RoadVitals

2016 Heartland North Trail

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 3, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 3, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Heartland North Trail, most frequently naming the body & structure, electrical and interior & seats categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Interior & seats133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V199000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 3, 2015
252 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-21View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalInterior & seats
Filed Jul 3, 2017

TL* THE CONTACT OWNS A 2016 FORD F-150 EQUIPPED WITH A 2016 HEARTLAND NORTH TRAIL TRAILER. THE CONTACT NOTICED THAT THE SEAT DETACHED FROM THE KITCHEN. THE CONTACT PERFORMED AN UNKNOWN REPAIR INDEPENDENTLY ON THE SEAT. IN ADDITION, THE TRAILER WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT WATER WAS ENTERING THE FURNISH, WHICH PREVENTED HEAT FROM BEING PRODUCED. THE MECHANIC DIAGNOSED THAT THE FUSE ON THE MEMORY BOX NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT MENTIONED A LEAK WAS COMING FORM THE SEWAGE TANK. THE TRAILER WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED, BUT PROVIDED NO RESPONSE. THE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ID
11002810
Incident
Dec 15, 2016

Compare model years

Complaint and recall counts across every year of this model

Heartland North Trail by model year
YearComplaintsRecallsInvestigationsIssue Index
2024110—
2023010—
2022130—
2021040—
2020010—
2019010—
2017010—
2016Viewing110—
2014110—
2013010—
2012010—
2011120—
2010210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.