Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 17, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 4, 2003
What this page shows
Our database holds 7 NHTSA owner-reported complaints for the 2003 Harley-Davidson Softail. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–7 of 7
EngineFuel system
Filed Apr 17, 2012
TL* THE CONTACT OWNS A 2003 HARLEY DAVIDSON SOFT TALE DEUCE MOTORCYCLE. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL LINE WAS CAUSING FRICTION TO THE INNER FUEL TANK AND BORE SEVERAL HOLES IN THE FUEL LINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL LINES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 06/05/12 *BF THE CAM TENSIONER WEAR BLOCK FAILED.
NHTSA ID
10455520
Incident
Apr 13, 2011
Mileage
30,000 mi
Other / unspecified
Filed Jul 5, 2004
MOST OF THE HARLEY DAVIDSON MOTORCYCLES HAVE THE PASSENGER FOOTREST RIGHT BESIDE OR OVERTOP OF THE EXHAUST. THIS HAS CAUSED ME TO ACTUALLY BURN THROUGH MY PROTECTIVE BOOTS I WEAR. I HAVE NOT BEEN INJURED YET, BUT SHOULD A CHILD OR PERSON WHO DOES NOT WEAR PROTECTIVE SHOES COULD SERIOUSLY HAVE MAJOR BURNS TO THEIR FEET AND ANKLES.*AK
NHTSA ID
10080371
Incident
May 21, 2004
Tires & wheels
Filed Feb 10, 2004
4 TIRES WERE REPLACED WITHIN 1,000 MILES DUE TO TIRES BEING OUT OF ROUND. *AK
NHTSA ID
10057810
Mileage
1,000 mi
Body & structure
Filed Nov 19, 2003
PROBLEMS WITH FRAME ON 2003 SUNDANCE SOFTAIL. *MR THE DEALER/MANUFACTURER STATED THAT THE FRAME WAS NOT ALIGNED PROPERLY AND WOULD NOT TRACK ON THE HIGHWAY. THE FRAME WAS TAKEN TO AN UNINTERESTED THIRD PARTY AND PLACED ON A LASER FRAME MACHINE. THE RESULTS SUPPORTED THE DEALER/MANUFACTURER EVALUATION. THE MANUFACTURER WOULD NOT RESPOND TO THE CONSUMER. *SCC *JB
NHTSA ID
10048358
Fuel system
Filed Nov 2, 2003
Crash reportedFire reported1 injury reported
MY BROTHER HAD A LOW SPEED (UNDER 20 MPH) CRASH ON A 2003 HARLEY HERITAGE SOFTAIL. UPON HITTING THE GROUND, THE BIKE BURST INTO FLAMES. THIS IS VERY UNUSUAL AS THE SPEED WAS LOW, THE IMPACT WAS NOT SEVERE (MY BROTHER ENDED UP WITH A SEVERELY SPRAINED ANKLE), BUT THE BIKE WAS TOTALED. I BELIEVE THERE IS CAUSE FOR CONCERN. THE BIKE IS A FUEL INJECTED TWIN CAM 88 ENGINE. *LA
NHTSA ID
10045300
Incident
Nov 2, 2003
Mileage
250 mi
Body & structure
Filed Jul 12, 2003
1 injury reported
WHEN GETTING OFF OF BACK OF HARLEY DAVIDSON MY LEG GOT CAUGHT ON THE LICENSE PLATE AND TORE MY LEG OPEN. WENT TO ER WHERE I HAD TO HAVE STITCHES ON THE INSIDE OF THE WOUND AND ON THE OUTSIDE. VERY PAINFUL! PLACEMENT OF LICENSE PLATE HOLDER IS NOT SAFE.*AK
NHTSA ID
10025972
Incident
Jul 6, 2003
Fuel system
Filed Apr 4, 2003
GASOLINE LEAK FROM FUEL LINE ON HARLEY-DAVIDSON FWSTI 2003. *JB
NHTSA ID
10013954
Incident
Mar 28, 2003
Mileage
240 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.