RoadVitals

2012 Heartland Big Country Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 29, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 12, 2013

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2012 Heartland Big Country. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Tires & wheels
Filed Jul 29, 2014

BEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS

NHTSA ID
10617416
Incident
Jul 28, 2014
Tires & wheels
Filed Jul 15, 2014

DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID DAMAGE TO THE SIDE OF THE SLIDE AND PULLED THE WIRES FROM THE OUTLET AND THE LIGHTS IN THE SLIDE. *TR

NHTSA ID
10610857
Incident
Apr 23, 2014
Mileage
5,500 mi
Body & structure
Filed Jul 12, 2013

I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING THEM TO HEARTLAND THEY NOTIFIED ME THAT THE TRAILER WOULD NEED TO COME BACK TO INDIANA FROM THE WEST COAST FOR REPAIRS AT THE FACTORY.THEY INFORMED ME THAT LIPPERT THE MANUFACTURER OF THE FRAMES HAS HAD SEVERAL ISSUES WITH FRAMES BENDING AND BREAKING.THEY ASSURED ME THAT THE TRAILER WAS SAFE TO USE AND PULL CROSS COUNTRY UNTIL THEY COULD FIX IT FALL 2013.AFTER GOOGLING LIPPERT FRAME PROBLEMS I QUICKLY FOUND OUT I AM NOT THE ONLY ONE WITH THESE ISSUES SOME MUCH WORSE.THEY OFFERED THE REPAIR AT NO COST BUT FUEL AND LODGING WILL BE AT LEAST $4-5K AT MY EXPENSE. *TR

NHTSA ID
10524515
Incident
Apr 2, 2013
Mileage
4,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .