RoadVitals

2024 Heartland North Trail

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 3, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 27, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2024 Heartland North Trail, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V236000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 27, 2024
10,038 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
The risk: A circuit board that overheats increases the risk of a fire.
The remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 3, 2025
Fire reported2 injuries reported

The contact owns a 2024 Heartland North Trail RV. The contact stated that while operating the Cook Top Range, the knob for the unused second burner was in the off position, but was flashing red. Moments later the a burning odor was present, and the flames came from the flashing burner knob. The contact used a fire extinguisher to extinguish the fire. The fire department was called to the scene and disconnected the propane gas unit from the Cook Top. The cause of the failure was not determined. The contact later became ill after using the fire extinguisher and required medical treatment. Previously, while using the oven, the glass from the oven door became unsecured and fell out. Also, the bed dinette unit had fallen onto the foot of the guest, causing a fracture to the right toe, which required medical treatment, and the RV had several water leaks from the outdoor shower and kitchen area. The contact was concerned that mold may have developed inside the RV due to the water leaks. The cause of the failures was not yet determined or repaired. The manufacturer and local dealer were notified. The contact was later informed of the NHTSA Campaign Number: 24V236000(EQUIPMENT). The contact indicated that the RV cooktop had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 50.

NHTSA ID
11684660
Incident
Jul 4, 2025
Mileage
50 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland North Trail by model year
YearComplaintsRecallsInvestigationsIssue Index
2024Viewing110—
2023010—
2022130—
2021040—
2020010—
2019010—
2017010—
2016110—
2014110—
2013010—
2012010—
2011120—
2010210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.