RoadVitals

2011 Heartland Big Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 20, 2013
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Heartland Big Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Tires & wheels266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

WITHIN ONE HOUR OF LEAVING HOME HAD THREE SEPARATE TIRE BLOWOUTS ON RV. TIRES DID NOT APPEAR WORN, INFLATED PROPERLY, LOAD APPROPRIATE, AND STORED UNDER COVER. LESS THAN 6000 MILES ON THESE 2 YEAR OLD ORIGINAL EQUIPMENT ON HEARTLAND BIG COUNTRY RV. OCCURRED ON I-35 DALLAS CAUSING SIGNIFICANT DAMAGE TO RV, AND RESULTING IN PURCHASE ON THE SPOT OF 4 NEW TIRES. TIRES APPEARED TOTALLY SEPERATED. *TR

NHTSA ID 10536365 · filed Aug 20, 2013

TREAD CAME OFF TIRE WILL TRAVELING ON I-515 IN HENDERSON NV. TIRE WAS PROPERLY INFLATED AS WE HAD LEFT THE SERVICING DEALERSHIP JUST 30 MINUTES PRIOR. THIS BRAND OF TIRE SEEMS TO HAVE A HIGH FAILURE RATE IF THE COMPLAINTS ON THE HEARTLAND OWNERS FORUM ARE ANY INDICATION. *TR

NHTSA ID 10477468 · filed Sep 29, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

THE AFFECTED PARTS SECTION ABOVE WOULD NOT KEEP MY AFFECTED PARTS LISTED, SO THEY WERE THE DELAMINATED TIRE, FENDER SKIRTING AND SOME WIRING. WHILE TOWING MY 2011 3250 TS BIG COUNTRY FIFTH WHEEL AT APPROXIMATELY 35 MPH MY DRIVERS SIDE FRONT TIRE TREAD ON THE CAMPER DELAMINATED. THE CAMPER WAS PULLED TO THE SIDE OF THE ROAD AND UPON INSPECTION I FOUND THE TREAD OF THE TOWMAX STR ST235/80R16 HAD DELAMINATED HALFWAY OFF OF THE TIRE CORE. AFTER CALMING DOWN AND GETTING ROADSIDE SERVICE TO PLACE THE SPARE ON THE CAMPER I CONTINUED SLOWLY TO THE NEARBY CAMPSITE. NOTE: WHILE I WAS WAITING FOR THE ROADSIDE SERVICE TO ARRIVE, ANOTHER FELLOW CAMPER STOPPED BY TO ASSIST IF HE COULD. WHILE THERE HE TOLD ME THAT THIS DELAMINATION PROBLEM WITH THESE TOWMAX TIRES HAS BEEN ONGOING FOR A LONG PERIOD OF TIME. I FOUND HIS STATEMENT THIS TO BE VERY TRUE AND DISTURBING. AFTER COMPLETING RESEARCH ON VARIOUS/MANY RV FORUMS WHERE I READ SIMILAR STORIES AND SAW PICTURES OF SIMILAR/WORSE DAMAGES AS MY OWN I AM AMAZED AND SHOCKED THAT THESE TIRES ARE ALLOWED TO BE USED ON RV'S. AND THIS DELAMINATION PROBLEM HAS BEEN GOING ON FOR YEARS, AS NOTED BY THE RV FORUM REPORT DATES. AT A MINIMUM, THERE HAS BEEN PROPERTY DAMAGED. THANK GOODNESS IN OUR CASE WE HAD JUST LEFT A RED LIGHT AND WERE ONLY GOING 35-40 MPH. THIS IS A POTENTIAL LIFE THREATENING ISSUE THAT NEEDS IMMEDIATE ACTION TAKEN BEFORE SOMEONE IS KILLED!!! I AM NOW SEARCHING FOR 4 NEW TIRES TO REPLACE THESE DEFECTIVE TIRES AND GET SOME PEACE OF MIND BACK BEFORE CONTINUING ON TO FL. THANK YOU FOR YOUR SUPPORT IN THIS MATTER AND I LOOK FORWARD TO HEARING SOME POSITIVE RESULTS IN THE CASE. *TR

NHTSA ID 10483242 · filed Nov 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .