RoadVitals

2023 Heartland Big Horn Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 8, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 9, 2023

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2023 Heartland Big Horn. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Other / unspecified
Filed Oct 8, 2024

Range is installed in our Heartland RV. Suburban put out a TSB to have silicone placed at wiring connections on stove knobs under stove top. Then they put out a recall to disconnected and cap the wiring for the illumination of the stove knobs and the oven lighting. The range has an issue with the temperature control that it doesn’t reach indicated temperature. The main issue is that when the pilot is lit and you set it to a temperature like 300 degrees it lights okay. But, after a few minutes the burner goes out and so does the pilot. You have to continually relate the pilot and each time turn the range to a higher temperature to keep the burner in the oven on to cook anything. Suburban has indicated that it is a manifold issue on the top of the stove but has not provided any corrective action or recall on any of this. The Range should be recalled and replaced.

NHTSA ID
11618700
Incident
Aug 31, 2023
Electrical
Filed Jun 9, 2023

The contact owns a 2023 Heartland Bighorn built on a 2019 Mercedes-Benz Sprinter chassis. The contact stated that while the awning was opened, the front passenger’s side the awning fractured. The contact stated that the water tank also filled up with water independently. On another occasion, while pulling the stairs, the screws to the handle detached. The RV was taken to the dealer and the RV was repaired. On another occasion, while turning on the water, the contact became aware that the water was not heated as needed. The vehicle was taken to the dealer and the battery was replaced; however, the lights inside the RV were low. The RV was diagnosed by an inspector sent by the manufacturer and stated that a ground wire was loosened. The contact was informed that the RV was unsafe to operate. The RV was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was unknown.

NHTSA ID
11526208
Incident
Feb 28, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .