RoadVitals

2013 Heartland Elk Ridge Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 30, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 7, 2014

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2013 Heartland Elk Ridge. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Tires & wheels
Filed Apr 30, 2016

WHILE TOWING MY FIFTH WHEEL RV ON I40 APPROXIMATELY 30 MILES EAST OF SEVIERVILLE, TN. I HAD A BLOWOUT ON THE FRONT PASSENGER SIDE TIRE ON MY FIFTH WHEEL. MY SPEED WAS AROUND 60 MPH AND THE TIRES HAD LESS THAN 1500 TOTAL MILES SINCE NEW. I IMMEDIATELY PULLED OFF TO THE SIDE OF THE ROAD TO INSPECT THE DAMAGE AND PHONE FOR SERVICE.

NHTSA ID
10862339
Incident
Apr 20, 2016
Mileage
1,400 mi
Suspension
Filed Oct 9, 2014

WHILE DRIVING ON HWY 101 THE REAR LEAF SPRINGS ON THE REAR AXLE SNAPPED. NOT A CLEAN BREAK BY A JAGGED ONE. THE REMAINING LEAF SPRINGS HELD. THE LEAF SPRINGS ACCORDING TO THE DEALER ARE RATED AT 3000 ON EACH SPRING. TOTAL 12000 LBS FOR A GVWR TRAILER OF 14600 LBS. I WOULD SAY THAT IS UNDER SPRUNG AND NO ROOM FOR ERROR. YOU NEED TO LOOK AT THIS. SPRINGS MADE BY LIPPERT COMPONENTS AND MADE IN CHINA. DEALER AND HEARTLAND BOTH DOING THE DANCE ON WARRANTY COVERAGE ECT ECT. THANKS *TR

NHTSA ID
10643720
Incident
Sep 26, 2014
Mileage
4,500 mi
BrakesTires & wheels
Filed Oct 7, 2014

I HAVE A HEARTLAND TRAILER WHICH I PURCHASED NEW IN NOV OF 2012. ON OUR FIRST TRIP THE TIRE BLEW ON THE TRAILER. TRADED IT FOR THE SPARE AND THE WARRANTY COMPANY TREDIT REPLACED THE TIRE. TWO MONTHS LATER ANOTHER BLOWOUT WITH TWO OTHER TIRES. I REPLACED AL FOUR TIRE WITH A DIFFERENT BRAND. IN ASKING THE HEARTLAND OWNERS FORUM ABOUT THIS PROBLEM THE PAGE EXPLODED WITH MANY OTHER COMPLAINTS ABOUT TOWMAX TIRES. THIS IS A HUGE SAFETY PROBLEM WHICH NO ONE IS COMPLAINING ABOUT. *TR

NHTSA ID
10643181
Incident
Dec 26, 2013
Mileage
1,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .