RoadVitals

2012 Heartland Big Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 29, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Heartland Big Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Tires & wheels266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

BEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS

NHTSA ID 10617416 · filed Jul 29, 2014

DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID DAMAGE TO THE SIDE OF THE SLIDE AND PULLED THE WIRES FROM THE OUTLET AND THE LIGHTS IN THE SLIDE. *TR

NHTSA ID 10610857 · filed Jul 15, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING THEM TO HEARTLAND THEY NOTIFIED ME THAT THE TRAILER WOULD NEED TO COME BACK TO INDIANA FROM THE WEST COAST FOR REPAIRS AT THE FACTORY.THEY INFORMED ME THAT LIPPERT THE MANUFACTURER OF THE FRAMES HAS HAD SEVERAL ISSUES WITH FRAMES BENDING AND BREAKING.THEY ASSURED ME THAT THE TRAILER WAS SAFE TO USE AND PULL CROSS COUNTRY UNTIL THEY COULD FIX IT FALL 2013.AFTER GOOGLING LIPPERT FRAME PROBLEMS I QUICKLY FOUND OUT I AM NOT THE ONLY ONE WITH THESE ISSUES SOME MUCH WORSE.THEY OFFERED THE REPAIR AT NO COST BUT FUEL AND LODGING WILL BE AT LEAST $4-5K AT MY EXPENSE. *TR

NHTSA ID 10524515 · filed Jul 12, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .