RoadVitals

2012 Heartland Prowler Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 12, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 12, 2013

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2012 Heartland Prowler. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Other / unspecified
Filed Apr 12, 2013

HEALTH HAZARD IN RV FRESH WATER TANK I PURCHASED A 2012 PROWLER 26P BH TRAVEL TRAILER. THIS TRAILER IS MANUFACTURED BY HEARTLAND RECREATIONAL VEHICLES, LLC. THIS RV IS STILL UNDER WARRANTY. HEARTLAND RECREATIONAL VEHICLES, LLC, (HEARTLAND RV) IS PUTTING DEFECTIVE FRESH WATER TANKS INTO THEIR RVS. THE TANKS SAG IN THE MIDDLE LEAVING OVER 15 GALLONS OF WATER IN THEM WHICH CANNOT BE DRAINED OR USED. THE TANKS HAVE A CAPACITY OF 49 GALLONS. THAT LEAVES APPROXIMATELY ONE THIRD OF THE WATER LEFT IN THE TANK AFTER DRAINING THE TANK WITH THE FACTORY INSTALLED DRAIN. THERE IS A FITTING ON THE SIDE OF THE TANK THAT HAS THE DUAL PURPOSE OF BEING USED FOR THE DRAIN AND THE PICKUP FOR THE WATER PUMP. THE FITTING IS NOT ON THE BOTTOM OF THE TANK AS IT SHOULD BE AND THE EXCESSIVE SAGGING OF THE TANK TRAPS THE WATER. THIS IS A HEALTH HAZARD AS THIS WATER IS INTENDED TO BE POTABLE WATER THAT IS USED FOR COOKING AND DRINKING. IT IS IMPOSSIBLE TO PROPERLY SANITIZE AND FLUSH THE TANK WITH THIS MUCH WATER LEFT IN IT AFTER DRAINING. THE RECOMMENDED PROCEDURE IS TO SANITIZE WITH CHLORINE BLEACH AND THEN THOROUGHLY DRAIN AND FLUSH OUT THE TANK. IT IS IMPOSSIBLE TO PROPERLY FLUSH THIS TANK BECAUSE OF THE LARGE AMOUNT OF WATER TRAPPED IN THE TANK. THIS IS A POTENTIALLY DEADLY SITUATION WHICH WARRANTS A FACTORY RECALL. HEARTLAND RV CONTACT INFORMATION: HEARTLAND RECREATIONAL VEHICLES, LLC 1001 ALL-PRO DRIVE ELKHART, IN 46514 PHONE: 574.262.5992 *TR

NHTSA ID
10508042
Incident
Apr 15, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .