RoadVitals

2016 Heartland Elk Ridge Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 22, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 22, 2017

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2016 Heartland Elk Ridge. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Other / unspecified
Filed May 22, 2017

I HAVE HAD TWO OF THE ORIGINAL TOWMAX TIRE SIZE 225/75R15 TIRES BLOWOUT ON MY NEW FIFTH WHEEL. IN BOTH CASES I WAS GOING UNDER 65 MPH. A THIRD REPLACEMENT TOWMAX TIRE WAS PUT ON MY VEHICLE AND I DROVE HOME. THE NEXT DAY THAT TIRE WAS GOAT BECAUSE OF A CRACK IN THE SIDEWALL. IF I HAD DRIVEN ON IT FOR ANY DISTANCE, IT TOO WOULD HAVE BLOWN. HEARTLAND REPLACED ALL THREE TIRES, BUT I DON'T TRUST ANY OF THEM. UNFORTUNATELY THE BEST I CAN DO IS GET THE DEALERSHIP TO REPLACE THE TIRES WITH A DIFFERENT BRAND FOR A 50% DISCOUNT WHICH IS WHAT I AM DOING. ALL THREE PROBLEM TIRES WERE LESS THAN A YEAR OLD AND HAD ABOUT 2000 MILES ON 2 OF THEM AND LESS THAN 100 MILES ON THE THIRD ONE WITH THE CRACK. THESE TIRES ARE JUNK AND UNSAFE. MY RECOMMENDATION IS YOU AVOID THEM AT ALL COSTS. THANKFULLY THIS ALL HAPPENED WHILE MY FIFTH WHEEL WAS STILL UNDER WARRANTY SO ALL THE DAMAGE TO MY TRAILER WAS COVERED. IN THE CASE OF THE TWO BLOWOUTS I WAS DRIVING ON GOOD STRAIGHT HIGHWAY UNDER 65 MPH IN TEXAS ON COOL (60S) SUNNY DAYS. THANKFULLY I WAS ABLE TO HANDLE THE BLOWOUTS AND GET OFF TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE FLAT OCCURRED AT THE FACILITY WHERE I KEEP MY TRAILER. THANKFULLY IT WAS ONLY A 70 MILE TRIP AND I WAS ABLE TO AVOID A BLOWOUT ON THAT TIRE. I LITERALLY LEFT THE TIRE SHOP AND DROVE TO THE STORAGE FACILITY.

NHTSA ID
10990905
Incident
Dec 18, 2016
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .