2013 Heartland Elk Ridge Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Heartland Elk Ridge, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Tires & wheels250.0%
- Brakes125.0%
- Suspension125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHILE TOWING MY FIFTH WHEEL RV ON I40 APPROXIMATELY 30 MILES EAST OF SEVIERVILLE, TN. I HAD A BLOWOUT ON THE FRONT PASSENGER SIDE TIRE ON MY FIFTH WHEEL. MY SPEED WAS AROUND 60 MPH AND THE TIRES HAD LESS THAN 1500 TOTAL MILES SINCE NEW. I IMMEDIATELY PULLED OFF TO THE SIDE OF THE ROAD TO INSPECT THE DAMAGE AND PHONE FOR SERVICE.
I HAVE A HEARTLAND TRAILER WHICH I PURCHASED NEW IN NOV OF 2012. ON OUR FIRST TRIP THE TIRE BLEW ON THE TRAILER. TRADED IT FOR THE SPARE AND THE WARRANTY COMPANY TREDIT REPLACED THE TIRE. TWO MONTHS LATER ANOTHER BLOWOUT WITH TWO OTHER TIRES. I REPLACED AL FOUR TIRE WITH A DIFFERENT BRAND. IN ASKING THE HEARTLAND OWNERS FORUM ABOUT THIS PROBLEM THE PAGE EXPLODED WITH MANY OTHER COMPLAINTS ABOUT TOWMAX TIRES. THIS IS A HUGE SAFETY PROBLEM WHICH NO ONE IS COMPLAINING ABOUT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I HAVE A HEARTLAND TRAILER WHICH I PURCHASED NEW IN NOV OF 2012. ON OUR FIRST TRIP THE TIRE BLEW ON THE TRAILER. TRADED IT FOR THE SPARE AND THE WARRANTY COMPANY TREDIT REPLACED THE TIRE. TWO MONTHS LATER ANOTHER BLOWOUT WITH TWO OTHER TIRES. I REPLACED AL FOUR TIRE WITH A DIFFERENT BRAND. IN ASKING THE HEARTLAND OWNERS FORUM ABOUT THIS PROBLEM THE PAGE EXPLODED WITH MANY OTHER COMPLAINTS ABOUT TOWMAX TIRES. THIS IS A HUGE SAFETY PROBLEM WHICH NO ONE IS COMPLAINING ABOUT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHILE DRIVING ON HWY 101 THE REAR LEAF SPRINGS ON THE REAR AXLE SNAPPED. NOT A CLEAN BREAK BY A JAGGED ONE. THE REMAINING LEAF SPRINGS HELD. THE LEAF SPRINGS ACCORDING TO THE DEALER ARE RATED AT 3000 ON EACH SPRING. TOTAL 12000 LBS FOR A GVWR TRAILER OF 14600 LBS. I WOULD SAY THAT IS UNDER SPRUNG AND NO ROOM FOR ERROR. YOU NEED TO LOOK AT THIS. SPRINGS MADE BY LIPPERT COMPONENTS AND MADE IN CHINA. DEALER AND HEARTLAND BOTH DOING THE DANCE ON WARRANTY COVERAGE ECT ECT. THANKS *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .