2015 Heartland Gateway Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Heartland Gateway, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure133.3%
- Other / unspecified133.3%
- Tires & wheels133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
OUR 5TH WHEEL FRAME BEGAN FALLING APART IN MAINE AND HEARTLAND TOLD US TO BRING THE UNIT TO THEM IN INDIANA. IT IS NO LONGER SAFE TO TOW THIS UNIT. I AM A TRAVEL BLOGGER AND WROTE A POST ABOUT THE EXPERIENCE WHICH YOU CAN SEE HERE: [XXX] SEVERAL PEOPLE HAVE TOLD ME AFTER LOOKING AT THIS THAT I SHOULD REPORT IT TO YOU. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TOWMAX POWER KING ST235/85 16R E RATED TIRES MANUFACTURED DATE 4113. I REALLY PRIDE MYSELF ON SAFETY AND TAKING CARE OF MY RV AND TIRES. RV IS KEPT INSIDE A 30X60 BUILDING AND CLEANED OFF AFTER EVERY TRIP. I CHECK THE AIR PRESSURE IN MY TIRES BEFORE I LEAVE TO GO CAMPING AND BEFORE I COME BACK HOME FROM CAMPING. AND I NEVER PULL FASTER THAN 65 MPH. 2 TIMES IN 2 WEEKS HAD BLOWOUTS WITH THESE TIRES WHICH CAUSED DAMAGE TO MY COACH. TIRES ARE KEPT CLEAN PROPER AIR PRESSURE AND HAS LESS THAN 4500 MILES ON THEM. BOTH TIMES I WAS TRAVELING ON THE INTERSTATE. LAST WEEK I WAS TRAVELING AT 64 MPH AND TODAY 55 MPH. THE FIRST BLOWOUT WAS MAY 19, 2016 I-12 NEAR THE NORTHSHORE MALL EXIT THE SECOND BLOWOUT WAS MAY 30, 2016 ON THE I-10 MISSISSIPPI BRIDGE IN BATON ROUGE, LA.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WE HAD A MAJOR TIRE BLOWOUT WHILE TRAVELING WITH OUR NEWLY PURCHASED HEARTLAND GATEWAY 5TH-WHEEL. THE PASSENGER SIDE FRONT TIRE (POWER KING TOW MAX ST235/85R16) BLEW AND COMPLETELY CAME UNRAVELLED. AT THAT TIME I CONTACTED THE DEALER WE PURCHASED THE RIG FROM WHO REFERRED ME TO THE HEARTLAND REPRESENTATIVE WHO (FURTHER) REFERRED ME TO THE TIRE MANUFACTURER REPRESENTATIVE. AFTER ROAD SERVICE REPLACED THE BLOWN TIRE WITH THE SPARE, I WAS DIRECTED TO THE LOCAL TIRE REPRESENTATIVE FOR FURTHER INSPECTION OF THE TIRE. UPON FURTHER INSPECTION (OF THE BLOWN TIRE) FROM THE LOCAL TIRE REPRESENTATIVE, HE DETERMINED THAT THE CAUSE OF THE BLOWOUT WAS SIDEWALL COLLAPSE. FURTHER INSPECTION OF THE THREE REMAINING TIRES SHOWED ABNORMAL WEAR AND THAT THEY TOO WERE WEAK AND NOT SAFE FOR FURTHER TRAVEL. I REPLACED ALL FOUR TIRES WITH COMMERCIAL GRADE TIRES AND THE "TIRE REPRESENTATIVE" OFFERED AN 80% REIMBURSEMENT OF THE COST OF THE FOUR-TIRE REPLACEMENT. THIS 5TH-WHEEL IS A 2015 MODEL WITH LESS THAN 1,500 MILES ON THE TIRES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .