior to the fatal crash. The motorcycle was impounded following the crash and subsequently transferred before any inspection for recall-related defects could be conducted. It is unknown whether either defect was present at the time of the crash, as no inspection for recall compliance was performed post-crash. Safety was placed at severe risk — the operator died. The vehicle was not inspected by the manufacturer or dealer for recall defects after the crash. No dealer service was ever performed to remedy either recall. The vehicle is no longer available for inspection.
- NHTSA ID
- 11727575
- Incident
- Apr 12, 2023
The rear brakes will not and do not stop the bike. The ABS rear brakes do not engage yet when checking the error codes on the bike it shows the brakes are engaging. This is very dangerous. You need both brakes on a motorcycle
- NHTSA ID
- 11668784
- Incident
- May 1, 2021
The contact owns a 2021 Harley-Davidson FXLRS. The contact received notification of NHTSA Campaign Number: 23V591000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11544508
- Incident
- Aug 29, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE; POWER TRAIN; VEHICLE SPEED CONTROL; WHEELS
SERVICE BULLETIN M1490 (V 26.8.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version Version 26.8.3, Release Date: Week of July 24, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features - Harley-Davidson: 2023-2024 Touring: Updated Electronic Control Module (ECM) calibration offerings. LiveWire: S2DM/MH/AP: Calibration bundle 10.2.28: Telematic Control Unit (TCU) reflash updates. Change: Vehicle Setup: Body Control Module (BCM) – Tire Pressure Monitoring System (TPMS) Replacement: Correct issue where tire size selections were not available. System Info – Auxiliary Load Controller (ALC): Added Bike configuration field. Data Items – Trike ECM: Improved display of Gear Position when in reverse. Amp – Added support for (Part No. 76001619).
ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING; FUEL/PROPULSION SYSTEM
SERVICE BULLETIN M1490 (V 26.7.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.7.3. Release Date:• Week of June 11, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions.
ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL
SERVICE BULLETIN M1490 (V 26.6.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.6.2. Release Date: Week of April 22, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features: 2026 Police • Vehicle Setup: Civilianize; LiveWire • S2: Del Mar (S2DM), Mulholland (S2MH), Alpinista (S2AP) - Calibration bundle 10.2.20: Vehicle Supervisory Controller (VSC) and Onboard Charger (OBC) reflash updates. Changes: 2026 Trike • Update “Reverse Lockout Reason” resize column.
ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; VEHICLE SPEED CONTROL
SERVICE BULLETIN M1490 (V 26.5.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.5.2 Release Date: Week of March 30, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features. 2024: Pan America (RA1250), Pan America Special (RA1250S), CVO Pan America (RA1250SE) • Updated Body Control Module (BCM) reflash calibration. 2024-2026: CVO Road Glide ST (FLTRXSTSE) • Updated Electronic Control Module (ECM) reflash calibration. 2026: CVO Street Glide ST (FLHXSTSE) • Updated ECM reflash calibration. Changes. 2026 Trike • Update “Reverse Lockout Reason” to support new values, • “Vehicle setup: Gear Indicator Calibration” – improve operation. 2025-2026 Softail • Update reflash for Softail Speedometer (SPDO) – enable operation of auxiliary lamp telltale. LiveWire S2 • Provide reflash support for Vehicle Supervisory Controller (VSC) hardware (Part No. 41001756RE).
ENGINE
SERVICE BULLETIN M1679: AFTERMARKET EXHAUST HEADER DEBRIS. PURPOSE: Initial release. This bulletin informs dealers that Harley-Davidson has identified instances of premature engine failure due to abrasive particle wear, specifically from debris inside new aftermarket exhaust headers. Recent evaluations have identified that certain newly manufactured exhaust headers may contain residual hard particles that, if not removed prior to installation, can migrate through the engine system and cause accelerated component wear or severe mechanical damage.
ELECTRICAL SYSTEM
SERVICE BULLETIN M1490 (V 26.4.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.4.3 Release Date: Week of February 25, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). Refer to bulletin M1713 for instructions. New Features: Support for 2026 LiveWire Vehicles, LiveWire S2 Vehicle Status: Display notification when vehicle has unconfigured Electro Hydraulic Control Unit (EHCU) module, Vehicle Setup: New operation to support Anti-lock Braking System (ABS) / EHCU Correction, Reflash: Enabled EHCU calibrations for vehicles previously ineligible for update, requiring ABS / EHCU Correction to be performed. 2021–2025 Pan America (RA1250), Pan America S (RA1250S), Pan America ST (RA1250ST), CVO Pan America (RA1250SE): Reflash – Updated Electronic Control Module (ECM) software calibration to improve quick shifter performance. Changes: Infotainment Control Unit (IFCU) Customization – Correct issue where speakers were improperly configured.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.